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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 06-02-2014, 20:04   #1 (permalink)
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M919 4.4.2 Unlock & Repair IMEI Problem


Hi there,
I tried to unlock M919 4.4.2 then it lost IMEI number (Unknown). I was not able to repair IMEI either. Do you have any solution?
Thanks

Platform: Samsung Android
Selected port: COM107
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Dec 24 2013
Firmware compiled time: 00:00:00
Firmware released date: Feb 14 2014
Firmware released time: 15:28:19
SW version: M9615A-CEFWTAZM-4.0.17135
Old IMEI: 004400-15-202000-0
New IMEI: 358011-05-456776-8
Creating NVM backup
Reading NVM done!
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\NVM-SGH-M919-004400152020000-02-06-2014_14-58-45-.nvm file
Firmware compiled date: Fri Feb 14 14:44:35 KST 2014
PDA version: M919UVUFNB4
CSC version: M919TMBFNB4
SW version: M919UVUFNB4
Phone IMEI: Unknown
Phone SN: RV8F10PM3NZ
Android version: 4.4.2 (KOT49H)
Cheking Root
Phone is Rooted
Erasing old IMEI. It can take some time. Please wait...
Phone will restart now. Please don't disconnect cable!
Firmware compiled date: Dec 24 2013
Firmware compiled time: 00:00:00
Firmware released date: Feb 14 2014
Firmware released time: 15:28:19
SW version: M9615A-CEFWTAZM-4.0.17135
Found phone on COM107
Repairing NVM for SGH-M919 phone...
Write IMEI failed
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Old 06-02-2014, 20:49   #2 (permalink)
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Hello.

Please try to do the next:
1. Install the latest Software version (Software).
2. Make "Repair EFS".
3. Write modem firmware "SGH-M919_modem_CWM_UVUAMDL".
4. Make "Repair NVM".
5. Perform "Repair IMEI" operation.
6. Post here the result.
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Old 06-02-2014, 21:10   #3 (permalink)
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1. Install the latest Software version (Software).
2. Make "Repair EFS".
3. Write modem firmware "SGH-M919_modem_CWM_UVUAMDL".
4. Root the phone.
5. Perform "Repair IMEI" operation.
6. Flash stock 4.4.2 stock firmware or just the 4.4.2 modem back.
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Old 06-02-2014, 21:13   #4 (permalink)
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"Repair EFS failed" for all the times I tried to repair EFS
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Old 06-02-2014, 21:20   #5 (permalink)
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Platform: Samsung Android
Selected port: COM107
Selected model: SGH-M919
Reading info, please wait...
Can't kill external ADB references. Please, close all programs that use ADB server.
Proper android device not found. Make shure that "USB debug" option on the device is turned on.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM107
Selected model: SGH-M919
Reading info, please wait...
Can't kill external ADB references. Please, close all programs that use ADB server.
Detected phone model: SGH-M919
Firmware compiled date: Fri Feb 14 14:44:35 KST 2014
PDA version: M919UVUFNB4
CSC version: M919TMBFNB4
SW version: M919UVUFNB4
Phone IMEI: Unknown
Phone SN: RV8F10PM3NZ
Android version: 4.4.2 (KOT49H)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM106
Selected model: SGH-M919
Reading info, please wait...
ADB server killed.
Detected phone model: SGH-M919
Firmware compiled date: Fri Feb 14 14:44:35 KST 2014
PDA version: M919UVUFNB4
CSC version: M919TMBFNB4
SW version: M919UVUFNB4
Phone IMEI: Unknown
Phone SN: RV8F10PM3NZ
Android version: 4.4.2 (KOT49H)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM106
Selected model: SGH-M919
Phone was not found on the selected port!
To put SGH-M919 phone into download mode you have to perform the following steps:
1. Reconnect phone battery.
2. Press and hold "Volume - " + "Home" + "Power" buttons.
3. When phone turns on press "Volume+" button.
Repairing EFS...
Searching for a phone. Please wait...
Phone found.
Repair EFS failed
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Old 06-03-2014, 08:30   #6 (permalink)
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Please do the next:

1. Install the latest Software version (Software).
2. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\".
3. Run Octoplus Samsung Software.
4. Re-start the phone.
5. Perform "Repair EFS" operation.
6. Close the Software.
7. Upload somewhere the latest created "*.log" and "*.logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" and post here the link, we will research, where can be the problem with your device.
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Old 06-03-2014, 16:35   #7 (permalink)
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Quote:
Originally Posted by lnguy193 View Post
Hi there,
I tried to unlock M919 4.4.2 then it lost IMEI number (Unknown). I was not able to repair IMEI either. Do you have any solution?
Thanks

