problem connecting box - GSM-Forum

salvo1278 · 06-27-2012, 17:15

Hello everyone, I need your help I'm trying to get the phone to the box but does not detect anything I've installed all the drivers put it well in debug but nothing that could be the problem

Platform: Samsung Android
Selected port: COM3
Selected model: GT-I9000B
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM3
Phone connection failed
No diagnostic ports found!
Connecting to phone on COM3
Phone connection failed
Connecting to phone on COM5
Phone connection failed
Selected action can’t be performed

Octopus box · 06-28-2012, 05:40

Hello.
What drivers exactly You have installed? What device appears in PC Device Manger when You connect the phone?

To connect GT-I9000B phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Connect usb cable to phone.
6. Press "Read Info" in Octopus Samsung software.

Please carefully perform all of this steps and try to connect again.

salvo1278 · 06-28-2012, 11:27

Hello I installed the driver 14.80 Samsung mobile phones, check device manager of Samsung Android Composite ADB interface, the drivers are all installed correctly, I also turned debugging on the phone and the phone port 'com3, the software version and' 1.4 .7 I now feel a i9000 log read info -------------------------------------------------- --------------------------------- -------------------------------------------------- --------------------------------- Platform: Samsung Android Selected port: COM3 Selected model: GT-I9000 Phone was not found on the selected port! Searching for USB diagnostic port ... Connecting to phone on COM3 Phone connection failed No diagnostic ports found! Connecting to phone on COM3 Phone connection failed Connecting to phone on COM2 Phone connection failed

salvo1278 · 06-28-2012, 11:31

Hello I installed the driver 14.80 Samsung mobile phones, check device manager of Samsung Android Composite ADB interface, the drivers are all installed correctly, I also turned debugging on the phone and the phone port 'com3, the software version and' 1.4 .7 I now feel a i9000

Platform: Samsung Android
Selected port: COM3
Selected model: GT-I9000
Phone was not found on the selected port!
Searching for USB diagnostic port ...
Connecting to phone on COM3
Phone connection failed
No diagnostic ports found!
Connecting to phone on COM3
Phone connection failed
Connecting to phone on COM2
Phone connection failed

Octopus box · 06-28-2012, 12:08

Also please try to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "USB" radio button to "PDA" value.
8. Close window.

salvo1278 · 06-28-2012, 12:21

I have done step by step as described by you but the result is' the same

Platform: Samsung Android
Selected port: COM3
Selected model: GT-I9000
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM3
Phone connection failed
No diagnostic ports found!
Connecting to phone on COM3
Phone connection failed

Octopus box · 06-28-2012, 12:47

What device appears in PC Device Manager and on what COM ports when You connect the phone? Also try:

1. Enter "*#9090#" number.
2. Set "Diag config" to "USB" value.
3. Restart phone.
4. Press "Read Info" in Octopus Samsung software.

salvo1278 · 06-29-2012, 00:31

ok thanks x the help you gave me, and 'x the help from everyone every day, is now working

Octopus box · 06-29-2012, 05:30

Have You connected the phone?

nashat · 12-11-2012, 14:06

Hello When I open faced Samsung in Octopus gives this message where the problem please. do you want to allow the following program from an unknown publisher to make changes to this

Octopus box · 12-11-2012, 14:36

@ nashat

Hello.
Sorry, I don't understand You exactly. Please explain the problem in more details, step by step. Also please post here screenshot with an error.

nashat · 12-11-2012, 17:02

Please, my friend, I want his way to install Octopus step by step

Octopus box · 12-12-2012, 06:51

Please explain what is the problem with installation exactly? You need to install Octopus Box Samsung Software, then install box, cardreader and card drivers from our site: Octopus Box Downloads - Software, Drivers, Manual. After that You need to re-update your card and then run Software.

06-27-2012, 17:15	#1 (permalink)
salvo1278 Insane Poster Join Date: May 2009 Location: italia Posts: 97 Member: 1027748 Status: Offline Sonork: 609321045 Thanks: 1 Thanked 2 Times in 2 Posts	problem connecting box Hello everyone, I need your help I'm trying to get the phone to the box but does not detect anything I've installed all the drivers put it well in debug but nothing that could be the problem Platform: Samsung Android Selected port: COM3 Selected model: GT-I9000B Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM3 Phone connection failed No diagnostic ports found! Connecting to phone on COM3 Phone connection failed Connecting to phone on COM5 Phone connection failed Selected action can’t be performed

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
thread	Thread Starter	Forum	Replies	Last Post
FLASH BOX WANTED!!!!!!	J	Wanted Products	9	07-14-2012 20:42
Sim card sleep mode problem with 6130	ratzfatz	Nokia Legacy Phones ( DCT-1 , DCT-2 , DCT-3 , DCT-L )	4	05-22-2012 11:13
GId1 problem	old_man	Nokia Legacy Phones ( DCT-1 , DCT-2 , DCT-3 , DCT-L )	1	10-18-2006 15:21
6150 Lock Problem	Zeljko	Nokia Legacy Phones ( DCT-1 , DCT-2 , DCT-3 , DCT-L )	1	09-11-1999 17:39
HELP: Problem with 5110	Xabi	Nokia Legacy Phones ( DCT-1 , DCT-2 , DCT-3 , DCT-L )	1	07-16-1999 00:44

06-28-2012, 05:40	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Posts: 10,758 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks: 3,602 Thanked 4,884 Times in 2,561 Posts	Hello. What drivers exactly You have installed? What device appears in PC Device Manger when You connect the phone? To connect GT-I9000B phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Applications->Development. 3. Turn on "USB Debugging" option. 4. When message is appear press "Yes". 5. Connect usb cable to phone. 6. Press "Read Info" in Octopus Samsung software. Please carefully perform all of this steps and try to connect again.

