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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 08-28-2015, 22:08   #1 (permalink)
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n910f wipe security success but old ime is still there


Hello, i did wipe security for write a new cert, but old imei doesn't get clean , why?

-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM9
Selected model: SM-N910F
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-N910F
Firmware compiled date: Thu Nov 20 17:13:13 KST 2014
PDA version: N910FXXU1ANK5
CSC version: N910FITV1ANK1
SW version: N910FXXU1ANK5
Phone IMEI: 354201064780808
Phone SN: R58FA1F3KDV
Android version: 4.4.4 (KTU84P)
Reading info...
Mode: Normal
Firmware compiled date: Oct 15 2014
Firmware compiled time: 16:00:00
Firmware released date: Nov 20 2014
Firmware released time: 15:29:34
SW Version: MPSS.BO.1.0.r10-00108-M9635TAARANAZM-1.7127.4
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\QCN-SM-N910F-354201064780808-28-08-2015_22-42-
13-.qcn file
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N910F-354201064780808-28-08-2015_22-42-
17-.asec file
Wiping EFS...
EFS wipe successfully
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...
Reading info...
Mode: Normal
Firmware compiled date: Oct 15 2014
Firmware compiled time: 16:00:00
Firmware released date: Nov 20 2014
Firmware released time: 15:29:34
SW Version: MPSS.BO.1.0.r10-00108-M9635TAARANAZM-1.7127.4
Wipe security successfully complete.
Phone will restart now. Please don't disconnect cable!
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Old 08-29-2015, 07:08   #2 (permalink)
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Hello.

Make Factory data reset and wipe cache partition, then make Repair (Wipe) Security and Write Cert again. Post here full Software log and say the result.
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Old 08-29-2015, 13:25   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Make Factory data reset and wipe cache partition, then make Repair (Wipe) Security and Write Cert again. Post here full Software log and say the result.
Welcome to Octoplus/Octopus Box Samsung software version 2.0.2
-----------------------------------------------------------------------------------
To connect SM-N910F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-N910F
Detected phone model: SM-N910F
Firmware compiled date: Thu Nov 20 17:13:13 KST 2014
PDA version: N910FXXU1ANK5
CSC version: Unknown
SW version: N910FXXU1ANK5
Phone IMEI: 354201064780808
Phone SN: R58FA1F3KDV
Android version: 4.4.4 (KTU84P)
Reading info...
Mode: Normal
Firmware compiled date: Oct 15 2014
Firmware compiled time: 16:00:00
Firmware released date: Nov 20 2014
Firmware released time: 15:29:34
SW Version: MPSS.BO.1.0.r10-00108-M9635TAARANAZM-1.7127.4
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\QCN-SM-N910F-354201064780808-29-08-2015_14-19-
22-.qcn file
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N910F-354201064780808-29-08-2015_14-19-
22-.asec file
Wiping EFS...
EFS wipe successfully
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...
Reading info...
Mode: Normal
Firmware compiled date: Oct 15 2014
Firmware compiled time: 16:00:00
Firmware released date: Nov 20 2014
Firmware released time: 15:29:34
SW Version: MPSS.BO.1.0.r10-00108-M9635TAARANAZM-1.7127.4
Wipe security successfully complete.
Phone will restart now. Please don't disconnect cable!
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-N910F
Reading info...
Mode: Normal
Firmware compiled date: Oct 15 2014
Firmware compiled time: 16:00:00
Firmware released date: Nov 20 2014
Firmware released time: 15:29:34
SW Version: MPSS.BO.1.0.r10-00108-M9635TAARANAZM-1.7127.4
Send SPC...
SPC send successfully
Writing QCN...
Writing NV items...
NV items write successfully
Writing NV SIM1 items...
NV SIM1 items write successfully
Writing NV SIM2 items...
NV SIM2 items write successfully
Wrting EFS...
EFS write successfully
Writing provisioning items...
Provisioning items write successfully.
Writing QCN done
QCN write successfully
Please, restart the phone to apply changes


Always same problem , imei is not / 01 , is always present old imei.. i had same problem with Galaxy S5 , and i solved doing root with Towelroot, but here towelroot is not suported so i used CF- Autoroot with Odin.
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Old 08-29-2015, 14:47   #4 (permalink)
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Please, re-flash the phone with another firmware, repeat "Wipe Security" operation, check IMEI and perform "Write Cert" operation, post here full software log of performed operations.
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Old 08-29-2015, 14:53   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, re-flash the phone with another firmware, repeat "Wipe Security" operation, check IMEI and perform "Write Cert" operation, post here full software log of performed operations.
i used this one: N910FXXU1ANK5_N910FITV1ANK1_N910FXXU1ANK5_HOME.oct
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Old 08-29-2015, 14:55   #6 (permalink)
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Quote:
Originally Posted by ALiENr0x View Post
i used this one: N910FXXU1ANK5_N910FITV1ANK1_N910FXXU1ANK5_HOME.oct
wipe It Before root By Hidden Menu *#9090#
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Old 08-29-2015, 15:03   #7 (permalink)
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Quote:
Originally Posted by shedeed View Post
wipe It Before root By Hidden Menu *#9090#
can you please tell me how to wipe from *#9090# ? Thank you
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Old 08-29-2015, 15:29   #8 (permalink)
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Please, watch this video manual here
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Old 08-29-2015, 15:45   #9 (permalink)
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Quote:
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Please, watch this video manual here
doensn't work, imei is still there
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Old 08-29-2015, 15:53   #10 (permalink)
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Please, install the latest Software version, re-flash the phone with another firmware, repeat "Wipe Security" operation, check IMEI and perform "Write Cert" operation, post here full software log of performed operations.
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Old 08-29-2015, 15:57   #11 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, install the latest Software version, re-flash the phone with another firmware, repeat "Wipe Security" operation, check IMEI and perform "Write Cert" operation, post here full software log of performed operations.
can you advice me what method to use for root it? cause like i said, i had same problem with S5 before, and i fixed changing root method
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Old 08-29-2015, 16:22   #12 (permalink)
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Quote:
Please, install the latest Software version, re-flash the phone with another firmware, repeat "Wipe Security" operation, check IMEI and perform "Write Cert" operation, post here full software log of performed operations.
Please, try to root with: Iroot, CFAutoroot, Kingoroot, One click root, or any other method which You can find.
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Old 08-29-2015, 17:57   #13 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please, try to root with: Iroot, CFAutoroot, Kingoroot, One click root, or any other method which You can find.
Nothing i tryed and imei doesn't get to / 01 ... i don't know what to do
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Old 08-29-2015, 22:29   #14 (permalink)
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a little trick, wipe data/cache , factory reset, and power off some min.

root, and try again =)
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Old 08-29-2015, 23:31   #15 (permalink)
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wipe Imei manually and then try to write new cert on to the phone
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