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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 07-06-2012, 12:47   #1 (permalink)
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m490 can't connect to pc

after dial this number *#9090# it appear (phone is off. please, check phone) no respond in octopus ..but detected on active sinc
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Old 07-06-2012, 13:34   #2 (permalink)
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Hello.
Please explain the problem in more details, step by step. What do You mean under "it appear (phone is off. please, check phone) "?
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Old 07-06-2012, 14:41   #3 (permalink)
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after dial this number *#9090# it appear
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Old 07-06-2012, 16:55   #4 (permalink)
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i try to reset pressing call and end call it format successfully but it can't connect by dialing *#9090# ther is no usb connection on device manager
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Old 07-06-2012, 17:01   #5 (permalink)
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What action do You want to perform with your phone?
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Old 07-06-2012, 17:30   #6 (permalink)
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change language and unlock sir
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Old 07-06-2012, 17:45   #7 (permalink)
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If these steps don't work:
1. Go to dial window.
2. Enter "*#9090#" number.
3 .Open numerical keyboard and press "1".
4 ."UART_HFK USB_Diag Change complete" message must appear.
5. Press "END" softbutton.
6. Restart phone.
7. Press "Read Info" in Octopus Samsung software

I can't help You, because to connect Your phone it is needed to perform the steps above.
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Old 07-07-2012, 04:26   #8 (permalink)
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in the front desktop of the phone it show "phone off"



how to make phone on, i can't understand korean language ..and when i dial the number *#9090# it appear like this with error




i format the phone by pressing call and end call +power it goes successful but it same respond...

if i go to flashing it will stack on please wait
no more respond
phone going to off

Welcome to Octopus Box Samsung software version 1.4.9
Selected firmware file: Phone_SCH-M490_Unlocked.oct
To connect SCH-M490 phone, please perform the following steps:
1. Reconnect phone battery.
2. Insert usb cable.
3. Press and hold "Power ON" button.
Searching for phone. Please wait...
Phone successfully connected
Reconecting to modem, Plaese wait...


please help me guys
TIA

Last edited by eljhay; 07-07-2012 at 04:35.
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