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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 11-14-2017, 01:12   #1 (permalink)
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MSL unlock error (AKSEED error!)


Selected interface: USB
Searching for device. Please wait...
Waiting for device...
Found device on COM71
Reading info...
Detected device model: SM-J330FN
HW Version: ITV
PDA version: J330FNXXU1AQF9
CSC version: J330FNOXA1AQF9
CP version: J330FNXXU1AQF7
Device SN: R58J71BTDQL
Device IMEI: 358875-08-023801-0
FRP/Reactivation: UNLOCK
MSL code: 3557200D6221142A2508423D3D2D4936
Deactivating MSL...
AKSEED error!
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Old 11-14-2017, 08:59   #2 (permalink)
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Hello.

Please, send us latest *.log and *.logx files from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder, we will check where can be the problem.
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Old 11-15-2017, 04:44   #3 (permalink)
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logx files : ****************************/file/797vj..._10-17-00.logx

INFO : 14/11/2017 10:25:46 AM > Performed by 2.6.1 Software version.
INFO : 14/11/2017 10:25:51 AM > Selected interface: USB
INFO : 14/11/2017 10:25:51 AM > Searching for device. Please wait...
INFO : 14/11/2017 10:25:51 AM > Waiting for device...
INFO : 14/11/2017 10:25:55 AM > Found device on COM70
INFO : 14/11/2017 10:25:55 AM > Reading info...
INFO : 14/11/2017 10:26:07 AM > Detected device model: SM-J330FN
INFO : 14/11/2017 10:26:07 AM > HW Version: ITV
INFO : 14/11/2017 10:26:07 AM > PDA version: J330FNXXU1AQF9
INFO : 14/11/2017 10:26:07 AM > CSC version: J330FNOXA1AQF9
INFO : 14/11/2017 10:26:07 AM > CP version: J330FNXXU1AQF7
INFO : 14/11/2017 10:26:08 AM > Device SN: R58J71BTDQL
INFO : 14/11/2017 10:26:08 AM > Device IMEI: 358875-08-023801-0
INFO : 14/11/2017 10:26:08 AM > FRP/Reactivation: UNLOCK
WARN : 14/11/2017 10:26:08 AM > MSL code: 3557200D6221142A2508423D3D2D4936
INFO : 14/11/2017 10:26:08 AM > Deactivating MSL...
ERROR : 14/11/2017 10:26:13 AM > AKSEED error!

Quote:
Originally Posted by Octopus box View Post
Hello.

Please, send us latest *.log and *.logx files from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder, we will check where can be the problem.
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