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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 11-19-2017, 18:37   #1 (permalink)
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j500h how to fix drk and same imei problem


i have j500h. it is on same imei. when i flash it shows device has no drk, dm variety verification failed.
on the other hand when i try to write cert file it gives msl issue.it is also not going to downgrade. please guide me how to write cert file. how is it possible to downgrade...?

Selected port: COM26
Selected model: SM-J500H
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J500H
Firmware compiled date: Wed Aug 9 18:20:00 KST 2017
PDA version: J500HXXU2BQH4
CSC version: J500HOLB2BQH1
SW version: J500HXXU2BPJ4
Phone SN: 00000000000
Android version: 6.0.1 (MMB29M)
Sales code: XXV
Country: VIETNAM
HW platform: msm8916
HW Chip: MSM8216
HW Modem: MSM8216
Security patch level: 2017-08-01
SIM 1 status: ready
SIM 2 status: absent
Codename: j53gxx
Performed by 2.6.1 Software version.
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Old 11-20-2017, 09:02   #2 (permalink)
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Hello.

Information about new Qualcomm firmwares:
In the latest firmware versions of Qualcomm-based phones ability to Unlock and Reset MSL was disabled.
If you cannot Unlock or Reset MSL on a Qualcomm phone, you need to check phone?s firmware release date.
If firmware was released after 01.10.2015, then you can try to downgrade phone?s firmware (write older, by release date, version of firmware).
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