N910V Rebooting Itself - GSM-Forum

theharddrive · 06-23-2015, 22:56

I accidentally hit option 1 instead of 2 in my diag menu and now the phone turns on for about 15 seconds then reboots itself.

Ideas?

I downloaded and flashed using the firmware from Octoplus.

Phone started getting to Verizon screen then looping.

Booted into recovery and did factory reset. Now phone gets to Setup wizard, lets me choose language, and starts activating. After a bit screen goes black and won't come back on.

Have to soft reset.

Repaired EFS.

Phone now boots to desktop. IMEI and baseband unknown.

After between 1-2 minutes phone reboots.

Octopus box · 06-24-2015, 10:05

Hello.

What version of Firmware had the phone initially? With what firmware exactly You reflashed the phone?
Please post here full Software logs of performed operations.

theharddrive · 06-24-2015, 15:35

I'm brand new to using these boxes. I did not save the log from last night =/ Will be sure to do that from now on.

The phone was on 5.0.1 when I got it. The Octoplus support page provided 4.4.4.

.::EXTREME::. · 06-24-2015, 15:41

Your every operations will be recorded here with date in .txt format.......

Quote:

C:\Program Files\Octoplus Samsung\LOG

.::EXTREME::. · 06-24-2015, 15:42

Your every operations will be recorded here with date in .txt format.......

Quote:

C:\Program Files\Octoplus Samsung\LOG

theharddrive · 06-24-2015, 16:14

Thank you for that info

Platform: Samsung Android
INFO : 6/24/2015 12:18:01 AM > Selected port: COM33
INFO : 6/24/2015 12:18:01 AM > Selected model: SM-N910V
INFO : 6/24/2015 12:18:04 AM > Phone was not found on the selected port!
INFO : 6/24/2015 12:18:04 AM > Searching for USB diagnostic port...
INFO : 6/24/2015 12:18:04 AM > Connecting to phone on COM39
INFO : 6/24/2015 12:18:34 AM > Mode: Emergency
INFO : 6/24/2015 12:18:46 AM > Selected firmware file: N910VVRU1ANI1_N910VVZW1ANI1_VZW_Android_4.4.4.oct
WARN : 6/24/2015 12:18:50 AM > Please put the phone into Download Mode and connect USB cable.
WARN : 6/24/2015 12:18:50 AM > To put SM-N910V into Download Mode, You have to perform the following steps:
WARN : 6/24/2015 12:18:50 AM > 1. Reconnect the battery.
WARN : 6/24/2015 12:18:50 AM > 2. Press and hold "Volume-" + "Home" + "Power ON" keys.
WARN : 6/24/2015 12:18:50 AM > 3. When phone turns on, press "Volume+" key.
INFO : 6/24/2015 12:18:50 AM > Found phone on
INFO : 6/24/2015 12:18:50 AM > Firmware write started.
INFO : 6/24/2015 12:18:51 AM > Writing ABOOT section...
INFO : 6/24/2015 12:18:53 AM > ABOOT section has been written successfully.
INFO : 6/24/2015 12:18:53 AM > Writing SBL1 section...
INFO : 6/24/2015 12:18:55 AM > SBL1 section has been written successfully.
INFO : 6/24/2015 12:18:55 AM > Writing RPM section...
INFO : 6/24/2015 12:18:57 AM > RPM section has been written successfully.
INFO : 6/24/2015 12:18:57 AM > Writing TZ section...
INFO : 6/24/2015 12:18:59 AM > TZ section has been written successfully.
INFO : 6/24/2015 12:18:59 AM > Writing DBI section...
INFO : 6/24/2015 12:19:01 AM > DBI section has been written successfully.
INFO : 6/24/2015 12:19:01 AM > Writing APNHLOS section...
INFO : 6/24/2015 12:19:05 AM > APNHLOS section has been written successfully.
INFO : 6/24/2015 12:19:05 AM > Writing BOOT section...
INFO : 6/24/2015 12:19:08 AM > BOOT section has been written successfully.
INFO : 6/24/2015 12:19:08 AM > Writing RECOVERY section...
INFO : 6/24/2015 12:19:12 AM > RECOVERY section has been written successfully.
INFO : 6/24/2015 12:19:12 AM > Writing SYSTEM section...
INFO : 6/24/2015 12:23:27 AM > SYSTEM section has been written successfully.
INFO : 6/24/2015 12:23:27 AM > Writing CACHE section...
INFO : 6/24/2015 12:23:37 AM > CACHE section has been written successfully.
INFO : 6/24/2015 12:23:37 AM > Writing MODEM section...
INFO : 6/24/2015 12:23:44 AM > MODEM section has been written successfully.
INFO : 6/24/2015 12:23:44 AM > Firmware writing successfully completed.

