J400F After Repair Network in release update NG [Solved] - GSM-Forum

Zain Ul Abideen · 09-03-2019, 15:58

It Says Network is successfully repaired but not coming network NG problem remain in 2.8.2 version of octopus.

Code:

Platform: Samsung Android
Selected port: COM1
Selected model: SM-J400F
Operation: Repair Network
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J400F
Firmware compiled date: Tue Jan 15 15:56:36 KST 2019
PDA version: J400FXXU2ASA2
CSC version: J400FODM2ASA2
SW version: J400FXXU2ASA3
Phone SN: RV8K60YBFHV
Android version: 8.0.0 (R16NW)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2019-01-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: j4ltejx
Checking Root:
Phone is Rooted.
-----------------------------------------------------------------------------------
Connecting to server ..
Username: shani1458
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 100 credits.
Checking operation...OK
-----------------------------------------------------------------------------------
Repairing network. Please wait, this can take some time...OK
Network will be available in 50 seconds after phone reboot!
Network is successfully repaired.
Performed by 2.8.2 Software version.

When I Downloaded test version from support area 2.8.1.3 and repeated repair network operation it works.

Code:

Platform: Samsung Android
Selected port: COM1
Selected model: SM-J400F
Operation: Repair Network
Detected phone model: SM-J400F
Firmware compiled date: Tue Jan 15 15:56:36 KST 2019
PDA version: J400FXXU2ASA2
CSC version: J400FODM2ASA2
SW version: J400FXXU2ASA3
Phone SN: RV8K60YBFHV
Android version: 8.0.0 (R16NW)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2019-01-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: j4ltejx
Checking Root:
Phone is Rooted.
-----------------------------------------------------------------------------------
Connecting to server ..
Username: shani1458
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 100 credits.
Checking operation...OK
-----------------------------------------------------------------------------------
Repairing network. Please wait, this can take some time...OK
Searching for a phone. Please wait...OK
Uploading service app..OK
Installing service app...OK
Please press "Allow" button on the phone when superuser dialog appears!
Network will be available in 120 seconds after phone reboot!
Network is successfully repaired.
Performed by 2.8.1.3 Software version.

Best Regards.
Do Help And Get Help

geovanny78 · 09-04-2019, 03:01

This is friends of the octopus support, please correct the errors of the new update, since after repairing the network, they remain with my NG status and in only emergency calls, tested on several phones and with different versions of modem and firmware , the process makes everything correct but they are left with this problem of NG, solution please ......

Zain Ul Abideen · 09-04-2019, 06:59

Quote:

This is friends of the octopus support, please correct the errors of the new update, since after repairing the network, they remain with my NG status and in only emergency calls, tested on several phones and with different versions of modem and firmware , the process makes everything correct but they are left with this problem of NG, solution please ......

Hello Dear.

Use old version of octopus 2.8.1.3 download from support area there is available tested version software, as i downloaded and repeated network repair operation so my Status ok and it works but in released version i found that bug NG Problem remain.

Best Regards.
Do Help And Get Help

Octopus box · 09-04-2019, 07:04

Hello.

So You want to say, that You've repeated Repair Network operation with 2.8.1.3 and everything worked smoothly.

Besides, in both situation You've wait same amount of time when Repair Network operations were completed?

Zain Ul Abideen · 09-04-2019, 07:08

Quote:

So You want to say, that You've repeated Repair Network operation with 2.8.1.3 and everything worked smoothly.

Respected Team.

Yes it worked, see my post.

Thanks.

Zain Ul Abideen · 09-04-2019, 07:17

Quote:

Besides, in both situation You've wait same amount of time when Repair Network operations were completed?

Respected Team.

Look its the released version of octopus log which i copied
Network will be available in 50 seconds after phone reboot!

And its the tested version 2.8.1.3 log which i copied
Network will be available in 120 seconds after phone reboot!

So where will we have to wait more time ? according to the logs i waited more time in released version maybe till 20 minutes but problem remain and in tested version i just waited three minutes and network come, now decision is yours thanks.

Best Regards.
Octopus Team

Octopus box · 09-04-2019, 07:33

Thanks for your feedback, we are starting to research where can be the problem, plesae stay tuned

funky50 · 09-04-2019, 07:33

Same issue Imei status: NG

Platform: Samsung Android
Selected port: COM1
Selected model: SM-J400F
Operation: Repair Network
Detected phone model: SM-J400F
Firmware compiled date: Fri Jul 13 22:01:54 KST 2018
PDA version: J400FXXU2ARG7
CSC version: J400FOJM2ARG7
SW version: J400FXXU2ARG7
Phone SN: R28K835YYEP
Android version: 8.0.0 (R16NW)
Sales code: PAK
Country: PAKISTAN
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2018-07-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: j4ltejx
Checking Root:
Phone is Rooted.
-----------------------------------------------------------------------------------
Connecting to server ..
Username: 3sqNTE0kMe
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 100 credits.
Checking operation...OK
-----------------------------------------------------------------------------------
Repairing network. Please wait, this can take some time...OK
Network will be available in 50 seconds after phone reboot!
Network is successfully repaired.
Performed by 2.8.2 Software version.

