n910t version 5.0.1 unlock error - GSM-Forum

lamran · 07-31-2015, 17:37

hi octopus team
try to unlock but getting error
can u see this pb

here is log
Welcome to Octoplus/Octopus Box Samsung software version 2.0.2
-----------------------------------------------------------------------------------
To connect SCL24 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
To connect SM-N910T phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N910T
Reading info...
Mode: Normal
Firmware compiled date: Mar 18 2015
Firmware compiled time: 19:00:00
Firmware released date: Apr 17 2015
Firmware released time: 14:11:17
SW Version: MPSS.DI.3.0.c5-00396-M9625TAARANSZM-2
Can't kill external ADB references. Please, close all programs that use
ADB server.
Detected phone model: SM-N910T
Firmware compiled date: Tue Apr 21 11:52:54 KST 2015
PDA version: N910TUVU1COD6
CSC version: N910TTMB1COD6
SW version: N910TUVU1COD6
Phone IMEI: Unknown
Phone SN: RF8G60H97AR
Android version: 5.0.1 (LRX22C)
Unlocking phone...
Phone will restart now. Please don't disconnect cable!
Phone unlocking failed

Octopus box · 07-31-2015, 18:07

Hello.

Please try to perform "Unlock" operation with test Software version, which we've sent You in PM.
Post here results and full Software log of the operation.

niceguy786 · 07-31-2015, 18:21

Quote:

Originally Posted by Octopus box

Hello.

Please try to perform "Unlock" operation with test Software version, which we've sent You in PM.
Post here results and full Software log of the operation.

Can you send me as well, I sort of have the same problem.
Thank You

atinder_2006 · 07-31-2015, 18:33

how did you guys connected it without enabling diag mode from software first? Have tou guys tried reset msl. i didn't had any problem

Octopus box · 08-01-2015, 09:49

Please check your PM, we've sent You test Software version as well.

babbu · 08-01-2015, 11:08

hi
i have also same problem to unlock sm-n910t ver 5.0.1.
please send me test software to solve this problem.
B.R.
BABBU

Octopus box · 08-01-2015, 11:31

Please check your PM, we've sent You test Software.

babbu · 08-01-2015, 12:08

HI
i tried to unlock by test software but same problem.

iPhoneUnlocke · 08-01-2015, 12:35

Reflash with 5.1.1 firmware
Root phone correctly
Make unlock again

Octopus box · 08-01-2015, 13:26

Please upload *.log and *.logx files of "Unlock" operation, from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder and post here download link. We will check where might be the problem.

sachinpatel · 08-05-2015, 08:52

Welcome to Octoplus/Octopus Box Samsung software version 2.0.2
-----------------------------------------------------------------------------------
To connect SCL24 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N910T
Reading info...
Mode: Normal
Firmware compiled date: Mar 18 2015
Firmware compiled time: 19:00:00
Firmware released date: Apr 17 2015
Firmware released time: 14:11:17
SW Version: MPSS.DI.3.0.c5-00396-M9625TAARANSZM-2
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-N910T
Firmware compiled date: Tue Apr 21 11:52:54 KST 2015
PDA version: N910TUVU1COD6
CSC version: N910TTMB1COD6
SW version: N910TUVU1COD6
Phone IMEI: Unknown
Phone SN: RF8G623PY3F
Android version: 5.0.1 (LRX22C)
Reading security backup, please wait...
Backup saved as Security-SM-N910T-05-08-2015_13-15-03 file
Unlocking phone...
Phone will restart now. Please don't disconnect cable!
Phone unlocking failed

Octopus box · 08-05-2015, 09:42

Please check your PM, we have sent You test Software version. Try to perform "Unlock" operation with test Software and post the result.
If problem will remain - close the Software and upload latest *.log and *.logx files from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder and post here download link. We will check where might be the problem.

sachinpatel · 08-05-2015, 11:07

Platform: Samsung Android
Selected port: COM3
Selected model: SM-N910T
Selected file: C:\Users\sachin\Downloads\Cert-SM-N910T_356095062611983_RF8F91MA29.cert
Detected phone model: SM-N910T
Firmware compiled date: Tue Apr 21 11:52:54 KST 2015
PDA version: N910TUVU1COD6
CSC version: N910TTMB1COD6
SW version: N910TUVU1COD6
Phone IMEI: Unknown
Android version: 5.0.1 (LRX22C)
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Phone connected successfully
Writing new phone IMEI...

