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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 01-11-2019, 11:13   #1 (permalink)
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J410f code not found [Answered]


Platform: Samsung Android
Selected port: COM1
Selected model: SM-J410F
Operation: Read Codes
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not
supported!

Make sure device requests to enter unlock code and only then perform
“Read Codes” operation!"

Continue?
Searching for a phone. Please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J410F
Firmware compiled date: Mon Oct 22 20:51:38 KST 2018
PDA version: J410FXXU1ARJD
CSC version: J410FOJM1ARJD
SW version: J410FXXU1ARJF
Phone SN: R28KC0E7HXD
Android version: 8.1.0 (M1AJB)
Sales code: MID
Country: Iraq
HW platform: msm8937
HW Chip: MSM8917
HW Modem: MSM8917
Security patch level: 2018-09-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: j4coreltejx
-----------------------------------------------------------------------------------
Connecting to server ..
Username: ????????
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: ????? credits.
-----------------------------------------------------------------------------------
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone in Upload Mode...
Searching for a phone. Please wait...OK
Reading data...OK
Detecting security type...(1)
Searching for signatures...OK
Sending request...OK
Calculating codes. Please wait...
FREEZE: not found
NET LOCK: not found
SUB LOCK: not found
SP LOCK: not found
CP LOCK: not found
Codes were not found. Please do Factory data reset and repeat "Read
Codes" operation.
Performed by 2.7.7 Software version.
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Old 01-11-2019, 11:34   #2 (permalink)
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Hello.

Does your device request for Unlock code? Did you perform the following recommendation:" Please do Factory data reset and repeat "Read
Codes" operation"?!
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Old 01-15-2019, 15:39   #3 (permalink)
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Yes it asks for code.
I did everything including reflashing phone firmware

Last edited by Octopus box; 01-15-2019 at 15:51.
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Old 01-15-2019, 15:51   #4 (permalink)
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Quote:
I did everything including reflashing phone firmware
Please, post here full Software log, besides, plesae write in PM your account name.
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Old 01-15-2019, 20:44   #5 (permalink)
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Quote:
Originally Posted by octopus box View Post
please, post here full software log, besides, plesae write in pm your account name.
today i got another one, i did it and same code not found,
i removed the inalid sim and tried it again and code was found
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Old 01-16-2019, 07:45   #6 (permalink)
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Please contact us to Skype, we will check where can be the problem. Our contacts You can find in our profile.
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