not detect any of model - GSM-Forum

.:D:. · 01-10-2017, 08:24

hello i have g925f ,need ot unlock but it not reading info

see this

Log file "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG\10-01-2017_23-49-03.log" created (1/10/2017 11:49:06 PM).
INFO : 1/10/2017 11:49:14 PM > Set up system language English (file: English.ini)
INFO : 1/10/2017 11:49:14 PM > Welcome to Octoplus/Octopus Box Samsung software version 2.4.7
INFO : 1/10/2017 11:53:28 PM > -----------------------------------------------------------------------------------
INFO : 1/10/2017 11:53:29 PM > Platform: Samsung Android
INFO : 1/10/2017 11:53:29 PM > Selected port: COM5
INFO : 1/10/2017 11:53:29 PM > Selected model: SM-G925F
INFO : 1/10/2017 11:53:32 PM > Operation was canceled
WARN : 1/10/2017 11:53:32 PM > Reading security was canceled.
INFO : 1/10/2017 11:53:36 PM > Performed by 2.4.7 Software version.
INFO : 1/10/2017 11:54:38 PM > -----------------------------------------------------------------------------------
INFO : 1/10/2017 11:54:39 PM > Platform: Samsung Android
INFO : 1/10/2017 11:54:39 PM > Selected port: COM5
INFO : 1/10/2017 11:54:40 PM > Selected model: SM-G925F
INFO : 1/10/2017 11:54:40 PM > Reading info, please wait...
ERROR : 1/10/2017 11:54:40 PM > Proper android device not found. Make shure that "USB debug" option on the device is turned on.
INFO : 1/10/2017 11:54:40 PM > Performed by 2.4.7 Software version.
INFO : 1/10/2017 11:55:37 PM > -----------------------------------------------------------------------------------
INFO : 1/10/2017 11:55:38 PM > Platform: Samsung Android
INFO : 1/10/2017 11:55:38 PM > Selected port: COM5
INFO : 1/10/2017 11:55:38 PM > Selected model: SM-G925F
INFO : 1/10/2017 11:55:38 PM > Reading info, please wait...
ERROR : 1/10/2017 11:55:38 PM > Proper android device not found. Make shure that "USB debug" option on the device is turned on.
INFO : 1/10/2017 11:55:38 PM > Performed by 2.4.7 Software version.
INFO : 1/10/2017 11:55:58 PM > -----------------------------------------------------------------------------------
INFO : 1/10/2017 11:55:59 PM > Platform: Samsung Android
INFO : 1/10/2017 11:55:59 PM > Selected port: COM5
INFO : 1/10/2017 11:55:59 PM > Selected model: SM-G925F
INFO : 1/10/2017 11:56:00 PM > Reading info, please wait...
ERROR : 1/10/2017 11:56:00 PM > Proper android device not found. Make shure that "USB debug" option on the device is turned on.
INFO : 1/10/2017 11:56:00 PM > Performed by 2.4.7 Software version.
INFO : 1/10/2017 11:56:23 PM > -----------------------------------------------------------------------------------
INFO : 1/10/2017 11:56:24 PM > Platform: Samsung Android
INFO : 1/10/2017 11:56:24 PM > Selected port: COM5
INFO : 1/10/2017 11:56:24 PM > Selected model: SM-G925F
INFO : 1/10/2017 11:56:24 PM > Reading info, please wait...
ERROR : 1/10/2017 11:56:24 PM > Proper android device not found. Make shure that "USB debug" option on the device is turned on.
INFO : 1/10/2017 11:56:24 PM > Performed by 2.4.7 Software version.
Log file "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG\10-01-2017_23-49-03.log" closed (1/10/2017 11:57:51 PM).

i have installed samsung drivers already

.:D:. · 01-10-2017, 08:56

Platform: Samsung Android
Selected port: COM5
Selected model: GT-I9305
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM3
Mode: Emergency
Phone connection failed
No diagnostic ports found!
Connecting to phone on COM5
Phone connection failed
Performed by 2.4.7 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SM-G925F
Reading info, please wait...
Proper android device not found. Make shure that "USB debug" option on the device is turned on.
Performed by 2.4.7 Software version.

