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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 02-03-2016, 07:35   #1 (permalink)
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How to repair unknown baseband


Dear supporter i got samsung GT-N7100 which imei shows NIL as well baseband UNKNOWN ,,,,

i just wanna to know that if i flash this set will latest file ,,,,unknown baseband will get ok or not ? inorder to REPAIR AN ORIGNAL IMEI ?



Waiting for kind replies,,,
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Old 02-03-2016, 11:24   #2 (permalink)
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Hello.

As You can see from Software log, phone's modem part is damaged:
Quote:
SW version: Unknown
This can be Software (modem firmware or EFS is damaged, or You have written unsuitable firmware) or HW problem.

You should re-flash the device with different firmwares one by one and check, whether modem is correct (not Unknown). And only then (when phone's modem part will be correct) perform "Repair EFS" and "Repair IMEI" operations. It is not possible to repair IMEI, if phone's modem part is damaged.

If after writing of all firmwares, which You have, phone's baseband is still null or unknown (SW version is Unknown) - most likely, this is HW problem (problem with eMMC flash chip).
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