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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 01-15-2020, 00:16   #1 (permalink)
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Note 10 sm-n970u from sprint unlocking failed [Answered]


Platform: Samsung Android
Selected port: COM14
Selected model: SM-N970U
Operation: Unlock
Searching for a phone. Please wait...
Detected phone model: SM-N970U
Firmware compiled date: Sat Oct 26 16:08:49 KST 2019
PDA version: N970USQS2ASJ8
CSC version: N970UOYN2ASJ8
SW version: N970USQS2ASJ8
Build number: 14214819
Phone SN: R58M80WD4AJ
Android version: 9 (PPR1.180610.011)
Sales code: SPR
Country: USA
HW platform: msmnile
HW Chip: unknown
HW Modem: SM8150
Security patch level: 2019-11-01
Warranty Void: 0
SIM 1 status: absent
Codename: d1qsq
Connecting to modem port...
Found phone on COM12
Reading IMEI...OK
Only U1 firmwares are supported
Phone unlocking failed
Performed by 2.8.6.4 Software version.
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Old 01-15-2020, 07:46   #2 (permalink)
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Hello.

Unfortunately, U2 firmware currently is not supported.

Quote:
Only U1 firmwares are supported
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Old 01-16-2020, 19:55   #3 (permalink)
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Can I Convert U2 firmware to U1 firmware?
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Old 01-17-2020, 09:11   #4 (permalink)
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Quote:
Originally Posted by celltechouse View Post
Can I Convert U2 firmware to U1 firmware?
Unfortunately, it's not possible
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