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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 07-26-2013, 14:08   #1 (permalink)
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I can not flash C3313T


Hello
I can not flash C3313T, starts and stops the process. As I can do to unlock this phone?

Thanks in advance.

Quote:
Bienvenido en Octoplus/Octopus Box Samsung software versión 1.2.5
Seleccione el archivo de firmware: C3313TMVJLF5_MZTOLF5.oct
-----------------------------------------------------------------------------------
Plataforma: Samsung Infineon
Modelo seleccionado: GT-C3313T
Puerto seleccionado: USB
Phone must be OFF, and battary must be fully charged
Please, connect USB cable and reconnect battery.
Conectando
Phone found.
Sending loaders...
Sending preloader...
Preloader send successfully
Sending mainloader...
Mainloader send successfully
Writing firmware...
Erasing Full Flash...

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Old 07-26-2013, 14:28   #2 (permalink)
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Hello.
Please fully charge phone's battery and repeat the operation.
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Old 07-26-2013, 17:27   #3 (permalink)
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Battery fully charged, still the same error.
Another suggestion?
Try for UART, same error.

Thank you.
Quote:
Bienvenido en Octoplus/Octopus Box Samsung software versión 1.2.5
Seleccione el archivo de firmware: C3313TMVJLF5_MZTOLF5.oct
-----------------------------------------------------------------------------------
Plataforma: Samsung Infineon
Modelo seleccionado: GT-C3313T
Puerto seleccionado: USB
Phone must be OFF, and battary must be fully charged
Please, connect USB cable and reconnect battery.
Conectando
Phone found.
Sending loaders...
Sending preloader...
Preloader send successfully
Sending mainloader...
Mainloader send successfully
Writing firmware...
Erasing Full Flash...
-----------------------------------------------------------------------------------
Plataforma: Samsung Infineon
Modelo seleccionado: GT-C3313T
Puerto seleccionado: COM25
Baud rate: 115200
Phone must be OFF, and battary must be fully charged
Please, connect the UART cable, Reconnect the battery, press Power
button
Conectando
Phone found.
Sending loaders...
Sending preloader...
Preloader send successfully
Sending mainloader...
Mainloader send successfully
Writing firmware...
Erasing Full Flash...

Quote:
Originally Posted by Octopus box View Post
Hello.
Please fully charge phone's battery and repeat the operation.

Last edited by mfeliu07; 07-26-2013 at 17:33.
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Old 07-27-2013, 15:37   #4 (permalink)
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Please I need help to unlock this phone, greetings and thanks.

mfeliu07
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Old 07-29-2013, 08:04   #5 (permalink)
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Please try to write original firmware using original Samsung flasher and say the result here.
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Old 07-29-2013, 13:38   #6 (permalink)
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Octopus does not unlock this model, FlashTool_E2_XMM2150 flash and then try to unlock, did not come out, use C3312 model also without results.
I solved with another tool. Something is not right in these models.
regards

mfeliu07

Quote:
INFO : 27/07/2013 19:53:39 > Platform: Samsung Infineon
INFO : 27/07/2013 19:53:39 > Selected model: GT-C3313T
INFO : 27/07/2013 19:53:39 > Selected port: COM48
INFO : 27/07/2013 19:53:39 > Phone must be ON.
INFO : 27/07/2013 19:53:39 > Searching for a phone. Please wait...
INFO : 27/07/2013 19:53:42 > Found phone on COM48
INFO : 27/07/2013 19:53:42 > Reading info...
INFO : 27/07/2013 19:53:44 > UniqueNumber : 24720000104937
INFO : 27/07/2013 19:53:44 > SW Version : C3313TMVJLF5
INFO : 27/07/2013 19:53:45 > Phone IMEI A: 354364051057505
INFO : 27/07/2013 19:53:45 > Phone IMEI B: 354365051057502
INFO : 27/07/2013 19:53:48 > -----------------------------------------------------------------------------------
INFO : 27/07/2013 19:53:48 > Platform: Samsung Infineon
INFO : 27/07/2013 19:53:48 > Selected model: GT-C3313T
INFO : 27/07/2013 19:53:48 > Selected port: COM48
INFO : 27/07/2013 19:53:48 > Phone must be ON.
INFO : 27/07/2013 19:53:48 > Searching for a phone. Please wait...
INFO : 27/07/2013 19:53:50 > Found phone on COM48
INFO : 27/07/2013 19:53:50 > Reading codes...
INFO : 27/07/2013 19:53:50 > Reading info...
INFO : 27/07/2013 19:53:52 > UniqueNumber : 24720000104937
INFO : 27/07/2013 19:53:52 > SW Version : C3313TMVJLF5
INFO : 27/07/2013 19:53:53 > Phone IMEI A: 354364051057505
INFO : 27/07/2013 19:53:53 > Phone IMEI B: 354365051057502
INFO : 27/07/2013 19:53:53 > Deactivating MSL...
INFO : 27/07/2013 19:53:56 > MSL deactivate successfully
INFO : 27/07/2013 19:53:56 > Reading codes...
INFO : 27/07/2013 19:54:06 > -----------------------------------------------------------------------------------
INFO : 27/07/2013 19:54:06 > Platform: Samsung Infineon
INFO : 27/07/2013 19:54:06 > Selected model: GT-C3312
INFO : 27/07/2013 19:54:06 > Selected port: COM48
INFO : 27/07/2013 19:54:06 > Phone must be ON.
INFO : 27/07/2013 19:54:06 > Searching for a phone. Please wait...
INFO : 27/07/2013 19:54:08 > Found phone on COM48
INFO : 27/07/2013 19:54:08 > Reading codes...
INFO : 27/07/2013 19:54:08 > Reading info...
INFO : 27/07/2013 19:54:10 > UniqueNumber : 24720000104937
INFO : 27/07/2013 19:54:11 > SW Version : C3313TMVJLF5
INFO : 27/07/2013 19:54:11 > Phone IMEI A: 354364051057505
INFO : 27/07/2013 19:54:12 > Phone IMEI B: 354365051057502
INFO : 27/07/2013 19:54:12 > Deactivating MSL...
INFO : 27/07/2013 19:54:15 > MSL deactivate successfully
INFO : 27/07/2013 19:54:15 > Reading codes...
INFO : 27/07/2013 19:55:29 >
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Old 07-29-2013, 13:43   #7 (permalink)
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What software version do You use? Please use the latest (http://octopusbox.com/files/softs/in...sung_1.2.6.exe) and post here full software log.
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Old 07-29-2013, 14:33   #8 (permalink)
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Use last version

