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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 08-30-2014, 23:11   #1 (permalink)
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i747M imei null


Hi mates! I have a S3 i747M with imei null if anyone can help me with a i747m nvm and efs backup badly needed will be great. Thanks in advanced!!
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Old 08-31-2014, 08:08   #2 (permalink)
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Just repair IMEI and NVM again good to go.
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Old 08-31-2014, 12:38   #3 (permalink)
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@ celutek

Hello.

Quote:
I have a S3 i747M with imei null
Please, read out phone's info via ADB (turn on USB Debugging MOde in the phone, press "Read info" button at "Android / EFS manager" tab in the Software) and post here full Software log with this info. We need to look at your phone's info to say what You to do the next.
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Old 09-01-2014, 23:29   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
@ celutek

Hello.


Please, read out phone's info via ADB (turn on USB Debugging MOde in the phone, press "Read info" button at "Android / EFS manager" tab in the Software) and post here full Software log with this info. We need to look at your phone's info to say what You to do the next.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM40
Modelo seleccionado: SGH-I747M
Reading info, please wait...
Modelo del teléfono detectado: SGH-I747M
Fecha de creación del firmware: Mon Jun 3 20:10:12 KST 2013
PDA version: I747MVLDMF1
CSC version: I747MOYBDMF1
Versión del SW: Unknown
IMEI del teléfono: Unknown
Phone SN: R21CC4VHZNZ
Android version: 4.1.2 (JZO54K)
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Old 09-02-2014, 00:02   #5 (permalink)
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Here is NVM readed from phone
Attached Files
File Type: rar NVM-SGH-I747M-01-09-2014_16-34-10-.rar (13.7 KB, 261 views)
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Old 09-02-2014, 00:18   #6 (permalink)
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flash the phone with last frimware for i747m or v4.1.2 rogers frimware.you modem will repaired after you can repair imei.
gthis solution was tested.
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Old 09-02-2014, 01:01   #7 (permalink)
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I used the latest i747M 4.1.2 and 4.3 stock rom and still imei null
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Old 09-02-2014, 06:27   #8 (permalink)
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As You can see from your Software log, phone's modem part is damaged:
Quote:
Versión del SW: Unknown
This can be Software (modem firmware is damaged or You have written unsuitable firmware) or HW problem.

It is not possible to repair IMEI, if phone's modem part is damaged.

Please re-flash the phone with different firmwares and after writing each firmware check, whether modem is correct (not Unknown). And only then (when phone's modem part will be correct) perform the "Repair IMEI" operation.
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Old 07-26-2015, 01:21   #9 (permalink)
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Quote:
Originally Posted by Octopus box View Post
As You can see from your Software log, phone's modem part is damaged:

This can be Software (modem firmware is damaged or You have written unsuitable firmware) or HW problem.

It is not possible to repair IMEI, if phone's modem part is damaged.

Please re-flash the phone with different firmwares and after writing each firmware check, whether modem is correct (not Unknown). And only then (when phone's modem part will be correct) perform the "Repair IMEI" operation.



hello friend I have the same problem

I have flashed several times with 4.3 4.1.1 and IMEI null

my log

Selected model: SGH-I747M
Normal Mode
Phone model: SGH-I747M
Creation date of the firmware:
Firmware compilation time:
Departure Firmware: -u ~
Firmware out time:
SW version:
Old IMEI: Unknown
New IMEI: 358309-05-533922-3
Performing the backup of NVM
Reading NVM is finished!
Creation date of the firmware: Sat November 24 2012 10:59:36 KST
PDA version: I747MUMBLK3
CSC version: I747MTCEBLK4
SW Version: Unknown
IMEI Phone: Unknown
Phone SN: R21CA468WTP
Android version: 4.1.1 (JRO03L)


my question is:
If Is the problem ic hw have to change ¿emmc? reball ic etc



very thanks friend


luck
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Old 07-27-2015, 09:02   #10 (permalink)
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Try to re-flash the phone with different firmwares and after writing each firmware check, whether modem is correct (not Unknown).
If after of writing all firmwares, which You have, phone's baseband is still null or unknown (SW version is Unknown) - most likely, this is HW problem (problem with eMMC flash chip).
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