Still same prob also chanmge modem file but same err

Octopus box · 08-05-2015, 11:45

Upload *.log and *.logx files of "Unlock" operation, from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder and post here download link. We will check where might be the problem.

If You want to perform "Write Cert" operation, do the next:
1. Make "Reset MSL".
2. Repeat "Write Cert" operation.

sachinpatel · 08-05-2015, 12:06

Platform: Samsung Android
Selected port: COM3
Selected model: SM-N910T
Reading info...
Mode: Normal
Firmware compiled date: Mar 18 2015
Firmware compiled time: 19:00:00
Firmware released date: Apr 17 2015
Firmware released time: 14:11:17
SW Version: MPSS.DI.3.0.c5-00396-M9625TAARANSZM-2
Reseting MSL...
Operation was failed!

https://www.sendspace.com/file/5b063n

07-31-2015, 17:37	#1 (permalink)
lamran No Life Poster Join Date: Sep 2006 Location: conakry Age: 42 Posts: 825 Member: 352958 Status: Offline Sonork: 100.1585201 Thanks Meter: 132	n910t version 5.0.1 unlock error hi octopus team try to unlock but getting error can u see this pb here is log Welcome to Octoplus/Octopus Box Samsung software version 2.0.2 ----------------------------------------------------------------------------------- To connect SCL24 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Restart phone. 11. Press "Read Info" in software. ----------------------------------------------------------------------------------- To connect SM-N910T phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Restart phone. 11. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N910T Reading info... Mode: Normal Firmware compiled date: Mar 18 2015 Firmware compiled time: 19:00:00 Firmware released date: Apr 17 2015 Firmware released time: 14:11:17 SW Version: MPSS.DI.3.0.c5-00396-M9625TAARANSZM-2 Can't kill external ADB references. Please, close all programs that use ADB server. Detected phone model: SM-N910T Firmware compiled date: Tue Apr 21 11:52:54 KST 2015 PDA version: N910TUVU1COD6 CSC version: N910TTMB1COD6 SW version: N910TUVU1COD6 Phone IMEI: Unknown Phone SN: RF8G60H97AR Android version: 5.0.1 (LRX22C) Unlocking phone... Phone will restart now. Please don't disconnect cable! Phone unlocking failed

08-01-2015, 11:08	#6 (permalink)
babbu No Life Poster Join Date: Jan 2004 Posts: 872 Member: 50037 Status: Offline Sonork: 1580523 Thanks Meter: 193	same here hi i have also same problem to unlock sm-n910t ver 5.0.1. please send me test software to solve this problem. B.R. BABBU

08-01-2015, 12:08	#8 (permalink)
babbu No Life Poster Join Date: Jan 2004 Posts: 872 Member: 50037 Status: Offline Sonork: 1580523 Thanks Meter: 193	Same problem HI i tried to unlock by test software but same problem.

07-31-2015, 18:07	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Please try to perform "Unlock" operation with test Software version, which we've sent You in PM. Post here results and full Software log of the operation.

07-31-2015, 18:33	#4 (permalink)
atinder_2006 Freak Poster Join Date: Sep 2012 Location: USA Posts: 202 Member: 1809913 Status: Offline Thanks Meter: 35	how did you guys connected it without enabling diag mode from software first? Have tou guys tried reset msl. i didn't had any problem

08-01-2015, 09:49	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please check your PM, we've sent You test Software version as well.

08-01-2015, 11:31	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please check your PM, we've sent You test Software.