Platform: Samsung Android
Selected port: COM107
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Dec 24 2013
Firmware compiled time: 00:00:00
Firmware released date: Feb 14 2014
Firmware released time: 15:28:19
SW version: M9615A-CEFWTAZM-4.0.17135
Old IMEI: 004400-15-202000-0
New IMEI: 358011-05-456776-8
Creating NVM backup
Reading NVM done!
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung\BACKUP\NVM-SGH-M919-004400152020000-02-06-2014_14-58-45-.nvm file
Firmware compiled date: Fri Feb 14 14:44:35 KST 2014
PDA version: M919UVUFNB4
CSC version: M919TMBFNB4
SW version: M919UVUFNB4
Phone IMEI: Unknown
Phone SN: RV8F10PM3NZ
Android version: 4.4.2 (KOT49H)
Cheking Root
Phone is Rooted
Erasing old IMEI. It can take some time. Please wait...
Phone will restart now. Please don't disconnect cable!
Firmware compiled date: Dec 24 2013
Firmware compiled time: 00:00:00
Firmware released date: Feb 14 2014
Firmware released time: 15:28:19
SW version: M9615A-CEFWTAZM-4.0.17135
Found phone on COM107
Repairing NVM for SGH-M919 phone...
Write IMEI failed
You have to do this:

1. Write back the security backup to the phone to restore original IMEI.

2. You have to downgrade the modem(baseband) of the phone to MLG that's from 4.2.2 at this point you will lose sound, don't worry about this now we fix it later.

3. Root if is not rooted, you can use Kingo Root for that.

4. Now run the IMEI Repair and it will go thru without a problem.

5. After repair is finished download the 4.4.2 stock ROM and flash it thru Odin to fix the sound.

6. That's it all done IMEI fixed and everything working.
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Old 06-03-2014, 16:59   #8 (permalink)
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Sorry my mistake is not MLG modem is M919UVUAMDL 4.2.2 modem I will upload the modem file when I get home
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Old 06-03-2014, 20:54   #9 (permalink)
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Quote:
Originally Posted by banziitox24 View Post
Sorry my mistake is not MLG modem is M919UVUAMDL 4.2.2 modem I will upload the modem file when I get home
I dont have the security backup.
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Old 06-03-2014, 21:02   #10 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please do the next:

1. Install the latest Software version (Software).
2. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\".
3. Run Octoplus Samsung Software.
4. Re-start the phone.
5. Perform "Repair EFS" operation.
6. Close the Software.
7. Upload somewhere the latest created "*.log" and "*.logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" and post here the link, we will research, where can be the problem with your device.
This is the link of log files:
mediafire.com/?p3gbuuae53tnegh
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Old 06-03-2014, 21:07   #11 (permalink)
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Quote:
Originally Posted by lnguy193 View Post
I dont have the security backup.
The software does it automatically check in C:/Program files/Octoplus/Octoplus_Samsung/Backup and there check for your security back, look for the one with your IMEI Number the one on the back or the one you first started to do the repair and the copy it to your desktop to find it easily then go to the software and hit Read Phone then Write Security to the phone.

Sent from my SAMSUNG-SGH-I317 using Tapatalk
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Old 06-04-2014, 20:59   #12 (permalink)
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I just did one today and it worked flawless I used CF Root to root it, did the downgrade, the IMEI Repair and restored modem and all worked

Sent from my SAMSUNG-SGH-I317 using Tapatalk
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Old 06-05-2014, 19:27   #13 (permalink)
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any news that I can save my M919 4.4.2? Thanks
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Old 06-05-2014, 19:27   #14 (permalink)
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Quote:
Originally Posted by banziitox24 View Post
I just did one today and it worked flawless I used CF Root to root it, did the downgrade, the IMEI Repair and restored modem and all worked

Sent from my SAMSUNG-SGH-I317 using Tapatalk
I tried but it is not successful..anyway thanks very much
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Old 06-05-2014, 19:51   #15 (permalink)
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Quote:
Originally Posted by lnguy193 View Post
I tried but it is not successful..anyway thanks very much
Start all over flash the stock rom do the downgrade root it imei repair then flah stock rom back it should work contact via PM so I can keep helping you

Sent from my SAMSUNG-SGH-I317 using Tapatalk
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