I537 after imei repair...network keep disconnecting !!! - GSM-Forum

AL-Rayyan@GSM · 03-30-2014, 19:31

Dear octopus,

First i tried to direct unlock the device...every thing is ok till the process reach ( disable msl )...then the device will restart and octopus tool will ask to keep the device connected... after the device rebooted an error will show up ( nvm repair failed ).

After this process the device lost the imei...so i did imei repair for the device and it was ok...now the connection to the network keep disconnect !!!

Would you mind to give me a solution !!!

Sent from my GT-I9505G using Tapatalk

Octopus box · 03-31-2014, 06:46

Hello.

Please try to do the next:
1. Install the latest Software version (Software).
2. Perform the Repair NVM operation.
3. Re-boot the device.
4. Insert SIM card, wait 3-5 minutes and try to find and select network manually.
5. Write here the result.

AL-Rayyan@GSM · 03-31-2014, 09:15

Quote:

Originally Posted by Octopus box

Hello.

Please try to do the next:
1. Install the latest Software version (Software).
2. Perform the Repair NVM operation.
3. Re-boot the device.
4. Insert SIM card, wait 3-5 minutes and try to find and select network manually.
5. Write here the result.

i will do and post here...

AL-Rayyan@GSM · 04-08-2014, 06:59

hi octopus,

i successfully repaired NVM....the phone was ok for two days...then the call start to be unclear, after that it started to drop network connections but less frequently.

any suggestion please ?

Octopus box · 04-08-2014, 07:02

Try to perform the Repair NVM operation and then Factory data reset.

AL-Rayyan@GSM · 05-02-2014, 04:09

Quote:

Originally Posted by Octopus box

Try to perform the Repair NVM operation and then Factory data reset.

hi octopus,

I am facing a strange issue with this phone...I did as you said and nothing changed !!!

but I noticed something strange...in my country there are two carriers...one of them is operate on 900 MHz(Jawwal Palestine) and the other on 1800 MHz(PS, Wataniya)...the disconnecting only happening on 900 MHz(Jawwal Palaestine) while the other is steady and stable !!!

oh one more thing .... I tried to set the operation frequency to only GSM 900/1800 by dialing *#2263# but the issue persist !!!

any help ???

AL-Rayyan@GSM · 05-02-2014, 13:13

Octopus i am waiting your help

Sent from my GT-I9505G using Tapatalk

Octopus box · 05-02-2014, 13:17

if You have tried to re-flash the phone and made repair NVM and the problem is the same, currently we have no other solution.

Also, accordingly to your notes:

Quote:

but I noticed something strange...in my country there are two carriers...one of them is operate on 900 MHz(Jawwal Palestine) and the other on 1800 MHz(PS, Wataniya)...the disconnecting only happening on 900 MHz(Jawwal Palaestine) while the other is steady and stable !!!

the problem can be with your device or with operator's network settings.

AL-Rayyan@GSM · 05-02-2014, 13:21

Can i upgrade the phone to 4.3 and repair the nvm or it would be a problem?

Sent from my GT-I9505G using Tapatalk

Octopus box · 05-02-2014, 13:25

Yes, You can try to update firmware. Please fully charge phone's battery before and make backups of phone's Security and EFS.

AL-Rayyan@GSM · 05-02-2014, 13:38

Ok

Sent from my GT-I9505G using Tapatalk

AL-Rayyan@GSM · 05-02-2014, 16:14

Welcome to Octoplus/Octopus Box Samsung software version 1.5.2
-----------------------------------------------------------------------------------
To connect SGH-I537 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Builds numbers" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Close window.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM63
Selected model: SGH-I537
Mode: Emergency
NVM can’t be repaired for SGH-I537 phone in emergency mode
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM63
Selected model: SGH-I537
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM61
Selected model: SGH-I537
Phone was not found on the selected port!
Selected action can’t be performed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM62
Selected model: SGH-I537
Mode: Normal
Phone model: SGH-I537
Firmware compiled date:
Firmware compiled time:
Firmware released date: -ù~
Firmware released time:
SW version:
Creating NVM backup
Reading NVM done!
Repairing NVM for SGH-I537 phone...
Writing NVM failed
NVM repair completed successfully
To finish the operation, please restart the phone via phone's menu
(don't disconnect the battery!)

