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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-10-2017, 04:44   #1 (permalink)
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Octopus me dice "card not found"


Hola gente!
Me está pasando esto con la Octopus. Seguramente alguno podrá ayudarme con este inconveniente. Al conectarla y querer inicial el programa de samsung o lg me dice "card not found". Lo llamativo es que hasta unas horas estaba andando bien.
Si pudieran responder en español sería mejor.
Gracias!

Hello people!
This is happening to me with Octopus. Surely some can help me with this inconvenience. When I connect and want to start the program samsung or lg says "card not found". What is striking is that even a few hours was walking well.
If they could respond in Spanish it would be better.
Thank you!

Last edited by -NicEch-; 04-10-2017 at 04:47. Reason: mejorar el post
 
Old 04-10-2017, 04:58   #2 (permalink)
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ve a Administrador de dispositivos en tu PC y verifica si aparece la smartcard, en ese caso tendrías que desarmar la caja y limpiar el lector de smartcard (cuidado con dañar la misma). si luego de limpiar no funciona ponla en otra caja y prueba
 
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Old 04-10-2017, 08:11   #3 (permalink)
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Hello.

Please isntall the following card driver, restart PC, then check whether You can start the Software. card
 
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