Platform: Samsung Android
INFO : 6/23/2015 9:12:27 PM > Selected port: COM33
INFO : 6/23/2015 9:12:27 PM > Selected model: SM-N910V
INFO : 6/23/2015 9:12:31 PM > Phone was not found on the selected port!
INFO : 6/23/2015 9:12:31 PM > Searching for USB diagnostic port...
INFO : 6/23/2015 9:12:31 PM > Connecting to phone on COM34
INFO : 6/23/2015 9:13:01 PM > Mode: Emergency
INFO : 6/23/2015 9:14:19 PM > Selected firmware file: N910VVRU1ANI1_recovery_cache.oct
WARN : 6/23/2015 9:14:42 PM > Please put the phone into Download Mode and connect USB cable.
WARN : 6/23/2015 9:14:42 PM > To put SM-N910V into Download Mode, You have to perform the following steps:
WARN : 6/23/2015 9:14:42 PM > 1. Reconnect the battery.
WARN : 6/23/2015 9:14:42 PM > 2. Press and hold "Volume-" + "Home" + "Power ON" keys.
WARN : 6/23/2015 9:14:42 PM > 3. When phone turns on, press "Volume+" key.
INFO : 6/23/2015 9:14:42 PM > Found phone on
INFO : 6/23/2015 9:14:42 PM > Firmware write started.
INFO : 6/23/2015 9:14:42 PM > Writing RECOVERY section...
INFO : 6/23/2015 9:15:31 PM > RECOVERY section has been written successfully.
INFO : 6/23/2015 9:15:31 PM > Writing CACHE section...
INFO : 6/23/2015 9:22:28 PM > Writing firmware Canceled
WARN : 6/23/2015 9:24:24 PM > Please put the phone into Download Mode and connect USB cable.
WARN : 6/23/2015 9:24:24 PM > To put SM-N910V into Download Mode, You have to perform the following steps:
WARN : 6/23/2015 9:24:24 PM > 1. Reconnect the battery.
WARN : 6/23/2015 9:24:24 PM > 2. Press and hold "Volume-" + "Home" + "Power ON" keys.
WARN : 6/23/2015 9:24:24 PM > 3. When phone turns on, press "Volume+" key.
INFO : 6/23/2015 9:24:24 PM > Found phone on
INFO : 6/23/2015 9:24:24 PM > Firmware write started.
INFO : 6/23/2015 9:24:24 PM > Writing RECOVERY section...
INFO : 6/23/2015 9:24:27 PM > RECOVERY section has been written successfully.
INFO : 6/23/2015 9:24:27 PM > Writing CACHE section...
INFO : 6/23/2015 9:24:37 PM > CACHE section has been written successfully.
INFO : 6/23/2015 9:24:37 PM > Firmware writing successfully completed.
WARN : 6/23/2015 9:26:50 PM > Please put the phone into Download Mode and connect USB cable.
WARN : 6/23/2015 9:26:50 PM > To put SM-N910V into Download Mode, You have to perform the following steps:
WARN : 6/23/2015 9:26:50 PM > 1. Reconnect the battery.
WARN : 6/23/2015 9:26:50 PM > 2. Press and hold "Volume-" + "Home" + "Power ON" keys.
WARN : 6/23/2015 9:26:50 PM > 3. When phone turns on, press "Volume+" key.
INFO : 6/23/2015 9:26:50 PM > Found phone on
INFO : 6/23/2015 9:26:50 PM > Firmware write started.
INFO : 6/23/2015 9:26:51 PM > Writing RECOVERY section...
INFO : 6/23/2015 9:26:54 PM > RECOVERY section has been written successfully.
INFO : 6/23/2015 9:26:54 PM > Writing CACHE section...
INFO : 6/23/2015 9:27:04 PM > CACHE section has been written successfully.
INFO : 6/23/2015 9:27:04 PM > Firmware writing successfully completed.

