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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 12-10-2016, 21:06   #1 (permalink)
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Smile j500m failed cert [Solved]


Bienvenido a la Octoplus/Octopus Box Samsung software version
2.4.5
-----------------------------------------------------------------------------------
Para conectar el telefono SM-J500M haga siguientes pasos:
1. Desconecte el cable USB del telefono.
2. Ingrese al Menu->Ajustes->Mas->Acerca del dispositivo.
3.Pulse el boton "Numero de dispositivo (Build number)" 7 veces para
activar opciones de desarrollo.
4. Ingrese al Menu->Ajustes->Mas->Opciones de desarrollo.
5. Habilite la opcion "depuracion USB".
6. Abra la ventana de marcacion del numero.
7. Ingrese el numero "*#0808#".
8. Seleccione "DM+Modem+ADB".
9. Presione el boton "Home".
10. Presione el boton "Lectura de informacion" en el software.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM10
Modelo seleccionado: SM-J500M
?En el puerto seleccionado el telefono no fue detectado!
Buscando el puerto USB diagnostico...
Conectando con el telefono enchufado al puerto COM171
Modo: Normal
Modelo de telefono: SM-J500M
Fecha de creacion del firmware: May 24 2016
Hora de creacion del firmware: 05:00:00
Fecha de salida del firmware: Aug 3 2016
Hora de salida del firmware: 22:14:15 MSGPROP_00000015
=Desconocido
IMEI del telefono: 359771-xxxxxxxxxx
Version de software: MPSS.DPM.2.0.2.c1.7-00040-
M8936FAAAANUZM-1.57454.1
Realizado con ayuda de 2.4.5 version de software
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM171
Modelo seleccionado: SM-J500M
Selected file: C:\Users\servicio tecnico esp\Desktop\cert\cert-sm-j700f_
352842074615492_r28g8208kwd.cert
Select Certificate2...
Selected file: C:\Users\servicio tecnico esp\Desktop\cert\cert-sm-j700f_
352843074615490_r28g8208kwd.cert
Perform the following steps:
1. Connect phone via UART cable to the Box.
2. Note: phone screen must be active
Connecting to phone, please wait...
Phone was not found
Writing Certificate failed
Realizado con ayuda de 2.4.5 version de software

Last edited by Octopus box; 12-14-2016 at 08:44.
 
Old 12-12-2016, 00:44   #2 (permalink)
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-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM42
Modelo seleccionado: SM-J500M
Reading info...
Mode: Normal
Firmware compiled date: May 24 2016
Firmware compiled time: 05:00:00
Firmware released date: Aug 3 2016
Firmware released time: 22:14:15
SW Version: MPSS.DPM.2.0.2.c1.7-00040-M8936FAAAANUZM-
1.57454.1
Reseting MSL...
Fast Reset MSL method is not supported for current security settings in
your phone! Try to downgrade firmware!
Operation was failed!
Performed by 2.4.5 Software version.
 
Old 12-12-2016, 09:02   #3 (permalink)
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Hello.

To connect the phone via UART, You need to block highlighted pin with a tape/paper and use Samsung C3300k/C3303k micro UART cable with 525-530kOm resistor for connection.

 
Old 12-13-2016, 03:45   #4 (permalink)
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To connect SM-J500M phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM3
Modelo seleccionado: SM-J500M
Reading info, please wait...
Modelo del teléfono detectado: SM-J500M
Fecha de creación del firmware: Fri Aug 5 06:17:27 KST 2016
PDA version: J500MUBU1BPH1
CSC version: J500MUUB1BPH1
Versión del SW: J500MUBU1BPH1
Phone SN: RV8H624XQYP
Android version: 6.0.1 (MMB29M)
Sales code: TPA
Country: PANAMA
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Security patch level: 2016-08-01
Codename: j5lteub
Performed by 2.4.6 Software version.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM3
Modelo seleccionado: SM-J500M
Selected file: C:\Users\Deiran\Desktop\cert\cert-sm-j700f_
352842074615492_r28g8208kwd.cert
Select Certificate2...
Selected file: C:\Users\Deiran\Desktop\cert\cert-sm-j700f_
352843074615490_r28g8208kwd.cert
Perform the following steps:
1. Connect phone via UART cable to the Box.
2. Note: phone screen must be active
Connecting to phone, please wait...
Phone was not found
Writing Certificate failed
Performed by 2.4.6 Software version.
 
Old 12-13-2016, 08:35   #5 (permalink)
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Try to reinstall FTDI drivers (http://octoplusbox.com/files/drivers...rs_2.08.24.zip). Try to use another Samsung C3300k/C3303k micro UART cable with 525-530kOm resistor for connection. Also You can try to use another box as UART interface.
 
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Old 12-13-2016, 17:29   #6 (permalink)
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solvet usd wrinte cert
 
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