N910A restarting, please how to solve?

[lionfinger2007]

I have this Samsung SM-N910A that is restarting.

The person that brought it to me said he wanted to "Network Unlock" it and after he typed *9090# and do the unlocking, the phone started rebooting.


I have downloaded android version 5.1.1 and flashed it, but is still restarting, please how will I solve the problem?


Below is flashing log;



Welcome to Octoplus/Octopus Box Samsung software version 2.2.5
-----------------------------------------------------------------------------------
To connect GT-N7000 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "USB" radio button to "PDA" value.
8. Press Home button.
9. Go to dial window.
10. Enter "*#9090#" number.
11. Set "Diag config" to "USB" value.
12. Restart phone.
13. Press "Read Info" in software.
-----------------------------------------------------------------------------------
To connect SM-N910A phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
Selected firmware file: AP_N910AUCU2DOI2_CL5613584_QB6196496
_REV00_user_low_ship_MULTI_CERT.oct
Please put the phone into Download Mode and connect USB cable.
To put SM-N910A into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Firmware write started.
Writing ABOOT section...
ABOOT section has been written successfully.
Writing SBL1 section...
SBL1 section has been written successfully.
Writing RPM section...
RPM section has been written successfully.
Writing TZ section...
TZ section has been written successfully.
Writing DBI section...
DBI section has been written successfully.
Writing APNHLOS section...
APNHLOS section has been written successfully.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Writing PERSIST section...
PERSIST section has been written successfully.
Writing MODEM section...
MODEM section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Firmware writing successfully completed.
Performed by 2.2.5 software version

[Octopus box]

Hello.

Processing of SM-N910A phone doesn't require changes in *#9090# menu. You can try to use solutions suggested in this thread: http://forum.gsmhosting.com/vbb/f684...-step-1961415/

[lionfinger2007]

Originally Posted by Octopus box

Hello.

Processing of SM-N910A phone doesn't require changes in *#9090# menu. You can try to use solutions suggested in this thread: http://forum.gsmhosting.com/vbb/f684...-step-1961415/

can it be possible to downgrade 5.1.1 to 4.4.4, I thought the bootloader is locked?

[Octopus box]

You can try to do it on your own risk.

[lionfinger2007]

Originally Posted by Octopus box

You can try to do it on your own risk.

Sir I have tried it and as suspected, it can't flash because of that the version 5.1.1 that the guy used to flash it before has locked booloader, please is there any other solution or any way to downgrade the 5.1.1 to 4.4.4?


Thanks in advance!

[Octopus box]

Unfortunately we don't have special solution for downgrade of SM-N910A.

[lionfinger2007]

Originally Posted by Octopus box

Unfortunately we don't have special solution for downgrade of SM-N910A.

So there is not solution for to repair the restarting?

[Octopus box]

Unfortunately we don't have special solution for this problem at the moment.