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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 08-20-2016, 15:11   #1 (permalink)
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J500H not write cert


J500h not write cert after checking cert setup complete[IMG][/IMG]
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Old 08-20-2016, 15:15   #2 (permalink)
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Hello.

This means that Cert file, which You are trying to use is not passing the check. Most likely cert file is not compatible, or it was edited (any changes in Cert file will damage it and it'll be un-usable).
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Old 08-20-2016, 15:20   #3 (permalink)
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Originally Posted by Octopus box View Post
Hello.

This means that Cert file, which You are trying to use is not passing the check. Most likely cert file is not compatible, or it was edited (any changes in Cert file will damage it and it'll be un-usable).
thanks for rply but i have no other cert and not in support .plz send me cert file
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Old 08-20-2016, 15:58   #4 (permalink)
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Unfortunately we don't have Cert files for SM-J500H at the moment. When we manage to obtain Certificates for this model - files will be available in the Support Area.
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Old 08-21-2016, 05:43   #5 (permalink)
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Unfortunately we don't have Cert files for SM-J500H at the moment. When we manage to obtain Certificates for this model - files will be available in the Support Area.
after change cert same cert not write
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Old 08-22-2016, 10:43   #6 (permalink)
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If checking of Cert file fails - file is corrupted. You can send us the file, we will check it for You manually.
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