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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-06-2015, 13:00   #1 (permalink)
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I9505 4.3 unlock fail - imei gone p


Have I9505 locked to Germany/Europe, tried to unlock
now imei = "/01"
there should be security backup and NVM back up
strange part? it's unlocked and connects to the network

Code:
Welcome to Octoplus/Octopus Box Samsung software version 1.8.4
-----------------------------------------------------------------------------
To connect GT-I9300 phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->Developer options.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Connect usb cable to phone.
6. Go to dial window.
7. Enter *#9090# number.
8. Set speed to 115200.
9. Reboot phone.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM33
Selected model: GT-I9505
Mode: Normal
Phone model: GT-I9505
Firmware compiled date: 
Firmware compiled time: 
Firmware released date: -ù~
Firmware released time: 
SW version: 
Unlocking phone...
Creating NVM backup
Reading NVM done!
Firmware compiled date: Sun Oct 13 18:54:31 KST 2013
PDA version: I9505XXUEMJ5
CSC version: I9505OXAEMJ5
SW version: I9505XXUEMJ5
Phone IMEI: 359921052732132
Phone SN: R31DB0CEA2A
Android version: 4.3 (JSS15J)
Cheking Root
Can't root Android version 4.3 and higer. Please Root the phone, or flash phone using firmware with lower version of Android or rooted firmware and repeat operation.
Can't get root privileges.
Phone is not rooted
Phone unlocking failed
-----------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM33
Selected model: GT-I9505
Mode: Normal
Phone model: GT-I9505
Firmware compiled date: 
Firmware compiled time: 
Firmware released date: -ù~
Firmware released time: 
SW version: 
Unlocking phone...
Creating NVM backup
Reading NVM done!
Firmware compiled date: Sun Oct 13 18:54:31 KST 2013
PDA version: I9505XXUEMJ5
CSC version: I9505OXAEMJ5
SW version: I9505XXUEMJ5
Phone IMEI: 359921052732132
Phone SN: R31DB0CEA2A
Android version: 4.3 (JSS15J)
Cheking Root
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-GT-I9505-359921052732132-06-04-2015_14-55-44-.asec file
Deactivating MSL...
MSL deactivate successfully
Phone will restart now. Please don't disconnect cable!
Firmware compiled date: Sep 20 2013
Firmware compiled time: 04:00:00
Firmware released date: Oct 13 2013
Firmware released time: 19:48:09
Incorrect IMEI
SW version: M9615A-CEFWTAZM-4.0.17121
Found phone on COM21
Repairing NVM for GT-I9505 phone...
Phone unlocking failed
-----------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM21
Selected model: GT-I9505
Mode: Normal
Phone model: GT-I9505
Firmware compiled date: Sep 20 2013
Firmware compiled time: 04:00:00
Firmware released date: Oct 13 2013
Firmware released time: 19:48:09
Incorrect IMEI
SW version: M9615A-CEFWTAZM-4.0.17121
Unlocking phone...
Creating NVM backup
NVM reading process canceled
Phone unlocking was canceled
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Old 04-06-2015, 15:04   #2 (permalink)
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Hello.

Write Security backup, which was created during "Unlock" operation, back into the phone (Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-GT-I9505-359921052732132-06-04-2015_14-55-44-.asec file).

Then do exactly the next:
1. Write firmware GT-i9505_for_Unlock_and_IMEI_repair from the Support Area.
2. Root your phone manually.
3. Connect powered-on phone to PC via Micro USB cable.
4. Click "Unlock" button.
5. Follow software instructions (prompts).
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Old 04-06-2015, 17:16   #3 (permalink)
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but why does it work without showing the IMEI? if it works i don't care if i can't see it
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Old 04-06-2015, 21:31   #4 (permalink)
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when i try to write security the app crashes
Code:
Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	OctoplusSamsung.exe
  Application Version:	1.8.4.2182
  Application Timestamp:	54dde5c0
  Fault Module Name:	OctoplusSamsung.exe
  Fault Module Version:	1.8.4.2182
  Fault Module Timestamp:	54dde5c0
  Exception Code:	c0000005
  Exception Offset:	0000774c
  OS Version:	6.3.9600.2.0.0.256.48
  Locale ID:	1037
  Additional Information 1:	6c32
  Additional Information 2:	6c3247ef500c58bf8fb7588c244b4cb2
  Additional Information 3:	aa92
  Additional Information 4:	aa92301e1b86f0c93f9719df8c93ff61
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Old 04-06-2015, 21:55   #5 (permalink)
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was able to write back after 4 attempts
should i write this file?
gt-i9505_modem_patch_file_for_unlock_and_imei_repair_ 4.3.zip
its not a rom but modem only
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Old 04-07-2015, 06:12   #6 (permalink)
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Read, what I have writte above (also read Software manual): write firmware "GT-i9505_for_Unlock_and_IMEI_repair" from the Support Area.
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Old 04-07-2015, 10:56   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Read, what I have writte above (also read Software manual): write firmware "GT-i9505_for_Unlock_and_IMEI_repair" from the Support Area.
did it... same as before, unlocked, works on network... no imei
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Old 04-07-2015, 11:53   #8 (permalink)
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HI
DO AGAIN
Write Security backup, which was created during "Unlock" operation, back into the phone (Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-GT-I9505-359921052732132-06-04-2015_14-55-44-.asec file).

Then do exactly the next:
1. Write firmware GT-i9505_for_Unlock_and_IMEI_repair from the Support Area.
2. Root your phone manually.
3. Connect powered-on phone to PC via Micro USB cable.
4. Click "Unlock" button.
5. Follow software instructions (prompts).
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Old 04-07-2015, 12:15   #9 (permalink)
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Quote:
Originally Posted by Octopusindia View Post
HI
DO AGAIN
Write Security backup, which was created during "Unlock" operation, back into the phone (Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-GT-I9505-359921052732132-06-04-2015_14-55-44-.asec file).

Then do exactly the next:
1. Write firmware GT-i9505_for_Unlock_and_IMEI_repair from the Support Area.
2. Root your phone manually.
3. Connect powered-on phone to PC via Micro USB cable.
4. Click "Unlock" button.
5. Follow software instructions (prompts).
i did that... and ended up again with the imei as "/01"
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Old 04-07-2015, 12:26   #10 (permalink)
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Now try to Repair IMEI. Post here results and Software log of performed operations.
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Old 04-07-2015, 22:51   #11 (permalink)
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powered up the phone again (maybe 5 time...) and imei is back... didn't even tried to fix it
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Old 04-08-2015, 06:14   #12 (permalink)
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Pefrom all steps once again and post here full Software log with all of your actions.
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