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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 09-26-2014, 12:46   #1 (permalink)
onz
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i9100 network problem


sir i got a this phone it's on edge network it cant get 3g or higher. it had a bad serial number and i fixed it but nothing changed
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Old 09-26-2014, 12:59   #2 (permalink)
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Hello.

Try to do the next:

1. Install the latest Software version (Software).
2. Make Repair EFS.
3. Re-flash the phone with the latest firmware from the Support Area.
4. Make Repair IMEI.
5. Make Repair NVM.
6. Insert SIM card, wait 3-5 minutes and try to find and select network manually.
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Old 12-25-2014, 12:00   #3 (permalink)
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5. Make Repair NVM not done; only show this

Platform: Samsung Android
Selected port: COM41
Selected model: GT-I9100
Searching for a phone. Please wait...
Phone found.
Firmware compiled date: Thu Jan 31 14:30:29 KST 2013
PDA version: I9100XWLSD
CSC version: I9100XEFLS1
SW version: I9100XXLS8
Phone IMEI: 359090046450183
Phone SN: 00000000000
Android version: 4.1.2 (JZO54K)
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Old 12-25-2014, 12:31   #4 (permalink)
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Quote:
5. Make Repair NVM not done; only show this
What was the problem with Repair NVM? Post here Software log with this operation.
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Old 12-25-2014, 12:32   #5 (permalink)
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I do , i reflash with file from support and repair imei but still no network,
Note, this phone come to my store without network .
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Old 12-25-2014, 12:39   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
What was the problem with Repair NVM? Post here Software log with this operation.

Here the log operation

Platform: Samsung Android

Selected port: COM41

Selected model: GT-I9100

Searching for a phone. Please wait...

Phone found.

Firmware compiled date: Thu Jan 31 14:30:29 KST 2013

PDA version: I9100XWLSD

CSC version: I9100XEFLS1

SW version: I9100XXLS8

Phone IMEI: 359090046450183

Phone SN: 00000000000

Android version: 4.1.2 (JZO54K)
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Old 12-25-2014, 12:41   #7 (permalink)
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Try to re-flash the phone with different firmwares from the Support Area and then check network, if this will not help, most likely, your device has HW issues.
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