Need help SM-G531H FAP LOCK: ON

[students]

Need help SM-G531H FAP LOCK: ON

Need help SM-G531H FAP LOCK: ON
Welcome to Octoplus/Octopus Box Samsung software version 2.1.7
-----------------------------------------------------------------------------------
To connect SM-G531H phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G531H
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G531H
To put SM-G531H into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..not supported

Thank All

[Octopus box]

Hello.

Please install latest Software version and repeat "Reset FRP/Reactivation/EE" operation.
Post here result and full Software log of the operation.