Problem with I9500 new security can't get signal [Solved] - GSM-Forum

gastonlopez.t · 03-05-2015, 13:13

Hi, i'm from Argentina, got 2 I9500 new security, but when trying to put new imei from software, always get null.

Followed all intructions:
1. Make Repair EFS.
2. Re-flash the phone again.
3. Make Repair IMEI (write service IMEI from the Software list, not any IMEI).
4. Re-flash the phone again.
HERE IMEI COMES TO 0499....xxx
5. Re-start the phone, search and select network manually.

OS 4.4.2, any way to do this and get full signal?

Octopus box · 03-05-2015, 13:26

Hello.

To Repair IMEI, try to write IMEI Certificate from the Support Area (root the phone, make Wipe Security and Write Cert). Post here full Software log with all of your actions.

gastonlopez.t · 03-05-2015, 18:02

I've done what u told me but same result imxx, what can i do now?

-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: GT-I9500
Detected phone model: GT-I9500
Firmware compiled date: Tue Oct 28 00:38:58 KST 2014
PDA version: I9500UBUGNJ1
CSC version: I9500UUBGNJ1
SW version: I9500UBUGNJ1
Phone IMEI: 004999010640000
Phone SN: 00000000000
Android version: 4.4.2 (KOT49H)
Repairing network. Please wait, this can take some time...
Phone will restart now. Please don't disconnect cable!
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: GT-I9500
Selected file: C:\Users\Gas\Downloads\Certificados\Cert-GT-I9500_
357138052400196_RF1D46DB4A.cert
Detected phone model: GT-I9500
Firmware compiled date: Tue Oct 28 00:38:58 KST 2014
PDA version: I9500UBUGNJ1
CSC version: I9500UUBGNJ1
SW version: I9500UBUGNJ1
Phone IMEI: 004999010640000
Phone SN: 00000000000
Android version: 4.4.2 (KOT49H)
Checking Root:
Phone is Rooted.
Checking Certificate file...
Checking Certificate failed
Writing Certificate failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: GT-I9500
Selected file: C:\Users\Gas\Downloads\Certificados\Cert-GT-I9500-
358851056213287_RV1D969EZT.cert
Detected phone model: GT-I9500
Firmware compiled date: Tue Oct 28 00:38:58 KST 2014
PDA version: I9500UBUGNJ1
CSC version: I9500UUBGNJ1
SW version: I9500UBUGNJ1
Phone IMEI: 004999010640000
Phone SN: 00000000000
Android version: 4.4.2 (KOT49H)
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Executing exploit...
Exploit has been executed successfully
Checking for compatible Certificate and phone...
Certificate is not compatible
Certificate is compatible
Phone will restart now. Please don't disconnect cable!
Certificate has been written successfully
Please, restart the phone to apply changes

Octopus box · 03-05-2015, 18:17

You have not performed "Wipe Security" operation before to write IMEI Certificate. Perform "Wipe Security" (IMEI should become Unknown) and only then write IMEI Certificate. Post here full Software log with all of these actions.

gastonlopez.t · 03-05-2015, 19:37

Button say "Repair security/Wipe security", same button, or i need to click exactly where says "wipe"?

Octopus box · 03-05-2015, 19:42

Simply click the button.

gastonlopez.t · 03-05-2015, 19:44

Want to make teamviewer? I've done that check here log:
Platform: Samsung Android
Selected port: COM3
Selected model: GT-I9500
Detected phone model: GT-I9500
Firmware compiled date: Tue Oct 28 00:38:58 KST 2014
PDA version: I9500UBUGNJ1
CSC version: I9500UUBGNJ1
SW version: I9500UBUGNJ1
Phone IMEI: 004999010640000
Phone SN: 00000000000
Android version: 4.4.2 (KOT49H)
Repairing network. Please wait, this can take some time...
Phone will restart now. Please don't disconnect cable!

Now i'm doing again.

Same result, still in please don't disconnect cable but nothing, no more operation. imxx still 0044xxx. how much should i wait?

Welcome to Octoplus/Octopus Box Samsung software version 1.8.6
-----------------------------------------------------------------------------------
To connect GT-I9500 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: GT-I9500
Detected phone model: GT-I9500
Firmware compiled date: Tue Oct 28 00:38:58 KST 2014
PDA version: I9500UBUGNJ1
CSC version: I9500UUBGNJ1
SW version: I9500UBUGNJ1
Phone IMEI: 004999010640000
Phone SN: 00000000000
Android version: 4.4.2 (KOT49H)
Repairing network. Please wait, this can take some time...
Phone will restart now. Please don't disconnect cable!

Octopus box · 03-05-2015, 19:58

You need to perform "Wipe Security" operation, not "Repair Network".

