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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung

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Old 06-27-2012, 17:15   #1 (permalink)
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problem connecting box

Hello everyone, I need your help I'm trying to get the phone to the box but does not detect anything I've installed all the drivers put it well in debug but nothing that could be the problem

Platform: Samsung Android
Selected port: COM3
Selected model: GT-I9000B
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM3
Phone connection failed
No diagnostic ports found!
Connecting to phone on COM3
Phone connection failed
Connecting to phone on COM5
Phone connection failed
Selected action canít be performed
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Old 06-28-2012, 05:40   #2 (permalink)
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Hello.
What drivers exactly You have installed? What device appears in PC Device Manger when You connect the phone?

To connect GT-I9000B phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Connect usb cable to phone.
6. Press "Read Info" in Octopus Samsung software.

Please carefully perform all of this steps and try to connect again.
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Old 06-28-2012, 11:27   #3 (permalink)
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Hello I installed the driver 14.80 Samsung mobile phones, check device manager of Samsung Android Composite ADB interface, the drivers are all installed correctly, I also turned debugging on the phone and the phone port 'com3, the software version and' 1.4 .7 I now feel a i9000 log read info -------------------------------------------------- --------------------------------- -------------------------------------------------- --------------------------------- Platform: Samsung Android Selected port: COM3 Selected model: GT-I9000 Phone was not found on the selected port! Searching for USB diagnostic port ... Connecting to phone on COM3 Phone connection failed No diagnostic ports found! Connecting to phone on COM3 Phone connection failed Connecting to phone on COM2 Phone connection failed
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Old 06-28-2012, 11:31   #4 (permalink)
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Hello I installed the driver 14.80 Samsung mobile phones, check device manager of Samsung Android Composite ADB interface, the drivers are all installed correctly, I also turned debugging on the phone and the phone port 'com3, the software version and' 1.4 .7 I now feel a i9000


Platform: Samsung Android
Selected port: COM3
Selected model: GT-I9000
Phone was not found on the selected port!
Searching for USB diagnostic port ...
Connecting to phone on COM3
Phone connection failed
No diagnostic ports found!
Connecting to phone on COM3
Phone connection failed
Connecting to phone on COM2
Phone connection failed
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Old 06-28-2012, 12:08   #5 (permalink)
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Also please try to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "USB" radio button to "PDA" value.
8. Close window.
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Old 06-28-2012, 12:21   #6 (permalink)
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I have done step by step as described by you but the result is' the same

Platform: Samsung Android
Selected port: COM3
Selected model: GT-I9000
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM3
Phone connection failed
No diagnostic ports found!
Connecting to phone on COM3
Phone connection failed
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Old 06-28-2012, 12:47   #7 (permalink)
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What device appears in PC Device Manager and on what COM ports when You connect the phone? Also try:

1. Enter "*#9090#" number.
2. Set "Diag config" to "USB" value.
3. Restart phone.
4. Press "Read Info" in Octopus Samsung software.
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Old 06-29-2012, 00:31   #8 (permalink)
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ok thanks x the help you gave me, and 'x the help from everyone every day, is now working
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Old 06-29-2012, 05:30   #9 (permalink)
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Have You connected the phone?
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Old 12-11-2012, 14:06   #10 (permalink)
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Hello When I open faced Samsung in Octopus gives this message where the problem please. do you want to allow the following program from an unknown publisher to make changes to this
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Old 12-11-2012, 14:36   #11 (permalink)
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@ nashat

Hello.
Sorry, I don't understand You exactly. Please explain the problem in more details, step by step. Also please post here screenshot with an error.
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Old 12-11-2012, 17:02   #12 (permalink)
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Please, my friend, I want his way to install Octopus step by step
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Old 12-12-2012, 06:51   #13 (permalink)
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Please explain what is the problem with installation exactly? You need to install Octopus Box Samsung Software, then install box, cardreader and card drivers from our site: Octopus Box Downloads - Software, Drivers, Manual. After that You need to re-update your card and then run Software.
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Old 09-20-2013, 13:50   #14 (permalink)
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hello who can help me plz i need learn how to use octobus box step by step help plz...............
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Old 09-20-2013, 14:07   #15 (permalink)
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Please, contact to our experts in on-line Sales Chat at Unlock software, repair and flash tools, service manuals, unlock codes, spare parts and cables for cell phones, they will help You.
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