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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-09-2024, 19:27   #1 (permalink)
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A346M u4 MDM Relocking [Answered]


Work ID: 00000000020E3B19
Starting Unlock MDM (Mar.2024)
Selected model: SM-A346M
Make factory data reset and connect the phone on first page of activation stage to PC via USB.
Phone must be in Setup Wizard mode
Connect powered-on device to PC!
Searching modem port...
OK
Input IMEI: 3514067573XXXXX
Input SN: RQCW700XXXX
Connecting to server...
Username: oct_NgRcSns
Your balance: 200 credits
Sending device information..
OK
Choose unlock method!
QR code method choosen!
Please check device using this QR before unlocking!
Follow these steps :
1. In Android Setup Wizard mode tap on the blank space 6 times.
2. Scan this QR code to install MDM Guard service on your device.
3. Connect to Wi-Fi.
4. Follow the instructions on the screen.
5. Allow USB debugging mode when prompt appears on the screen.
Your account will be charged for 100 credits. Do you want to continue?
Searching ADB devices...
Press "OK" button on the device to allow USB debugging
OK
QR Code is scanned
Reading info...
Detected model: SM-A346M
Fingerprint: samsung/a34xub/a34x:13/TP1A.220624.014/A346MUBU4AWI1:user/release-keys
Firmware compiled date: Fri Sep 8 00:16:09 KST 2023
PDA version: A346MUBU4AWI1
CSC version: A346MOWO4AWI1
SW version: A346MUBU4AWH4
Build number: A34X_LTN_OPEN
Phone SN: RQCW700XXXX
Android version: 13 (TP1A.220624.014)
Sales code: ZTM
Carrier Id: ZTO
Country: BRAZIL
HW platform: mt6877
HW Chip: mt6877
HW Modem: REV0.5
Security patch level: 2023-08-01
Warranty Void: 0
Codename: a34xub
SIM 1 status: ABSENT
SIM 2 status: ABSENT
Modem board: MT6877
Starting exploit...
Activating service...
Using method #2
Warning: After rebooting the device, a MDM lock may appear. MDM Guard service will turn off the screen and the MDM lock will disappear. This may happen a few times after reboot.
MDM Guard service was activated.
Complete the Setup Wizard on the device.
MDM Guard service will restrict OTA updates on your device to prevent relock.
Unlock MDM (Mar.2024) done
Execution time 7 minute(s) 10 second(s)
Performed by 4.2.9 Software version.
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Old 04-10-2024, 07:38   #2 (permalink)
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Hello.

Perform a Factory Reset and repeat the operation again and make a video of the entire operation and send us a link. We will check.

Do a factory reset and immediately start the Unlock MDM operation. If the SN, IMEI and username are the same, you can make this device free.
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Old 04-10-2024, 16:29   #3 (permalink)
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I tried other times before posting here on the forum.

And the same thing happens, it says the process is finished via method 2, but after rebooting and not even restarting as indicated, it unlocks.

Last night, calmer after posting, I tried more times and had the same problem.
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Old 04-18-2024, 13:30   #4 (permalink)
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Return...

I tried a few times later and unfortunately it didn't work and the credits were charged.

And the customer didn't want to wait any longer, I had to return the amount paid and the devices.

I would like the credits to be refunded and then I will make other devices, without any losses in general.
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Old 04-18-2024, 14:05   #5 (permalink)
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Hello

Please, check your PM!
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