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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 01-29-2016, 18:23   #1 (permalink)
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Note 2 N7100 syuck


I have one note 2 N7100 stuck on boot screen.
When I try to write firmware it fails.
Here is log,
Welcome to Octoplus/Octopus Box Samsung software version 2.1.9
-----------------------------------------------------------------------------------
To connect GT-I9100 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "USB" radio button to "PDA" value.
8. Press Home button.
9. Go to dial window.
10. Enter "*#9090#" number.
11. Set "Diag config" to "USB" value.
12. Restart phone.
13. Press "Read Info" in software.
-----------------------------------------------------------------------------------
To connect GT-N7100 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Developer options.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Connect usb cable to phone.
6. Go to dial window.
7. Enter *#9090# number.
8. Set speed to 115200.
9. Go to dial window.
10. Enter "*#7284#" number.
11. Set "UART" radio button to "MODEM" value.
12. Set "USB" radio button to "PDA" value
13. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM37
Selected model: GT-N7100
Port is busy
Searching for a phone. Please wait...
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM24
Phone connection failed
No diagnostic ports found!
Connecting to phone on COM39
Phone connection failed
Selected firmware file: AP_N7100XXUEM16_CP_N7100XXEM16
_CSC_N7100XAEM16.oct
Please put the phone into Download Mode and connect USB cable.
To put GT-N7100 into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Firmware write started.
Writing BOOT section...
BOOT section has been written successfully.
Writing Firmware Failed
How to solve it?
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Old 01-29-2016, 18:59   #2 (permalink)
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Hello.

Please try to reflash the phone with "n7100xxufnd3_n7100oddfnd2_inu_india_android_4.4.2 " firmware from the Support Area and post here the result.
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