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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 03-12-2016, 16:42   #1 (permalink)
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Smile Note 5 N920C FRP lock problem [Solved]


Welcome to Octoplus/Octopus Box Samsung software version 2.2.2
-----------------------------------------------------------------------------------
To connect SM-N920C phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N920C
To put SM-N920C into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..success
Performed by 2.2.2 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM5
Selected model: SM-N920C
To put SM-N920C into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..success
Performed by 2.2.2 software version


mobile wont restart and frp still on !!

Last edited by Octopus box; 03-14-2016 at 11:53.
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Old 03-12-2016, 16:48   #2 (permalink)
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Hello.

Problem with reset of FRP lock can occur if phone has latest firmware. Samsung disabled ability to remove FRP lock in latest firmwares.

Try to write "SBOOT_N920C_OJ5" SBoot file from the Support Area, then repeat "Reset FRP/Reactivation/EE" operation. Post here the result.
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Old 03-12-2016, 17:32   #3 (permalink)
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Welcome to Octoplus/Octopus Box Samsung software version 2.2.2
-----------------------------------------------------------------------------------
To connect SM-N920C phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
To connect SM-N920C phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
Selected firmware file: SBOOT_N920C_OJ5.oct
Please put the phone into Download Mode and connect USB cable.
To put SM-N920C into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Firmware write started.
Writing BOOTLOADER section...
BOOTLOADER section has been written successfully.
Firmware writing successfully completed.
Performed by 2.2.2 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM11
Selected model: SM-N920C
To put SM-N920C into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..success
Reset operation completed!
Performed by 2.2.2 software version

done but mobile stuck at boot logo now i am downloading latest flash files to flash it lets see what happens but i confirm frp is now off
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Old 03-12-2016, 19:35   #4 (permalink)
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after flashing with latest firmware N920CXXU2BPBA note 5 working like charm and there was no frp thanks for help octopus team
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Old 03-14-2016, 10:14   #5 (permalink)
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Thanx you solution 100/100 working in android v6.0.1
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Old 04-24-2016, 15:24   #6 (permalink)
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Please put the phone into Download Mode and connect USB cable.
To put SM-N920C into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Firmware write started.
Writing BOOTLOADER section...
BOOTLOADER section has been written successfully.
Firmware writing successfully completed.
Performed by 2.2.4 software version
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM16
Selected model: SM-N920C
To put SM-N920C into Download Mode, You have to perform the following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..success
Reset operation completed!
Performed by 2.2.4 software version
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Old 02-12-2018, 10:44   #7 (permalink)
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Hi Dear

I down grad the firm ware from 7.0 to 6.0.1, but it stuck after boot and give me error to Firmware failed
Now my Note 5 model N920C is stuck on screen "An error has occurred while updating the device software"

Please suggest solution

Thanks

Sajjad Memon
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Old 02-12-2018, 10:51   #8 (permalink)
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Quote:
Originally Posted by sajidmamoon View Post
Hi Dear

I down grad the firm ware from 7.0 to 6.0.1, but it stuck after boot and give me error to Firmware failed
Now my Note 5 model N920C is stuck on screen "An error has occurred while updating the device software"

Please suggest solution

Thanks

Sajjad Memon

upgrade to lateset frimware
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