Do exactly the next:
1. Perform "Wipe Security" operation (press "Repair Security/Wipe Security" button in Software and follow Software prompts).
2. Perform "Write Cert" operation (press "Write Cert" button in Software and follow Software prompts).
3. Post here full Software log of performed operations.

gastonlopez.t · 03-05-2015, 20:19

Are u joking with me? I press Repair Security in the software and give me this result:
Can u please make me teamviwer now and check it by yourself? info sent by pm

Welcome to Octoplus/Octopus Box Samsung software version 1.8.6
-----------------------------------------------------------------------------------
To connect GT-I9500 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: GT-I9500
Detected phone model: GT-I9500
Firmware compiled date: Tue Oct 28 00:38:58 KST 2014
PDA version: I9500UBUGNJ1
CSC version: I9500UUBGNJ1
SW version: I9500UBUGNJ1
Phone IMEI: 004999010640000
Phone SN: 00000000000
Android version: 4.4.2 (KOT49H)
Repairing network. Please wait, this can take some time...
Phone will restart now. Please don't disconnect cable!

Octopus box · 03-05-2015, 20:34

Try to do the next:
1. Make "Repair EFS".
2. Re-flash the phone with any 4.4.2 firmware from the Support Area.
3. Repeat "Write Cert" operation.

Check IMEI after these steps and post results.

mr.omphonx · 03-05-2015, 21:08

Unlocking I9500 4.4.2 no need write cert with octopus

octopus have support for unlock this model with os KITKAT without lose imei

1. root ur phone (cfroot/kingroot)
2. just click unlock and follow sofware intruction

i will post my log tomorow

i have done many phone i9500 4.4.2 unlock with octopus

mr.omphonx · 03-05-2015, 21:12

try this method for null

1.repair imei (phone show null)
2.reflash to 4.4.2 (imei ok)
3.unlock
4.done

gastonlopez.t · 03-06-2015, 17:05

Finally i'd a solution.

1. Make "Repair EFS".
2. Re-flash the phone with any 4.4.2 firmware from the Support Area.
3. Repeat "Write Cert" operation.

Didn't work.

1. Make "Wipe security".
2. Any firmware flashed.
3. Repeat "Write Cert" operation with another tool (Chim...) WORKED (cert from octopus support)

Thanks, can close this

03-05-2015, 13:13	#1 (permalink)
gastonlopez.t Freak Poster Join Date: Dec 2010 Posts: 268 Member: 1463928 Status: Offline Thanks Meter: 11	Problem with I9500 new security can't get signal [Solved] Hi, i'm from Argentina, got 2 I9500 new security, but when trying to put new imei from software, always get null. Followed all intructions: 1. Make Repair EFS. 2. Re-flash the phone again. 3. Make Repair IMEI (write service IMEI from the Software list, not any IMEI). 4. Re-flash the phone again. HERE IMEI COMES TO 0499....xxx 5. Re-start the phone, search and select network manually. OS 4.4.2, any way to do this and get full signal? Last edited by Octopus box; 03-06-2015 at 17:11.

03-05-2015, 19:44	#7 (permalink)
gastonlopez.t Freak Poster Join Date: Dec 2010 Posts: 268 Member: 1463928 Status: Offline Thanks Meter: 11	Want to make teamviewer? I've done that check here log: Platform: Samsung Android Selected port: COM3 Selected model: GT-I9500 Detected phone model: GT-I9500 Firmware compiled date: Tue Oct 28 00:38:58 KST 2014 PDA version: I9500UBUGNJ1 CSC version: I9500UUBGNJ1 SW version: I9500UBUGNJ1 Phone IMEI: 004999010640000 Phone SN: 00000000000 Android version: 4.4.2 (KOT49H) Repairing network. Please wait, this can take some time... Phone will restart now. Please don't disconnect cable! Now i'm doing again. Same result, still in please don't disconnect cable but nothing, no more operation. imxx still 0044xxx. how much should i wait? Welcome to Octoplus/Octopus Box Samsung software version 1.8.6 ----------------------------------------------------------------------------------- To connect GT-I9500 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM3 Selected model: GT-I9500 Detected phone model: GT-I9500 Firmware compiled date: Tue Oct 28 00:38:58 KST 2014 PDA version: I9500UBUGNJ1 CSC version: I9500UUBGNJ1 SW version: I9500UBUGNJ1 Phone IMEI: 004999010640000 Phone SN: 00000000000 Android version: 4.4.2 (KOT49H) Repairing network. Please wait, this can take some time... Phone will restart now. Please don't disconnect cable! Last edited by Octopus box; 03-05-2015 at 19:58.

03-05-2015, 13:26	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. To Repair IMEI, try to write IMEI Certificate from the Support Area (root the phone, make Wipe Security and Write Cert). Post here full Software log with all of your actions.

