n9005 error wipe efs - GSM-Forum

chongskie7 · 01-24-2015, 09:52

whats the problem of this i try wipe efs 5 pc same error i try all port but same problem

Octopus box · 01-24-2015, 10:05

The problem is You have not configured the device correctly. Phone's info should be read out fully and correctly, not as in your log. To connect SM-N9005, carefully perform the following steps:

1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.

When phone's info will be read out fully and correctly, make Wipe Security.

chongskie7 · 01-25-2015, 12:20

i try many many times thats same problem

Octopus box · 01-25-2015, 12:47

Also, as You can see from your Software log, phone's modem part is damaged:

Quote:

SW version: Unknown

This can be Software (modem firmware is damaged, or You have written unsuitable firmware) or HW problem.

You should re-flash the device with different firmwares and check, whether modem is correct (not Unknown). And only then (when phone's modem part will be correct) make Wipe EFS.

chongskie7 · 01-29-2015, 18:21

octopus firmware its no isssue? i try download support but always faild and very slow server

Octopus box · 01-29-2015, 18:29

Support Area contains only original Samsung firmwares. Please don't use any download managers for downloads from Support Area. Try to download the files via browser.

chongskie7 · 01-30-2015, 14:42

Quote:

Originally Posted by Octopus box

Support Area contains only original Samsung firmwares. Please don't use any download managers for downloads from Support Area. Try to download the files via browser.

yes i download via browser but samtimes error and failed

Octopus box · 01-30-2015, 14:51

Please contact us to Skype, Yahoo! Messenger or ICQ, we will check remotely, where can be the problem with downloading from your side. Our contacts You can find in our profile.

01-24-2015, 09:52	#1 (permalink)
chongskie7 Freak Poster Join Date: Feb 2011 Location: beside you Posts: 486 Member: 1513696 Status: Offline Thanks Meter: 64	n9005 error wipe efs whats the problem of this i try wipe efs 5 pc same error i try all port but same problem

01-24-2015, 10:05	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	The problem is You have not configured the device correctly. Phone's info should be read out fully and correctly, not as in your log. To connect SM-N9005, carefully perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Go to dial window. 11. Enter "#9090#" number. 12. Set "Diag config" to "USB" value. 13. Restart phone. 14. Press "Read Info" in software. When phone's info will be read out fully and correctly, make Wipe Security.

01-25-2015, 12:20	#3 (permalink)
chongskie7 Freak Poster Join Date: Feb 2011 Location: beside you Posts: 486 Member: 1513696 Status: Offline Thanks Meter: 64	i try many many times thats same problem

01-29-2015, 18:21	#5 (permalink)
chongskie7 Freak Poster Join Date: Feb 2011 Location: beside you Posts: 486 Member: 1513696 Status: Offline Thanks Meter: 64	octopus firmware its no isssue? i try download support but always faild and very slow server

01-29-2015, 18:29	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Support Area contains only original Samsung firmwares. Please don't use any download managers for downloads from Support Area. Try to download the files via browser.

01-30-2015, 14:51	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please contact us to Skype, Yahoo! Messenger or ICQ, we will check remotely, where can be the problem with downloading from your side. Our contacts You can find in our profile.