08-01-2015, 12:35	#9 (permalink)
iPhoneUnlocke Cheater -Don't Deal with him- Join Date: Jun 2013 Location: New Zealand Posts: 1,626 Member: 1965371 Status: Offline Thanks Meter: 441	Reflash with 5.1.1 firmware Root phone correctly Make unlock again

08-01-2015, 13:26	#10 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please upload .log and .logx files of "Unlock" operation, from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder and post here download link. We will check where might be the problem.

08-05-2015, 08:52	#11 (permalink)
sachinpatel No Life Poster Join Date: Apr 2012 Posts: 776 Member: 1749874 Status: Offline Sonork: 100.1663210QQ:20249255921 Thanks Meter: 437	Welcome to Octoplus/Octopus Box Samsung software version 2.0.2 ----------------------------------------------------------------------------------- To connect SCL24 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "*#0808#" number. 8. Select "DM+Modem+ADB". 9. Press Home button. 10. Restart phone. 11. Press "Read Info" in software. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-N910T Reading info... Mode: Normal Firmware compiled date: Mar 18 2015 Firmware compiled time: 19:00:00 Firmware released date: Apr 17 2015 Firmware released time: 14:11:17 SW Version: MPSS.DI.3.0.c5-00396-M9625TAARANSZM-2 Please, press "OK" button on the phone to allow USB debugging.. Detected phone model: SM-N910T Firmware compiled date: Tue Apr 21 11:52:54 KST 2015 PDA version: N910TUVU1COD6 CSC version: N910TTMB1COD6 SW version: N910TUVU1COD6 Phone IMEI: Unknown Phone SN: RF8G623PY3F Android version: 5.0.1 (LRX22C) Reading security backup, please wait... Backup saved as Security-SM-N910T-05-08-2015_13-15-03 file Unlocking phone... Phone will restart now. Please don't disconnect cable! Phone unlocking failed

08-05-2015, 09:42	#12 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please check your PM, we have sent You test Software version. Try to perform "Unlock" operation with test Software and post the result. If problem will remain - close the Software and upload latest .log and .logx files from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder and post here download link. We will check where might be the problem.

08-05-2015, 11:07	#13 (permalink)
sachinpatel No Life Poster Join Date: Apr 2012 Posts: 776 Member: 1749874 Status: Offline Sonork: 100.1663210QQ:20249255921 Thanks Meter: 437	Platform: Samsung Android Selected port: COM3 Selected model: SM-N910T Selected file: C:\Users\sachin\Downloads\Cert-SM-N910T_356095062611983_RF8F91MA29.cert Detected phone model: SM-N910T Firmware compiled date: Tue Apr 21 11:52:54 KST 2015 PDA version: N910TUVU1COD6 CSC version: N910TTMB1COD6 SW version: N910TUVU1COD6 Phone IMEI: Unknown Android version: 5.0.1 (LRX22C) Checking Root: Phone is Rooted. Checking Certificate file... Certificate file successfully checked Writing Certificate... Phone connected successfully Writing new phone IMEI... Still same prob also chanmge modem file but same err

08-05-2015, 11:45	#14 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Upload .log and .logx files of "Unlock" operation, from "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder and post here download link. We will check where might be the problem. If You want to perform "Write Cert" operation, do the next: 1. Make "Reset MSL". 2. Repeat "Write Cert" operation.

08-05-2015, 12:06	#15 (permalink)
sachinpatel No Life Poster Join Date: Apr 2012 Posts: 776 Member: 1749874 Status: Offline Sonork: 100.1663210QQ:20249255921 Thanks Meter: 437	Platform: Samsung Android Selected port: COM3 Selected model: SM-N910T Reading info... Mode: Normal Firmware compiled date: Mar 18 2015 Firmware compiled time: 19:00:00 Firmware released date: Apr 17 2015 Firmware released time: 14:11:17 SW Version: MPSS.DI.3.0.c5-00396-M9625TAARANSZM-2 Reseting MSL... Operation was failed! https://www.sendspace.com/file/5b063n