SM-N910H emergency call [Answered]

[maplegsm]

after write cert signal problem how to repair network ?

[Octopus box]

Post here full Software log with Write Cert operation.

[maplegsm]

Originally Posted by Octopus box

Post here full Software log with Write Cert operation.

set came to me in this state imei is also changed coustomer told me some 1 tried to unlock i checked imei is also changed now what is solution ?

[Octopus box]

Writre another IMEI Certificate and post here log.

[maplegsm]

Originally Posted by Octopus box

Writre another IMEI Certificate and post here log.

please give me another SM-N910H cert

[Octopus box]

All cert files, which we have at the moment, are available in "Samsung/FOR UNLOCK AND REPAIR/Certificates" folder of the Support Area.

[maplegsm]

But why qcn read and write and repair network/nvm tab is hidden for this model ?

[Octopus box]

But why qcn read and write and repair network/nvm tab is hidden for this model ?

SM-N910H is an Exynos CPU-based device, such devices have no QCN. QCN is in Qualcomm CPU-based devcies. "Q" - Qualcomm.

[maplegsm]

this phone model cert is not available at support area

[Octopus box]

Yes, currently we have no IMEI Certificate for this device.

[kaushik15292]

but i can't read IMEI Certificate from other phone? and most of option are blank so how can i reapir it with octopus?
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N910H
Detected phone model: SM-N910H
Firmware compiled date: Thu Mar 3 19:35:59 KST 2016
PDA version: N910HXXS2CPC2
CSC version: N910HOJV2COJ1
SW version: N910HXXU1COJ2
Phone SN: RF1G500KF6J
Android version: 5.1.1 (LMY47X)
Country: Iraq
HW platform: exynos5
HW Chip: exynos5433
HW Modem: DB7450R
Codename: tre3gxx
Checking Root:
Reading Certificate failed
Performed by 2.2.4 software version

[Octopus box]

In order to Read/Write Cert file your phone must be rooted. Please root the phone and repeat "Read Cert" operation.
Also, You can use compatible Cert files from the Support Area. Cert files compatibility.

[madcom5]

I have a good certificate i have successful installed the certificate on the phone but i get emergency calls only.

Can you please Give me any idea to solve this problem?



LOG:

INFO : 4/11/2019 5:03:08 AM > -----------------------------------------------------------------------------------
INFO : 4/11/2019 5:03:09 AM > Platform: Samsung Android
INFO : 4/11/2019 5:03:09 AM > Selected port: COM8
INFO : 4/11/2019 5:03:09 AM > Selected model: SM-N910H
INFO : 4/11/2019 5:03:09 AM > Operation: Write Cert
INFO : 4/11/2019 5:03:36 AM > Selected file: E:\TEMP SOFTS\SM-N910C_RF8FB0A9JXW_35281004307540.cert
INFO : 4/11/2019 5:03:37 AM > Detected phone model: SM-N910H
INFO : 4/11/2019 5:03:38 AM > Firmware compiled date: Mon Oct 26 10:25:16 KST 2015
INFO : 4/11/2019 5:03:38 AM > PDA version: FA44_N910HXXU2AOJ1
INFO : 4/11/2019 5:03:38 AM > CSC version: unknown
INFO : 4/11/2019 5:03:38 AM > SW version: N910HXXU1ANK1
INFO : 4/11/2019 5:03:38 AM > Phone IMEI: 350050500009692
INFO : 4/11/2019 5:03:38 AM > Phone SN: RF1FA11SM3T
INFO : 4/11/2019 5:03:38 AM > Android version: 4.4.4 (KTU84P)
INFO : 4/11/2019 5:03:38 AM > Sales code: unknown
INFO : 4/11/2019 5:03:38 AM > Country: unknown
INFO : 4/11/2019 5:03:38 AM > HW platform: exynos5
INFO : 4/11/2019 5:03:38 AM > HW Chip: exynos5433
INFO : 4/11/2019 5:03:38 AM > HW Modem: DB7450R
INFO : 4/11/2019 5:03:38 AM > Warranty Void: 1
INFO : 4/11/2019 5:03:38 AM > SIM 1 status: absent
INFO : 4/11/2019 5:03:38 AM > Codename: tre3gxx
INFO : 4/11/2019 5:03:38 AM > Checking Root:
INFO : 4/11/2019 5:03:39 AM > Phone is Rooted.
INFO : 4/11/2019 5:03:39 AM > Reading security backup, please wait...
WARN : 4/11/2019 5:04:20 AM > Phone will restart now. Please don't disconnect cable!
WARN : 4/11/2019 5:05:09 AM > Perform the following steps:
WARN : 4/11/2019 5:05:09 AM > 1. Connect phone via UART cable to the Box.
WARN : 4/11/2019 5:05:09 AM > 2. Note: phone screen must be active
INFO : 4/11/2019 5:05:09 AM > Connecting to phone, please wait...
INFO : 4/11/2019 5:05:14 AM > Found phone on COM8
INFO : 4/11/2019 5:05:14 AM > Phone connected successfully
INFO : 4/11/2019 5:05:14 AM > Checking Certificate file...
INFO : 4/11/2019 5:05:14 AM > Certificate file successfully checked
INFO : 4/11/2019 5:05:14 AM > Writing new phone IMEI...
INFO : 4/11/2019 5:05:31 AM > Checking certificate compatibility...
INFO : 4/11/2019 5:05:31 AM > Certificate is compatible
INFO : 4/11/2019 5:05:37 AM > Certificate has been written successfully
INFO : 4/11/2019 5:05:37 AM > Please, restart the phone to apply changes
INFO : 4/11/2019 5:05:37 AM > Performed by 2.7.9.4 Software version.n.

[Octopus box]

INFO : 4/11/2019 5:03:38 AM > CSC version: unknown

INFO : 4/11/2019 5:03:38 AM > Sales code: unknown
INFO : 4/11/2019 5:03:38 AM > Country: unknown

Hello.

Please, reflash your device with another firmware, after repeat Write Cert operation again