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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 06-11-2014, 20:59   #1 (permalink)
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Exclamation i9082 Imei Repair Successfully but imei not changed


I9082 Imei Repair Successfully but imei not changed !!

Log:

INFO : 6/11/2014 10:22:39 PM > Platform: Samsung BroadcomINFO : 6/11/2014 10:22:39 PM > Selected port: COM10INFO : 6/11/2014 10:22:39 PM > Selected model: GT-I9082INFO : 6/11/2014 10:22:40 PM > Connecting to phone on COM6WARN : 6/11/2014 10:22:43 PM > Phone connection failedINFO : 6/11/2014 10:22:43 PM > Connecting to phone on COM9INFO : 6/11/2014 10:22:44 PM > Detected phone model: GT-I9082INFO : 6/11/2014 10:22:50 PM > Firmware compiled date: Thu Nov 28 22:48:23 KST 2013INFO : 6/11/2014 10:22:50 PM > Phone SN: RF1F13LSALLINFO : 6/11/2014 10:22:50 PM > Android version: 4.2.2 (JDQ39)INFO : 6/11/2014 10:23:37 PM > -----------------------------------------------------------------------------------
INFO : 6/11/2014 10:23:37 PM > Platform: Samsung BroadcomINFO : 6/11/2014 10:23:37 PM > Selected port: COM9INFO : 6/11/2014 10:23:37 PM > Selected model: GT-I9082INFO : 6/11/2014 10:23:38 PM > Detected phone model: GT-I9082INFO : 6/11/2014 10:23:38 PM > SW version: I9082XXUBMK8/I9082OJVBMJ1/I9082XXUBMI1/I9082XXUBMK8INFO : 6/11/2014 10:23:38 PM > HW Version: GT-I9082EWAKSAINFO : 6/11/2014 10:23:41 PM > Firmware compiled date: Thu Nov 28 22:48:23 KST 2013INFO : 6/11/2014 10:23:42 PM > Phone SN: RF1F13LSALLINFO : 6/11/2014 10:23:42 PM > Android version: 4.2.2 (JDQ39)INFO : 6/11/2014 10:23:42 PM > Old IMEI A: 351778-06-168928-3INFO : 6/11/2014 10:23:42 PM > New IMEI A: 354932-01-****99-4INFO : 6/11/2014 10:23:42 PM > Writing new phone IMEI A...INFO : 6/11/2014 10:23:42 PM > Writing new phone IMEI A...INFO : 6/11/2014 10:23:56 PM > IMEI successfully repaired.INFO : 6/11/2014 10:23:56 PM > Please, restart the phone to apply changesINFO : 6/11/2014 10:24:31 PM > -----------------------------------------------------------------------------------INFO : 6/11/2014 10:24:31 PM > Platform: Samsung BroadcomINFO : 6/11/2014 10:24:31 PM > Selected port: COM9INFO : 6/11/2014 10:24:31 PM > Selected model: GT-I9082INFO : 6/11/2014 10:24:32 PM > Detected phone model: GT-I9082INFO : 6/11/2014 10:24:32 PM > SW version: I9082XXUBMK8/I9082OJVBMJ1/I9082XXUBMI1/I9082XXUBMK8INFO : 6/11/2014 10:24:32 PM > HW Version: GT-I9082EWAKSAINFO : 6/11/2014 10:24:32 PM > Phone IMEI A: 351778-06-168928-3INFO : 6/11/2014 10:24:35 PM > Firmware compiled date: Thu Nov 28 22:48:23 KST 2013INFO : 6/11/2014 10:24:35 PM > Phone SN: RF1F13LSALLINFO : 6/11/2014 10:24:35 PM > Android version: 4.2.2 (JDQ39)INFO : 6/11/2014 10:24:35 PM > Old IMEI B: 351778-06-168928-3INFO : 6/11/2014 10:24:35 PM > New IMEI B: 354932-01-****69-7INFO : 6/11/2014 10:24:35 PM > Writing new phone IMEI B...INFO : 6/11/2014 10:24:35 PM > Writing new phone IMEI B...INFO : 6/11/2014 10:24:50 PM > IMEI successfully repaired.INFO : 6/11/2014 10:24:50 PM > Please, restart the phone to apply changesINFO : 6/11/2014 10:26:32 PM >
 
Old 06-12-2014, 06:49   #2 (permalink)
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What Software version do You use? Why You have posted not full Software log? Always post full Software log!

Do the next:

1. Install the latest Software version (Software).
2. Perform the Repair IMEI operation.
3. Post here full, correctly formated Software log with the Repair IMEI operation.
 
Old 06-12-2014, 14:01   #3 (permalink)
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these log from C:\Program Files\Octoplus\Octoplus_Samsung\LOG
it iside txt file
i'm using V_1.5.8
 
Old 06-12-2014, 14:13   #4 (permalink)
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Please contact us right now to Skype. We will look remotely, where can be the problem with your phone. Our Skype contact You can find in our profile.
 
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Old 06-13-2014, 13:14   #5 (permalink)
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the customer recover his phone . thanx
 
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