Phone unlocking failed - GSM-Forum

THE GREAT ONE · 02-27-2016, 16:38

-------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G925T
Detected phone model: SM-G925T
Firmware compiled date: Mon Nov 30 10:59:44 KST 2015
PDA version: G925TUVS3DOJC
CSC version: G925TTMB3DOJC
SW version: G925TUVS3DOJC
Phone SN: R58G70PC5TK
Android version: 5.1.1 (LMY47X)
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-G925T-Unknown27-02-2016_07-32-46-.asec
file
Unlocking phone...
Deactivating MSL...
Executing exploit...
Executing exploit failed
Phone unlocking failed
Performed by 2.2.1 software version

why?

Octopus box · 02-27-2016, 17:03

Hello.

Please remove SIM card from the phone and repeat "Unlock" operation. If problem will remain - do the next:
1. Make Factory Reset.
2. Reflash the phone.
3. Root the phone with CF Auto Root.
4. Repeat "Unlock" operation.

Post here result and full Software log of performed operations.

THE GREAT ONE · 02-27-2016, 17:28

i should reflash with what version? i have try but still

Platform: Samsung Android
Selected port: COM1
Selected model: SM-G925T
Detected phone model: SM-G925T
Firmware compiled date: Mon Nov 30 10:59:44 KST 2015
PDA version: G925TUVS3DOJC
CSC version: G925TTMB3DOJC
SW version: G925TUVS3DOJC
Phone SN: R58G70PC5TK
Android version: 5.1.1 (LMY47X)
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-G925T-Unknown27-02-2016_08-24-26-.asec
file
Unlocking phone...
Deactivating MSL...
Executing exploit...
Executing exploit failed
Phone unlocking failed
Performed by 2.2.1 software version

Octopus box · 02-27-2016, 17:47

Yes, You can reflash the phone with the same firmware version. Phone must be rooted by CF Auto Root.

Also, try to perform "Unlock" operation with test Software version, which we've sent You in PM.

02-27-2016, 16:38	#1 (permalink)
THE GREAT ONE No Life Poster Join Date: Apr 2008 Location: INSIDE OCLHASHCAT Posts: 2,585 Member: 751235 Status: Offline Sonork: 100.1662008 Thanks Meter: 526	Phone unlocking failed ------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-G925T Detected phone model: SM-G925T Firmware compiled date: Mon Nov 30 10:59:44 KST 2015 PDA version: G925TUVS3DOJC CSC version: G925TTMB3DOJC SW version: G925TUVS3DOJC Phone SN: R58G70PC5TK Android version: 5.1.1 (LMY47X) Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-G925T-Unknown27-02-2016_07-32-46-.asec file Unlocking phone... Deactivating MSL... Executing exploit... Executing exploit failed Phone unlocking failed Performed by 2.2.1 software version why?

02-27-2016, 17:03	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Please remove SIM card from the phone and repeat "Unlock" operation. If problem will remain - do the next: 1. Make Factory Reset. 2. Reflash the phone. 3. Root the phone with CF Auto Root. 4. Repeat "Unlock" operation. Post here result and full Software log of performed operations.

02-27-2016, 17:28	#3 (permalink)
THE GREAT ONE No Life Poster Join Date: Apr 2008 Location: INSIDE OCLHASHCAT Posts: 2,585 Member: 751235 Status: Offline Sonork: 100.1662008 Thanks Meter: 526	i should reflash with what version? i have try but still Platform: Samsung Android Selected port: COM1 Selected model: SM-G925T Detected phone model: SM-G925T Firmware compiled date: Mon Nov 30 10:59:44 KST 2015 PDA version: G925TUVS3DOJC CSC version: G925TTMB3DOJC SW version: G925TUVS3DOJC Phone SN: R58G70PC5TK Android version: 5.1.1 (LMY47X) Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung \BACKUP\Security-SM-G925T-Unknown27-02-2016_08-24-26-.asec file Unlocking phone... Deactivating MSL... Executing exploit... Executing exploit failed Phone unlocking failed Performed by 2.2.1 software version

02-27-2016, 17:47	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Yes, You can reflash the phone with the same firmware version. Phone must be rooted by CF Auto Root. Also, try to perform "Unlock" operation with test Software version, which we've sent You in PM.