Platform: Samsung Android
INFO : 6/23/2015 4:57:59 PM > Selected port: COM39
INFO : 6/23/2015 4:57:59 PM > Selected model: SM-N910V
WARN : 6/23/2015 4:57:59 PM > To put SM-N910V into Download Mode, You have to perform the following steps:
WARN : 6/23/2015 4:57:59 PM > 1. Reconnect the battery.
WARN : 6/23/2015 4:57:59 PM > 2. Press and hold "Volume-" + "Home" + "Power ON" keys.
WARN : 6/23/2015 4:57:59 PM > 3. When phone turns on, press "Volume+" key.
INFO : 6/23/2015 4:58:32 PM > Searching for a phone. Please wait...
INFO : 6/23/2015 4:58:32 PM > Phone found.
INFO : 6/23/2015 4:58:32 PM > Repairing EFS...
INFO : 6/23/2015 4:58:38 PM > EFS Repair successfully

Platform: Samsung Android
INFO : 6/23/2015 4:57:03 PM > Selected port: COM39
INFO : 6/23/2015 4:57:03 PM > Selected model: SM-N910V
INFO : 6/23/2015 4:57:33 PM > Mode: Emergency
ERROR : 6/23/2015 4:57:33 PM > NVM can’t be repaired for SM-N910V phone in emergency mode

theharddrive · 06-24-2015, 18:00

*#9090# is now blank

Octopus box · 06-24-2015, 18:38

Most likely this problem is caused by downgrading phone's firmware from 5.0.1 to 4.4.4. Try to reflash the phone with 5.0.1 firmware, which is now available in the Support Area.

theharddrive · 06-24-2015, 19:01

I found a 5.0.1 stock rom and flashed it using Odin, but the phone went back to loading to the Verizon screen then rebooting itself.

Going to try now to use the Octo provided firmware.

theharddrive · 06-24-2015, 19:47

Flash firmware.

Unit now boots up and says "Android is upgrading..." Gets to app 3 or 4 then freezes and reboots.

Selected firmware file: N910VVRU1BOAF_N910VVZW1BOAF_N910VVRU1BOAF_HOME.oct
Please put the phone into Download Mode and connect USB cable.
To put SM-N910V into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Firmware write started.
Writing ABOOT section...
ABOOT section has been written successfully.
Writing SBL1 section...
SBL1 section has been written successfully.
Writing RPM section...
RPM section has been written successfully.
Writing TZ section...
TZ section has been written successfully.
Writing DBI section...
DBI section has been written successfully.
Writing APNHLOS section...
APNHLOS section has been written successfully.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing MODEM section...
MODEM section has been written successfully.
Firmware writing successfully completed.

Octopus box · 06-25-2015, 08:49

Fully charge phone's battery and to make Factory Reset and Wipe cache partition from Recovery Mode.

theharddrive · 06-25-2015, 16:01

Done. Boots to Verizon screen then reboots itself in a permanent loop.

ellivxonk · 06-25-2015, 16:06

i hace they same problem

theharddrive · 06-25-2015, 16:33

This all started when I hit option 1 rather than 2 in the diagnostic config screen. Does anyone know what option 1 is? May help figure out a solution to this.

BubluMian · 06-26-2015, 15:35

Quote:

Originally Posted by theharddrive

This all started when I hit option 1 rather than 2 in the diagnostic config screen. Does anyone know what option 1 is? May help figure out a solution to this.

Try this.. http://forum.gsmhosting.com/vbb/f684...-step-1961415/

06-23-2015, 22:56	#1 (permalink)
theharddrive Freak Poster Join Date: Jun 2015 Location: Texas Posts: 148 Member: 2407948 Status: Offline Thanks Meter: 23	I accidentally hit option 1 instead of 2 in my diag menu and now the phone turns on for about 15 seconds then reboots itself. Ideas? I downloaded and flashed using the firmware from Octoplus. Phone started getting to Verizon screen then looping. Booted into recovery and did factory reset. Now phone gets to Setup wizard, lets me choose language, and starts activating. After a bit screen goes black and won't come back on. Have to soft reset. Repaired EFS. Phone now boots to desktop. IMEI and baseband unknown. After between 1-2 minutes phone reboots. Last edited by Octopus box; 06-24-2015 at 10:02.

