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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 09-15-2014, 19:45   #1 (permalink)
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Question i9500 imei null help


Platform: Samsung Android
Selected port: COM202
Selected model: GT-I9500
ADB server killed.
Detected phone model: GT-I9500
Firmware compiled date: Fri Apr 12 17:28:49 KST 2013
PDA version: I9500XXUAMDE
CSC version: I9500ODDAMDC
SW version: Unknown
Phone IMEI: Unknown
Android version: 4.2.2 (JDQ39)
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP
\Security-GT-I9500-Unknown15-09-2014_11-33-56-.asec file
Cheking security type...
Old security type is detected
Executing exploit...
Write IMEI failed
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Old 09-15-2014, 20:20   #2 (permalink)
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Hello.

As You can see from your Software log, phone's modem part is damaged:
Quote:
SW version: Unknown
This can be Software (modem firmware is damaged or You have written unsuitable firmware) or HW problem.

You should re-flash the device with different firmwares and check, whether modem is correct (not Unknown). And only then (when phone's modem part will be correct) perform the "Repair IMEI" operation. It is not possible to repair IMEI, if phone's modem part is damaged.

If after of writing all firmwares which You have, phone's baseband is still null (SW version is Unknown) - most likely, this is HW problem (problem with eMMC flash chip).

Last edited by Octopus box; 09-16-2014 at 06:33.
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Old 09-20-2014, 04:15   #3 (permalink)
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Solution: Flash 4.3 Firmware File with Odin from Sammobiles, Root using CF-autoroot, Instal Superuser 2.02 or towelroot, Then do Imei repair. If need help ask me
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