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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 06-02-2017, 16:23   #1 (permalink)
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J500h lock code removed but data deleted


J500H LOCK CODE REMOVED BUT DATA DELETED


Welcome to Octoplus/Octopus Box Samsung software version 2.5.4
-----------------------------------------------------------------------------------
To connect SM-J200H phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J500H
Reset Screen Lock operation for SM-J500H will delete all user data on
the phone (contacts, pictures and others)!
Connecting to server...
Connecting to server...Ok!
Checking resource files...
Resource files already downloaded.
Please put the phone into Download Mode and connect USB cable.
To put SM-J500H into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Waiting for phone...
Firmware write started.
Writing Custom section...
Custom section has been written successfully.
Reset Screen Lock successfully completed.
Performed by 2.5.4 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J500H
Operation cancelled!
Operation was canceled
Performed by 2.5.4 Software version.
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Old 06-02-2017, 16:26   #2 (permalink)
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Hello.

Current method for "Reset Screen Lock" operation deletes all user data. Software warned You about this and You confirmed further processing.

Quote:
Reset Screen Lock operation for SM-J500H will delete all user data on
the phone (contacts, pictures and others)!
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Old 06-02-2017, 16:27   #3 (permalink)
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So what is benifts if data lost
i can simply do hard reset
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Old 06-02-2017, 16:30   #4 (permalink)
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Yes written already in loge...




Quote:
Originally Posted by profkefah View Post

Reset Screen Lock operation for SM-J500H will delete all user data on
the phone (contacts, pictures and others)!
.
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Old 06-02-2017, 16:33   #5 (permalink)
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I KNOW THAT
I RED THAT WARNING
BUT
what is benifts if data lost
i can simply do hard reset
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