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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 11-26-2014, 18:36   #1 (permalink)
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p3100 flashing error at 100%-now in recovery mode


To connect GT-P3100 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When the message appears press "Yes".
5. Connect USB cable to the phone.
6. Press "Read Info" in software.
Selected firmware file: P3100BUDMJ1_P3100VFGDMJ1_P3100BUDMJ1
_HOME.oct
Please put the phone into Download Mode and connect USB cable.
To put GT-P3100 into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume - " + "Power" keys.
Found phone on
Firmware write started.
Writing FACTORYFS section...
FACTORYFS section has been written successfully.
Writing KERNEL section...
KERNEL section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing HIDDEN section...
HIDDEN section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing MODEM section...
MODEM section has been written successfully.
Writing X-loader section...
X-loader section has been written successfully.
Writing PARAM section...
PARAM section has been written successfully.
Writing SBL1 section...
SBL1 section has been written successfully.
Writing Firmware Failed

tried two firmwares-same error at 100%

customer said that it occur after tried to update..now phone on """firmware upgrade encountered an issue.please select recovery mode in kies and try again"""""

help me-what i do as a next step?
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Old 11-26-2014, 21:28   #2 (permalink)
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Hello.

Fully charge phone's battery and try to write different firmwares. If problem remains the same - most likely this is HW problem.

Last edited by Octopus box; 11-27-2014 at 07:44.
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Old 11-27-2014, 07:47   #3 (permalink)
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tried 3rd fiemware-error as below

Welcome to Octoplus/Octopus Box Samsung software version 1.7.4
-----------------------------------------------------------------------------------
To connect GT-P3100 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When the message appears press "Yes".
5. Connect USB cable to the phone.
6. Press "Read Info" in software.
Selected firmware file: P3100XWALE2_OJVALE1_Arabic_Android_
4.0.3.oct
Please put the phone into Download Mode and connect USB cable.
To put GT-P3100 into Download Mode, You have to perform the
following steps:
1. Reconnect the battery.
2. Press and hold "Volume - " + "Power" keys.
Found phone on
Firmware write started.
Writing FACTORYFS section...
FACTORYFS section has been written successfully.
Writing KERNEL section...
KERNEL section has been written successfully.
Writing CACHE section...
CACHE section has been written successfully.
Writing HIDDEN section...
HIDDEN section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing MODEM section...
MODEM section has been written successfully.
Writing Firmware Failed


now ur support only 2 files-both tried

so it hardware?
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Old 11-27-2014, 08:09   #4 (permalink)
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Yes, this can be HW issue. Anyway, try to find other firmwares and write they also. Try to write firmware on another PC.
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