How to connect SGH-I537

[techisaac]

Hello guys I have had this box for 30 days now and still can not get it to work. Im using a Windows 7 32bit laptop. When I connect the box the red PW button and the green SC is turn on from the box. I first root the phone with KINGO... Then i follow the steps by turning on USB DEBUG on, and setting it to DM+MODEM+ADB...then setting it to Diag Config to USB...but when i click connect i always get this log...on every single phone i tried..

Based on octoplus support they say the box isnt able to read my phones modem. I have heard of sometimes the box not working properly with the computer and you have to modify some files. I was wondering if anyone else had this issue in the past and how they solve it please? or if the box is defective so i can request a new one. Im connecting it correctly for sure i follow all steps and tried like 10 phones all read the same.

Platform: Samsung Android
Selected port: COM30
Selected model: SGH-I537
Mode: Normal
Phone model: SGH-I537
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
SW version:

Thanks guys!

[GSMFEROZEPUR]

first off all full flash ur phone,then chek

[techisaac]

Originally Posted by GSMFEROZEPUR

first off all full flash ur phone,then chek

Will that fix it?

If i click read phone from the MAIN or REPAIR IMEI/SN tab it shows that blanks........but if i click read from the ANDROID/EFS MANAGER it read fine like this... should i still try to flash first?

Platform: Samsung Android
Selected port: COM30
Selected model: SGH-I537
Reading info, please wait...
Detected phone model: SAMSUNG-SGH-I537
Firmware compiled date: Wed Jun 12 20:10:06 KST 2013
PDA version: I537UCUAMF3
CSC version: I537ATTAMF3
SW version: I537UCUAMF3
Phone IMEI: 357365052443914
Phone SN: R31D901J7MD
Android version: 4.2.2 (JDQ39)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM30
Selected model: SGH-I537
Mode: Normal
Phone model: SGH-I537
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
SW version:

[rasgula]

Just reflash and reset the phone
Regards

Sent from my SGH-I747M using Tapatalk

[techisaac]

Originally Posted by rasgula

Just reflash and reset the phone
Regards

Sent from my SGH-I747M using Tapatalk

Same log shows! Box wont read phone still..any help? suggestions?

[Octopus box]

You should connect the device correctly

To connect SGH-I537 You have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Builds numbers" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Close window.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.

[techisaac]

Originally Posted by Octopus box

You should connect the device correctly

To connect SGH-I537 You have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Builds numbers" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Close window.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.

I knew i was doing everything Right!! haha Octopus Support told me it was their Software and not me. They try to connect their device and they werent able to either on their end so Im waiting on a test file........hope it works.