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12-13-2016, 14:58 | #2 (permalink) |
Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,848
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413 | Hello. What IMEI has the phone at the moment? Please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link. We will check what causes the problem. *.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder. |
12-14-2016, 05:52 | #3 (permalink) |
Product Supporter Join Date: Jun 2014 Location: India
Posts: 5,063
Member: 2211790 Status: Offline Thanks Meter: 5,118 | Q.What IMEI has the phone at the moment? A. Now Phone have original IMEI. Please upload *.log and *.logx files of performed operations to any file-sharing service and post here download link. We will check what causes the problem. *.log and *.logx files can be found in "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG" folder. Here is log,logx file with all of backups https://drive.google.com/file/d/0BxR...ew?usp=sharing |
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