03-30-2014, 19:31	#1 (permalink)
AL-Rayyan@GSM Junior Member Join Date: Mar 2014 Posts: 37 Member: 2147907 Status: Offline Thanks Meter: 1	I537 after imei repair...network keep disconnecting !!! Dear octopus, First i tried to direct unlock the device...every thing is ok till the process reach ( disable msl )...then the device will restart and octopus tool will ask to keep the device connected... after the device rebooted an error will show up ( nvm repair failed ). After this process the device lost the imei...so i did imei repair for the device and it was ok...now the connection to the network keep disconnect !!! Would you mind to give me a solution !!! Sent from my GT-I9505G using Tapatalk

03-31-2014, 06:46	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Please try to do the next: 1. Install the latest Software version (Software). 2. Perform the Repair NVM operation. 3. Re-boot the device. 4. Insert SIM card, wait 3-5 minutes and try to find and select network manually. 5. Write here the result.

04-08-2014, 06:59	#4 (permalink)
AL-Rayyan@GSM Junior Member Join Date: Mar 2014 Posts: 37 Member: 2147907 Status: Offline Thanks Meter: 1	hi octopus, i successfully repaired NVM....the phone was ok for two days...then the call start to be unclear, after that it started to drop network connections but less frequently. any suggestion please ?

04-08-2014, 07:02	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Try to perform the Repair NVM operation and then Factory data reset.

05-02-2014, 13:13	#7 (permalink)
AL-Rayyan@GSM Junior Member Join Date: Mar 2014 Posts: 37 Member: 2147907 Status: Offline Thanks Meter: 1	Octopus i am waiting your help Sent from my GT-I9505G using Tapatalk

05-02-2014, 13:21	#9 (permalink)
AL-Rayyan@GSM Junior Member Join Date: Mar 2014 Posts: 37 Member: 2147907 Status: Offline Thanks Meter: 1	Can i upgrade the phone to 4.3 and repair the nvm or it would be a problem? Sent from my GT-I9505G using Tapatalk

05-02-2014, 13:25	#10 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Yes, You can try to update firmware. Please fully charge phone's battery before and make backups of phone's Security and EFS.

05-02-2014, 13:38	#11 (permalink)
AL-Rayyan@GSM Junior Member Join Date: Mar 2014 Posts: 37 Member: 2147907 Status: Offline Thanks Meter: 1	Ok Sent from my GT-I9505G using Tapatalk

05-02-2014, 16:14	#12 (permalink)
AL-Rayyan@GSM Junior Member Join Date: Mar 2014 Posts: 37 Member: 2147907 Status: Offline Thanks Meter: 1	Welcome to Octoplus/Octopus Box Samsung software version 1.5.2 ----------------------------------------------------------------------------------- To connect SGH-I537 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Builds numbers" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "#0808#" number. 8. Select "DM+Modem+ADB". 9. Close window. 10. Go to dial window. 11. Enter "#9090#" number. 12. Set "Diag config" to "USB" value. 13. Restart phone. 14. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM63 Selected model: SGH-I537 Mode: Emergency NVM can’t be repaired for SGH-I537 phone in emergency mode ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM63 Selected model: SGH-I537 Phone was not found on the selected port! Selected action can’t be performed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM61 Selected model: SGH-I537 Phone was not found on the selected port! Selected action can’t be performed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM62 Selected model: SGH-I537 Mode: Normal Phone model: SGH-I537 Firmware compiled date: Firmware compiled time: Firmware released date: -ù~ Firmware released time: SW version: Creating NVM backup Reading NVM done! Repairing NVM for SGH-I537 phone... Writing NVM failed NVM repair completed successfully To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)