Zain Ul Abideen · 09-04-2019, 07:35

Quote:

Thanks for your feedback, we are starting to research where can be the problem, plesae stay tuned

Thanks Team.

May Allah Bless you Aameen

Octopus box · 09-04-2019, 08:14

Please, chek your PM.

Zain Ul Abideen · 09-04-2019, 09:13

Quote:

Please, chek your PM.

Respected Team.

I am sorry to say but problem is still remain NG status not fixed by beta version.

Best Regards.

Octopus box · 09-04-2019, 09:32

Please, post here full Software log

Zain Ul Abideen · 09-04-2019, 09:39

Quote:

Please, post here full Software log

Code:

Platform: Samsung Android
Selected port: COM1
Selected model: SM-J400F
Operation: Repair Network
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J400F
Firmware compiled date: Tue Jan 15 15:56:36 KST 2019
PDA version: J400FXXU2ASA2
CSC version: J400FODM2ASA2
SW version: J400FXXU2ASA3
Phone SN: RV8K60YBFHV
Android version: 8.0.0 (R16NW)
Sales code: INS
Country: India
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2019-01-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: j4ltejx
Checking Root:
Phone is Rooted.
-----------------------------------------------------------------------------------
Connecting to server ..
Username: shani1458
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 100 credits.
Checking operation...OK
-----------------------------------------------------------------------------------
Repairing network. Please wait, this can take some time...OK
Network will be available in 50 seconds after phone reboot!
Network is successfully repaired.
Performed by 2.8.2.1 Software version.

Octopus box · 09-04-2019, 09:52

Please, contact with us via Skype, we will check remotely where can be the problem

geovanny78 · 09-06-2019, 04:24

Quote:

Originally Posted by Octopus box

Please, chek your PM.

Please, chek your PM, thanks

09-04-2019, 03:01	#2 (permalink)
geovanny78 Freak Poster Join Date: Oct 2006 Location: Ecuador Posts: 269 Member: 378918 Status: Offline Thanks Meter: 26	This is friends of the octopus support, please correct the errors of the new update, since after repairing the network, they remain with my NG status and in only emergency calls, tested on several phones and with different versions of modem and firmware , the process makes everything correct but they are left with this problem of NG, solution please ......

09-04-2019, 07:04	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. So You want to say, that You've repeated Repair Network operation with 2.8.1.3 and everything worked smoothly. Besides, in both situation You've wait same amount of time when Repair Network operations were completed?

09-04-2019, 07:33	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Thanks for your feedback, we are starting to research where can be the problem, plesae stay tuned

09-04-2019, 07:33	#8 (permalink)
funky50 Crazy Poster Join Date: Nov 2008 Posts: 48 Member: 897854 Status: Offline Thanks Meter: 3	Same issue Imei status: NG Platform: Samsung Android Selected port: COM1 Selected model: SM-J400F Operation: Repair Network Detected phone model: SM-J400F Firmware compiled date: Fri Jul 13 22:01:54 KST 2018 PDA version: J400FXXU2ARG7 CSC version: J400FOJM2ARG7 SW version: J400FXXU2ARG7 Phone SN: R28K835YYEP Android version: 8.0.0 (R16NW) Sales code: PAK Country: PAKISTAN HW platform: exynos5 HW Chip: exynos7570 HW Modem: SHANNON305 Security patch level: 2018-07-01 Warranty Void: 0 SIM 1 status: absent SIM 2 status: absent Codename: j4ltejx Checking Root: Phone is Rooted. ----------------------------------------------------------------------------------- Connecting to server .. Username: 3sqNTE0kMe Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: 100 credits. Checking operation...OK ----------------------------------------------------------------------------------- Repairing network. Please wait, this can take some time...OK Network will be available in 50 seconds after phone reboot! Network is successfully repaired. Performed by 2.8.2 Software version.

09-04-2019, 08:14	#10 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please, chek your PM.

09-04-2019, 09:32	#12 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please, post here full Software log

09-04-2019, 09:52	#14 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please, contact with us via Skype, we will check remotely where can be the problem