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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 02-28-2013, 22:48   #1 (permalink)
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Critical error has encounted


Bienvenido en Octopus Box Samsung software versión 1.8.1
-----------------------------------------------------------------------------------
To connect GT-I9100 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "USB" radio button to "PDA" value.
8. Close window.
9. Go to dial window.
10. Enter "*#9090#" number.
11. Set "Diag config" to "USB" value.
12. Restart phone.
13. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM17
Modelo seleccionado: GT-I9100
Modo: Emergencia
Critical error has encounted. Error message: Access violation at
address 00774194 in module 'OctopusSamsung.exe'. Read of address
00000004

happens?
another question that I actualizdo octopus says 3/3 that I have no more updates a day with her I have not updated until now never marked by the error in the previous log
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Old 03-01-2013, 06:44   #2 (permalink)
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Hello.
Accogding to this error - please re-boot PC and try again.

Quote:
another question that I actualizdo octopus says 3/3 that I have no more updates
Just write us to PM your card S/N, we will add update attempts for it.
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Old 05-24-2013, 16:18   #3 (permalink)
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Red face help please

hi.i'm from italy ad i need to unlock a Samsung gt.19100 but any time i try to connect it with usb cable,the octopus box write me "mode:emergency"and it seems that the program don't recognize the usb port of the phone,but kies do!
so please what can i do to resolve it?
thanks.simon
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Old 05-24-2013, 16:29   #4 (permalink)
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Please carefully perform all the steps from the software manual how to connect the phone correctly.
Also please write here which IMEI is in your phone now?
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