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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 05-15-2019, 14:06   #1 (permalink)
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J260m unlock problem [Answered]


I have donde read codes and got codes by server but phones doesnt accepts.
Enter sim network puk:
Bienvenido en Octoplus Box Samsung software versión 2.7.9
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM1
Modelo seleccionado: SM-J260M
Operation: Read Codes - Server
Modelo del teléfono detectado: SM-J260M
Fecha de creación del firmware: Tue Oct 30 03:56:31 KST 2018
PDA version: J260MUBS2ARJ8
CSC version: J260MOWM2ARK1
Versión del SW: J260MUBS2ARJ3
Phone SN: R28KB32M2HJ
Android version: 8.1.0 (M1AJB)
Sales code: CGU
Country: Guatemala
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2018-11-01
Warranty Void: 0
SIM 1 status: absent
Codename: j2corelteub
-----------------------------------------------------------------------------------
Connecting to server ..
Username: sonkarxxxx
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 102 credits.
-----------------------------------------------------------------------------------
Checking operation...OK
Initializing...OK
Please keep phone's screen active!
Initializing exploit...OK
Initializing...OK
"Read Codes" operation will take 100 credits. Continue?
Leyendo los códigos de liberación del teléfono. Esto puede llevarle un
cierto tiempo, por favor, espere…
FREEZE: 09787083
NET LOCK: 65343649
SUB LOCK: 00000000
SP LOCK: 00000000
CP LOCK: 00000000
SIM LOCK: 00000000
Performed by 2.7.9.4 Software version.
Freeze code should work?
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Old 05-15-2019, 14:53   #2 (permalink)
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Hello.

First of all please download and install the latest Software version after repeat Read Codes operation again.
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Old 05-15-2019, 16:36   #3 (permalink)
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Hi i get that dont have credits.
Please check
Bienvenido en Octoplus Box Samsung software versión 2.8.0
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM1
Modelo seleccionado: SM-J260M
Operation: Read Codes - Server
Modelo del teléfono detectado: SM-J260M
Fecha de creación del firmware: Tue Oct 30 03:56:31 KST 2018
PDA version: J260MUBS2ARJ8
CSC version: J260MOWM2ARK1
Versión del SW: J260MUBS2ARJ3
Phone SN: R28KB32M2HJ
Android version: 8.1.0 (M1AJB)
Sales code: CGU
Country: Guatemala
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2018-11-01
Warranty Void: 0
SIM 1 status: network locked
Codename: j2corelteub
-----------------------------------------------------------------------------------
Connecting to server ..
Username: sonkar1981
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 2 credits.
-----------------------------------------------------------------------------------
Checking operation...OK
Initializing...OK
Please keep phone's screen active!
Initializing exploit...OK
Initializing...OK
Too low balance to provide the security operation!
Your balance: 2 credits. Need: 100 credits.
La lectura de códigos ha sido fallada
Performed by 2.8.0 Software version.
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Old 05-16-2019, 08:27   #4 (permalink)
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Please, try to again we added You credits
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Old 05-16-2019, 10:52   #5 (permalink)
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Not unlocking,same problem as beggining.
Bienvenido en Octoplus Box Samsung software versión 2.8.0.1
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM1
Modelo seleccionado: SM-J260M
Operation: Read Codes - Server
Modelo del teléfono detectado: SM-J260M
Fecha de creación del firmware: Tue Oct 30 03:56:31 KST 2018
PDA version: J260MUBS2ARJ8
CSC version: J260MOWM2ARK1
Versión del SW: J260MUBS2ARJ3
Phone SN: R28KB32M2HJ
Android version: 8.1.0 (M1AJB)
Sales code: CGU
Country: Guatemala
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2018-11-01
Warranty Void: 0
SIM 1 status: absent
Codename: j2corelteub
-----------------------------------------------------------------------------------
Connecting to server ..
Username: sonkar1981
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 102 credits.
-----------------------------------------------------------------------------------
Checking operation...OK
Initializing...OK
Please keep phone's screen active!
Initializing exploit...OK
Initializing...OK
"Read Codes" operation will take 100 credits. Continue?
Leyendo los códigos de liberación del teléfono. Esto puede llevarle un
cierto tiempo, por favor, espere…
FREEZE: 09787083
NET LOCK: 65343649
SUB LOCK: 00000000
SP LOCK: 00000000
CP LOCK: 00000000
SIM LOCK: 00000000
Performed by 2.8.0.1 Software version.
Phone is from Tigo and doesnt accept any of the codes.
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Old 05-16-2019, 10:54   #6 (permalink)
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I get this message in phone.
Sim network pin blocked
Enter sim network puk.
Freeze code should be the solution,and after network code,no?
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Old 05-16-2019, 12:42   #7 (permalink)
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Please check your PM!
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Old 05-18-2019, 18:16   #8 (permalink)
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Quote:
Originally Posted by sonkar View Post
Not unlocking,same problem as beggining.
Bienvenido en Octoplus Box Samsung software versión 2.8.0.1
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM1
Modelo seleccionado: SM-J260M
Operation: Read Codes - Server
Modelo del teléfono detectado: SM-J260M
Fecha de creación del firmware: Tue Oct 30 03:56:31 KST 2018
PDA version: J260MUBS2ARJ8
CSC version: J260MOWM2ARK1
Versión del SW: J260MUBS2ARJ3
Phone SN: R28KB32M2HJ
Android version: 8.1.0 (M1AJB)
Sales code: CGU
Country: Guatemala
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2018-11-01
Warranty Void: 0
SIM 1 status: absent
Codename: j2corelteub
-----------------------------------------------------------------------------------
Connecting to server ..
Username: sonkar1981
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 102 credits.
-----------------------------------------------------------------------------------
Checking operation...OK
Initializing...OK
Please keep phone's screen active!
Initializing exploit...OK
Initializing...OK
"Read Codes" operation will take 100 credits. Continue?
Leyendo los códigos de liberación del teléfono. Esto puede llevarle un
cierto tiempo, por favor, espere…
FREEZE: 09787083
NET LOCK: 65343649
SUB LOCK: 00000000
SP LOCK: 00000000
CP LOCK: 00000000
SIM LOCK: 00000000
Performed by 2.8.0.1 Software version.
Phone is from Tigo and doesnt accept any of the codes.

How can I get 2.8.0.1? I am only seeing 2.8.0 on the server.



I have a J260MUBS2ASA1 that I am trying to unlock but keep getting an error that I need to down grade modem even with sufficient credits.

Please advise
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Old 05-18-2019, 22:34   #9 (permalink)
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So I was able to downgrade the firmware and perform read codes. But now codes came back and they all failed. I even performed a hard reset and tried the codes again and they failed. CREDITS are gone too. Please advise


USER Name for credits : BGRS876
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Old 05-20-2019, 07:00   #10 (permalink)
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Please send us full Software logs of all operations, which You've performed with the phone.
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Old 08-23-2019, 18:06   #11 (permalink)
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hi there,

Is this problem solved???
I need to unlock one of this bin 5
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Old 08-24-2019, 07:36   #12 (permalink)
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@joeestca

Please, download and install the latest test Software version from the Support Area and try to perform Unlock operation according to Software manual, after post here full Software log
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