Octopus box · 01-10-2017, 09:15

Hello.

To connect SM-G925F phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Connect the phone directly to PC.

After connection to PC You need to press "Allow" in pop-up message on phone screen, to allow access to device data.

To connect GT-I9305 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Developer options.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "USB" radio button to "MODEM" value.
8. Go to "Qualcomm USB Settings".
9. Select "RNDIS+DM+MODEM".
10. Enter "*#9090#" number.
11. Select DM/DUM over HS-USB.
12. Press Home button.
13. Go to dial window.
14. Press "Read Info" in software.

.:D:. · 01-10-2017, 09:31

yes i already done this all steps,

i already facing this problem and just for that i reinstall all win again

but now i need solution dear

kindly fix that its urgent

Octopus box · 01-10-2017, 09:47

Try to re-install Samsung USB drivers. Try to use different USB ports of PC motherboard for connection. Try to use another USB cable.
Also, close all third party Software on your PC (Android managers, Samsung KIES, modem dashboards, etc.).

.:D:. · 01-11-2017, 08:35

i do already all steps, but not done,

even not connect LG

.:D:. · 01-11-2017, 09:24

Platform: LG Qualcomm
Selected port: COM20
Selected model: F310L
Searching Diagnostic Ports...OK
Reading info...
Could not detect mode!
Performed by 2.5.6 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM20
Selected model: F310L
Searching Diagnostic Ports...OK
Reading info...
Could not detect mode!
Performed by 2.5.6 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM20
Selected model: F310L
Searching Diagnostic Ports...OK
Reading info...

Octopus box · 01-11-2017, 09:42

Try to connect the phones on another, clean (with only necessary drivers and Software installed) PC. This is not Software related problem.

01-10-2017, 08:56	#2 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	Platform: Samsung Android Selected port: COM5 Selected model: GT-I9305 Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM3 Mode: Emergency Phone connection failed No diagnostic ports found! Connecting to phone on COM5 Phone connection failed Performed by 2.4.7 Software version. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM4 Selected model: SM-G925F Reading info, please wait... Proper android device not found. Make shure that "USB debug" option on the device is turned on. Performed by 2.4.7 Software version.

01-10-2017, 09:15	#3 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. To connect SM-G925F phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Connect the phone directly to PC. After connection to PC You need to press "Allow" in pop-up message on phone screen, to allow access to device data. To connect GT-I9305 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Developer options. 3. Turn on "USB Debugging" option. 4. When message is appear press "Yes". 5. Go to dial window. 6. Enter "#7284#" number. 7. Set "USB" radio button to "MODEM" value. 8. Go to "Qualcomm USB Settings". 9. Select "RNDIS+DM+MODEM". 10. Enter "#9090#" number. 11. Select DM/DUM over HS-USB. 12. Press Home button. 13. Go to dial window. 14. Press "Read Info" in software.

01-10-2017, 09:31	#4 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	yes i already done this all steps, i already facing this problem and just for that i reinstall all win again but now i need solution dear kindly fix that its urgent

01-10-2017, 09:47	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Try to re-install Samsung USB drivers. Try to use different USB ports of PC motherboard for connection. Try to use another USB cable. Also, close all third party Software on your PC (Android managers, Samsung KIES, modem dashboards, etc.).

01-11-2017, 08:35	#6 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	i do already all steps, but not done, even not connect LG

01-11-2017, 09:24	#7 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	Platform: LG Qualcomm Selected port: COM20 Selected model: F310L Searching Diagnostic Ports...OK Reading info... Could not detect mode! Performed by 2.5.6 Software version. -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM20 Selected model: F310L Searching Diagnostic Ports...OK Reading info... Could not detect mode! Performed by 2.5.6 Software version. -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM20 Selected model: F310L Searching Diagnostic Ports...OK Reading info...

01-11-2017, 09:42	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Try to connect the phones on another, clean (with only necessary drivers and Software installed) PC. This is not Software related problem.