06-24-2015, 10:05	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,922 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,421	Hello. What version of Firmware had the phone initially? With what firmware exactly You reflashed the phone? Please post here full Software logs of performed operations. Last edited by Octopus box; 06-24-2015 at 17:16.

06-25-2015, 08:49	#11 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,922 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,421	Fully charge phone's battery and to make Factory Reset and Wipe cache partition from Recovery Mode. Last edited by Octopus box; 06-25-2015 at 17:00.

06-24-2015, 15:35	#3 (permalink)
theharddrive Freak Poster Join Date: Jun 2015 Location: Texas Posts: 148 Member: 2407948 Status: Offline Thanks Meter: 23	I'm brand new to using these boxes. I did not save the log from last night =/ Will be sure to do that from now on. The phone was on 5.0.1 when I got it. The Octoplus support page provided 4.4.4.

06-24-2015, 18:00	#7 (permalink)
theharddrive Freak Poster Join Date: Jun 2015 Location: Texas Posts: 148 Member: 2407948 Status: Offline Thanks Meter: 23	*#9090# is now blank

06-24-2015, 18:38	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,922 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,421	Most likely this problem is caused by downgrading phone's firmware from 5.0.1 to 4.4.4. Try to reflash the phone with 5.0.1 firmware, which is now available in the Support Area.

06-24-2015, 19:01	#9 (permalink)
theharddrive Freak Poster Join Date: Jun 2015 Location: Texas Posts: 148 Member: 2407948 Status: Offline Thanks Meter: 23	I found a 5.0.1 stock rom and flashed it using Odin, but the phone went back to loading to the Verizon screen then rebooting itself. Going to try now to use the Octo provided firmware.

06-24-2015, 19:47	#10 (permalink)
theharddrive Freak Poster Join Date: Jun 2015 Location: Texas Posts: 148 Member: 2407948 Status: Offline Thanks Meter: 23	Flash firmware. Unit now boots up and says "Android is upgrading..." Gets to app 3 or 4 then freezes and reboots. Selected firmware file: N910VVRU1BOAF_N910VVZW1BOAF_N910VVRU1BOAF_HOME.oct Please put the phone into Download Mode and connect USB cable. To put SM-N910V into Download Mode, You have to perform the following steps: 1. Reconnect the battery. 2. Press and hold "Volume-" + "Home" + "Power ON" keys. 3. When phone turns on, press "Volume+" key. Found phone on Firmware write started. Writing ABOOT section... ABOOT section has been written successfully. Writing SBL1 section... SBL1 section has been written successfully. Writing RPM section... RPM section has been written successfully. Writing TZ section... TZ section has been written successfully. Writing DBI section... DBI section has been written successfully. Writing APNHLOS section... APNHLOS section has been written successfully. Writing BOOT section... BOOT section has been written successfully. Writing RECOVERY section... RECOVERY section has been written successfully. Writing SYSTEM section... SYSTEM section has been written successfully. Writing CACHE section... CACHE section has been written successfully. Writing MODEM section... MODEM section has been written successfully. Firmware writing successfully completed.

06-25-2015, 16:01	#12 (permalink)
theharddrive Freak Poster Join Date: Jun 2015 Location: Texas Posts: 148 Member: 2407948 Status: Offline Thanks Meter: 23	Done. Boots to Verizon screen then reboots itself in a permanent loop.

06-25-2015, 16:06	#13 (permalink)
ellivxonk Junior Member Join Date: Jun 2015 Posts: 3 Member: 2416237 Status: Offline Thanks Meter: 0	i hace they same problem

06-25-2015, 16:33	#14 (permalink)
theharddrive Freak Poster Join Date: Jun 2015 Location: Texas Posts: 148 Member: 2407948 Status: Offline Thanks Meter: 23	This all started when I hit option 1 rather than 2 in the diagnostic config screen. Does anyone know what option 1 is? May help figure out a solution to this.