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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 01-15-2014, 09:54   #1 (permalink)
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Join Date: Jan 2009
Posts: 3,260
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i747m tried to unlock -error -help


-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM417
Selected model: SGH-I747
Mode: Normal
Phone model: SGH-I747
Firmware compiled date: May 19 2013
Firmware compiled time: 23:00:00
Firmware released date: Jun 3 2013
Firmware released time: 20:52:56
Phone IMEI: 353323-05-581657-2
SW version: M8960A-AAAANAZM-1.0.443072
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM417
Selected model: SGH-I747
Mode: Normal
Phone model: SGH-I747
Firmware compiled date: May 19 2013
Firmware compiled time: 23:00:00
Firmware released date: Jun 3 2013
Firmware released time: 20:52:56
Phone IMEI: 353323-05-581657-2
SW version: M8960A-AAAANAZM-1.0.443072
Reading phone unlock codes. It can take some time, please wait...
Reading security failed
Read codes failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM417
Selected model: SGH-I747
Mode: Normal
Phone model: SGH-I747
Firmware compiled date: May 19 2013
Firmware compiled time: 23:00:00
Firmware released date: Jun 3 2013
Firmware released time: 20:52:56
Phone IMEI: 353323-05-581657-2
SW version: M8960A-AAAANAZM-1.0.443072
Unlocking phone...
Reading security failed
Phone unlocking failed

what i do as a next step?
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Old 01-15-2014, 10:08   #2 (permalink)
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u need to Downgrade the version and unlock again,

Br,
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Old 01-15-2014, 10:20   #3 (permalink)
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Location: Romania, Bucharest
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Hello.
Quote:
Reading security failed
This error means that there is new (currently unsupported) security type in your device. You can try to write another firmware and try to perform "Read codes" opertion again. Note, downgrading firmware can damage your device, so, You can try to do this by your own risk.
We work to add support for new security type without firmware downgrading.
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