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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 08-06-2015, 06:29   #1 (permalink)
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Smile need help asap, N900T 4.4.2 cannot unlock on octopus box [Solved]


Please team octopus box, I need help on this N900T android version 4.4.2, I been trying to unlock this since 3 days now. every time I connect and press " Read Info " it will detect and put me to Android / EFS manager menu. and it will detect the N900T

But when I go to " Main " menu to press the UNLOCK BOTTON, it won't let read the phone anymore! meaning it doesnt detect by octopus box anymore at all from "MAIN " menu ( where the unlock button is ) like I said when I go back to " ANDROID / EFS MANAGER" menu the N900T 4.4.2 detected by octopus box.

here is the logs:

----------------------------------------------------

Platform: Samsung Android
Selected port: COM50
Selected model: SM-N900T
Reading info, please wait...
Detected phone model: SM-N900T
Firmware compiled date: Wed Nov 12 19:39:39 KST 2014
PDA version: N900TUVUENK3
CSC version: N900TTMBENK3
SW version: N900TUVUENK3
Phone IMEI: 357507050001083
Phone SN: RV1D956TFKR
Android version: 4.4.2 (KOT49H)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM50
Selected model: SM-N900T
Reading info...
Phone was not found on the selected port!
Phone unlocking failed

P.S the debug mode is on and I tried the CP to turn on but the ocotpus box wont detect the N900T once is on CP log MOde on.

Need your BIG help team octopus box. thank you

Last edited by Octopus box; 08-06-2015 at 10:47.
 
Old 08-06-2015, 08:56   #2 (permalink)
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Hello.

Please do the next:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3. Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Restart phone.
11. Connect the phone directly to PC.
12. Press "Read Info" on "Main" tab of the Software.

When phone's info will be read fully and correctly, repeat "Unlock" operation.
 
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Old 08-06-2015, 10:39   #3 (permalink)
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Unlocked DONE! thank you octopus box team for awesome support!

P.S posted from success story now
 
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