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Old 07-29-2013, 14:52   #9 (permalink)
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Now write firmware with this software version and post screenshot and logs with Write firmware and Read codes procedures.
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Old 07-29-2013, 15:34   #10 (permalink)
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The log is posted in this version.
The phone I finish, this delivered to the customer.

Greetings and thanks for your concern.

mfeliu07
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Old 09-21-2013, 01:08   #11 (permalink)
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Hello, though this post is almost dropped, I am going to retake it.
And report that Octopus Samsung 1.3.3 still do not flash this model, either via USB or UART. It terminates the process almost after it starts, with an error. I downloaded octopus firmware version .oct and of course, I can not use this flash file with other software. Also, the original firmware is not available on the net. At least, I have not being able to find it using google.
Since this model has to be flashed with firmware from support, which is the solution for flashing failure?

Best regards.
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Old 09-23-2013, 07:04   #12 (permalink)
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@ zeddicus

Hello.
Please conmtact us, we will look remotely where can be the problem with your phone with writing firmware.
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Old 09-25-2013, 01:57   #13 (permalink)
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Quote:
Originally Posted by Octopus box View Post
@ zeddicus

Hello.
Please conmtact us, we will look remotely where can be the problem with your phone with writing firmware.
I am sorry to say that will never be a possible solution because I live in a country where the internet access I use is so bad and in such a way you will not be able to assist me remotely using your remote access client :-( .
I can provide you logs, precise feedback and anything else, but you will not be able to connect remotely.

Now, I am sure it is not a phone problem, because I have tried with different phones C3313T from different clients and Octopus Samsung always fails to flash the firmware. The thing is that it connects with the phone in flash mode and then when it's going to start erasing the flash area it stops with an error. And that is something that comes way back since previous versions. I am working now with 1.3.4, which I beleive it is the last one.
I have no other idea of what should I try, since I attempted via USB flashing and UART and both fail in the same way.
And I used the firmware from Octopus free section at boot-loader, since there is no other available on the net. If I had another packed in samsung's format and not octopus, perhaps I could have tried to flash them with another box and come back to Octopus for unlocking.
One more detail is that all these C3313T I have tried to unlock come from Movilnet, Venezuela. And there are already several in town.

Here is flashing log:
Quote:
INFO : 24/09/2013 03:18:26 p.m. > Selected firmware file: C3313TMVJLF5_MZTOLF5.oct
INFO : 24/09/2013 03:19:06 p.m. > -----------------------------------------------------------------------------------
INFO : 24/09/2013 03:19:06 p.m. > Platform: Samsung Infineon
INFO : 24/09/2013 03:19:06 p.m. > Selected model: GT-C3313T
INFO : 24/09/2013 03:19:06 p.m. > Selected port: USB
WARN : 24/09/2013 03:19:06 p.m. > Phone must be OFF, and battary must be fully charged
WARN : 24/09/2013 03:19:06 p.m. > Please, connect USB cable and reconnect battery.
INFO : 24/09/2013 03:19:06 p.m. > Connecting...
INFO : 24/09/2013 03:19:13 p.m. > Phone found.
INFO : 24/09/2013 03:19:13 p.m. > Sending loaders...
INFO : 24/09/2013 03:19:13 p.m. > Sending preloader...
INFO : 24/09/2013 03:19:17 p.m. > Preloader send successfully
INFO : 24/09/2013 03:19:17 p.m. > Sending mainloader...
INFO : 24/09/2013 03:19:19 p.m. > Mainloader send successfully
INFO : 24/09/2013 03:19:20 p.m. > Writing firmware...
INFO : 24/09/2013 03:19:20 p.m. > Erasing Full Flash...
Then it always breaks with "error" which is never reflected in the log.

Now, what should I do next?

Best regards,

Zedd

Last edited by zeddicus; 09-25-2013 at 02:07.
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