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10-19-2015, 09:15 | #2 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,847
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | Hello. What exactly You mean by "same problem"? Please explain the problem in more details and we will try to help You. |
10-19-2015, 16:31 | #4 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,847
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | Please do the next: 1. Open Microsoft Security Essentials and go to "Settings" tab. 2. Press on "Excluded files and locations". 3. Press "Browse" button. 4. Navigate to installation folder of Octoplus Software, select it, press "Ok" button and complete path will be added to "File locations". 6. Press "Add" button. 7. Press "Save changes" button. 8. Reinstall Octoplus/Octopus Samsung Software. |
10-19-2015, 17:41 | #6 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,847
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | Please download and launch Remote Support Client. Send us connection data (Your ID and Password) in PM and we will try to help You remotely. Last edited by Octopus box; 10-19-2015 at 18:04. |
10-19-2015, 22:23 | #7 (permalink) | |
No Life Poster Join Date: Jun 2013
Posts: 777
Member: 1963729 Status: Offline Thanks Meter: 132 | Quote:
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10-20-2015, 09:58 | #8 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,847
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412 | Please contact us to Skype, or Yahoo! Messenger, we will try to help You. Our contacts You can find in our profile. |
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