06-28-2012, 11:27	#3 (permalink)
salvo1278 Insane Poster Join Date: May 2009 Location: italia Posts: 97 Member: 1027748 Status: Offline Sonork: 609321045 Thanks: 1 Thanked 2 Times in 2 Posts	Hello I installed the driver 14.80 Samsung mobile phones, check device manager of Samsung Android Composite ADB interface, the drivers are all installed correctly, I also turned debugging on the phone and the phone port 'com3, the software version and' 1.4 .7 I now feel a i9000 log read info -------------------------------------------------- --------------------------------- -------------------------------------------------- --------------------------------- Platform: Samsung Android Selected port: COM3 Selected model: GT-I9000 Phone was not found on the selected port! Searching for USB diagnostic port ... Connecting to phone on COM3 Phone connection failed No diagnostic ports found! Connecting to phone on COM3 Phone connection failed Connecting to phone on COM2 Phone connection failed

06-28-2012, 11:31	#4 (permalink)
salvo1278 Insane Poster Join Date: May 2009 Location: italia Posts: 97 Member: 1027748 Status: Offline Sonork: 609321045 Thanks: 1 Thanked 2 Times in 2 Posts	Hello I installed the driver 14.80 Samsung mobile phones, check device manager of Samsung Android Composite ADB interface, the drivers are all installed correctly, I also turned debugging on the phone and the phone port 'com3, the software version and' 1.4 .7 I now feel a i9000 Platform: Samsung Android Selected port: COM3 Selected model: GT-I9000 Phone was not found on the selected port! Searching for USB diagnostic port ... Connecting to phone on COM3 Phone connection failed No diagnostic ports found! Connecting to phone on COM3 Phone connection failed Connecting to phone on COM2 Phone connection failed

06-28-2012, 12:08	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Posts: 10,758 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks: 3,602 Thanked 4,884 Times in 2,561 Posts	Also please try to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Applications->Development. 3. Turn on "USB Debugging" option. 4. When message is appear press "Yes". 5. Go to dial window. 6. Enter "*#7284#" number. 7. Set "USB" radio button to "PDA" value. 8. Close window.

06-28-2012, 12:21	#6 (permalink)
salvo1278 Insane Poster Join Date: May 2009 Location: italia Posts: 97 Member: 1027748 Status: Offline Sonork: 609321045 Thanks: 1 Thanked 2 Times in 2 Posts	I have done step by step as described by you but the result is' the same Platform: Samsung Android Selected port: COM3 Selected model: GT-I9000 Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM3 Phone connection failed No diagnostic ports found! Connecting to phone on COM3 Phone connection failed

06-28-2012, 12:47	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Posts: 10,758 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks: 3,602 Thanked 4,884 Times in 2,561 Posts	What device appears in PC Device Manager and on what COM ports when You connect the phone? Also try: 1. Enter "*#9090#" number. 2. Set "Diag config" to "USB" value. 3. Restart phone. 4. Press "Read Info" in Octopus Samsung software.

06-29-2012, 00:31	#8 (permalink)
salvo1278 Insane Poster Join Date: May 2009 Location: italia Posts: 97 Member: 1027748 Status: Offline Sonork: 609321045 Thanks: 1 Thanked 2 Times in 2 Posts	ok thanks x the help you gave me, and 'x the help from everyone every day, is now working

06-29-2012, 05:30	#9 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Posts: 10,758 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks: 3,602 Thanked 4,884 Times in 2,561 Posts	Have You connected the phone?

12-11-2012, 14:06	#10 (permalink)
nashat Junior Member Join Date: Aug 2005 Age: 36 Posts: 7 Member: 171764 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Hello When I open faced Samsung in Octopus gives this message where the problem please. do you want to allow the following program from an unknown publisher to make changes to this

12-11-2012, 14:36	#11 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Posts: 10,758 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks: 3,602 Thanked 4,884 Times in 2,561 Posts	@ nashat Hello. Sorry, I don't understand You exactly. Please explain the problem in more details, step by step. Also please post here screenshot with an error.

12-11-2012, 17:02	#12 (permalink)
nashat Junior Member Join Date: Aug 2005 Age: 36 Posts: 7 Member: 171764 Status: Offline Thanks: 0 Thanked 0 Times in 0 Posts	Please, my friend, I want his way to install Octopus step by step

12-12-2012, 06:51	#13 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Posts: 10,758 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks: 3,602 Thanked 4,884 Times in 2,561 Posts	Please explain what is the problem with installation exactly? You need to install Octopus Box Samsung Software, then install box, cardreader and card drivers from our site: Octopus Box Downloads - Software, Drivers, Manual. After that You need to re-update your card and then run Software.