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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 01-23-2014, 01:10   #1 (permalink)
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need help fixing imei on SGH-I747M 4.3


I need to repair imei on SGH-I747M with 4.3 firmware.

This is the log I get

Platform: Samsung Android
Selected port: COM34
Selected model: SGH-I747
Mode: Normal
Phone model: SGH-I747
Firmware compiled date: Nov 13 2013
Firmware compiled time: 00:00:00
Firmware released date: Nov 19 2013
Firmware released time: 20:17:24
SW version: M8960A-AAAANAZM-1.0.443100
Old IMEI: 353323-05--------7
New IMEI: 353323-05---------6
Write IMEI failed

(I deleted part of the imei numbers)


Any idea what to do next?

The phone's connected via UART cable.
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Old 01-23-2014, 07:56   #2 (permalink)
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Hello.
Please, read Security, EFS and MVM backups from your device ("Read Security", "Read EFS" and "Read NVM" buttons in Software), upload them somewhere and post here links, we will research and try to prepare test Software version for You, what support this new security type.
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Old 01-24-2014, 03:39   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.
Please, read Security, EFS and MVM backups from your device ("Read Security", "Read EFS" and "Read NVM" buttons in Software), upload them somewhere and post here links, we will research and try to prepare test Software version for You, what support this new security type.
Here's the link for the EFS NVM Security file compressed into a zip file.

I747M_4.3_NVM_EFS_Security

Any idea how long will it take to complete the new software?
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Old 01-24-2014, 07:56   #4 (permalink)
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We will research the problem and try to prepare test Software version for You. We can't say You exactly, when the solution will be ready. As soon as we have the solution, we will contact You for test.
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Old 01-28-2014, 15:21   #5 (permalink)
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If You still have your SGH-I747 with 4.3 Android firmware, please write us here, we will send You test Software version to make "Repair IMEI".
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Old 01-29-2014, 03:50   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
If You still have your SGH-I747 with 4.3 Android firmware, please write us here, we will send You test Software version to make "Repair IMEI".


Yes, I still have I747M with 4.3, but I can't read info anymore. It used to connect through UART, but not anymore. It says 'connection failed' This is really really frustrating.
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Old 01-29-2014, 04:55   #7 (permalink)
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Originally Posted by Octopus box View Post
If You still have your SGH-I747 with 4.3 Android firmware, please write us here, we will send You test Software version to make "Repair IMEI".
I can't connect UART anymore. Is this a problem with cable? box? or driver? Do you have any idea?
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Old 01-29-2014, 07:52   #8 (permalink)
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We have sent You test Software version to your PM. Please try to perform "Repair IMEI" operation with this Software version and post here the result.
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Old 02-12-2014, 03:57   #9 (permalink)
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Quote:
Originally Posted by Octopus box View Post
We have sent You test Software version to your PM. Please try to perform "Repair IMEI" operation with this Software version and post here the result.
\
i have too i747m i cant write new imei

Plataforma: Samsung Android
Puerto seleccionado: COM193
Modelo seleccionado: SGH-I747
Modo: Normal
Modelo del teléfono: SGH-I747
Fecha de creación del firmware: Nov 13 2013
Tiempo de compilación del firmware: 00:00:00
Fecha de salida del firmware: Nov 19 2013
Tiempo de salida del firmware: 20:17:24
Versión del SW: M8960A-AAAANAZM-1.0.443100
IMEI antiguo: 353323-05-015266-8
IMEI nuevo: 353323-05-666898-0
Realizando el backup de NVM
¡La lectura de NVM está terminada!
Proper android device not found. Make shure that "USB debug" option on the device is turned on.
Write IMEI failed

please helpme

im using 1.4.8 version
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Old 02-12-2014, 08:04   #10 (permalink)
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Hello.
Quote:
Proper android device not found. Make shure that "USB debug" option on the device is turned on.
Please turn on ""USB Debugging" Mode and repeat the operation again. Don't forget to install the latest Software version (Octopus Box Downloads - Software, Drivers, Manual) and root the device (write "Root_SGH-I747_4.3.oct", if your device has firmware with Android 4.3) before to perform "Repair IMEI" operation.
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