03-05-2015, 18:02	#3 (permalink)
gastonlopez.t Freak Poster Join Date: Dec 2010 Posts: 268 Member: 1463928 Status: Offline Thanks Meter: 11	I've done what u told me but same result imxx, what can i do now? ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM3 Selected model: GT-I9500 Detected phone model: GT-I9500 Firmware compiled date: Tue Oct 28 00:38:58 KST 2014 PDA version: I9500UBUGNJ1 CSC version: I9500UUBGNJ1 SW version: I9500UBUGNJ1 Phone IMEI: 004999010640000 Phone SN: 00000000000 Android version: 4.4.2 (KOT49H) Repairing network. Please wait, this can take some time... Phone will restart now. Please don't disconnect cable! ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM3 Selected model: GT-I9500 Selected file: C:\Users\Gas\Downloads\Certificados\Cert-GT-I9500_ 357138052400196_RF1D46DB4A.cert Detected phone model: GT-I9500 Firmware compiled date: Tue Oct 28 00:38:58 KST 2014 PDA version: I9500UBUGNJ1 CSC version: I9500UUBGNJ1 SW version: I9500UBUGNJ1 Phone IMEI: 004999010640000 Phone SN: 00000000000 Android version: 4.4.2 (KOT49H) Checking Root: Phone is Rooted. Checking Certificate file... Checking Certificate failed Writing Certificate failed ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM3 Selected model: GT-I9500 Selected file: C:\Users\Gas\Downloads\Certificados\Cert-GT-I9500- 358851056213287_RV1D969EZT.cert Detected phone model: GT-I9500 Firmware compiled date: Tue Oct 28 00:38:58 KST 2014 PDA version: I9500UBUGNJ1 CSC version: I9500UUBGNJ1 SW version: I9500UBUGNJ1 Phone IMEI: 004999010640000 Phone SN: 00000000000 Android version: 4.4.2 (KOT49H) Checking Root: Phone is Rooted. Checking Certificate file... Certificate file successfully checked Writing Certificate... Executing exploit... Exploit has been executed successfully Checking for compatible Certificate and phone... Certificate is not compatible Certificate is compatible Phone will restart now. Please don't disconnect cable! Certificate has been written successfully Please, restart the phone to apply changes

03-05-2015, 18:17	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	You have not performed "Wipe Security" operation before to write IMEI Certificate. Perform "Wipe Security" (IMEI should become Unknown) and only then write IMEI Certificate. Post here full Software log with all of these actions.

03-05-2015, 19:37	#5 (permalink)
gastonlopez.t Freak Poster Join Date: Dec 2010 Posts: 268 Member: 1463928 Status: Offline Thanks Meter: 11	Button say "Repair security/Wipe security", same button, or i need to click exactly where says "wipe"?

03-05-2015, 19:42	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Simply click the button.

03-05-2015, 19:58	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	You need to perform "Wipe Security" operation, not "Repair Network". Do exactly the next: 1. Perform "Wipe Security" operation (press "Repair Security/Wipe Security" button in Software and follow Software prompts). 2. Perform "Write Cert" operation (press "Write Cert" button in Software and follow Software prompts). 3. Post here full Software log of performed operations.

03-05-2015, 20:19	#9 (permalink)
gastonlopez.t Freak Poster Join Date: Dec 2010 Posts: 268 Member: 1463928 Status: Offline Thanks Meter: 11	Are u joking with me? I press Repair Security in the software and give me this result: Can u please make me teamviwer now and check it by yourself? info sent by pm Welcome to Octoplus/Octopus Box Samsung software version 1.8.6 ----------------------------------------------------------------------------------- To connect GT-I9500 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM3 Selected model: GT-I9500 Detected phone model: GT-I9500 Firmware compiled date: Tue Oct 28 00:38:58 KST 2014 PDA version: I9500UBUGNJ1 CSC version: I9500UUBGNJ1 SW version: I9500UBUGNJ1 Phone IMEI: 004999010640000 Phone SN: 00000000000 Android version: 4.4.2 (KOT49H) Repairing network. Please wait, this can take some time... Phone will restart now. Please don't disconnect cable!

03-05-2015, 20:34	#10 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Try to do the next: 1. Make "Repair EFS". 2. Re-flash the phone with any 4.4.2 firmware from the Support Area. 3. Repeat "Write Cert" operation. Check IMEI after these steps and post results.

03-05-2015, 21:08	#11 (permalink)
mr.omphonx No Life Poster Join Date: Feb 2008 Location: KABUPATEN SLEMAN Posts: 2,237 Member: 714648 Status: Offline Sonork: 1609640 Thanks Meter: 931	Unlocking I9500 4.4.2 no need write cert with octopus octopus have support for unlock this model with os KITKAT without lose imei 1. root ur phone (cfroot/kingroot) 2. just click unlock and follow sofware intruction i will post my log tomorow i have done many phone i9500 4.4.2 unlock with octopus

03-05-2015, 21:12	#12 (permalink)
mr.omphonx No Life Poster Join Date: Feb 2008 Location: KABUPATEN SLEMAN Posts: 2,237 Member: 714648 Status: Offline Sonork: 1609640 Thanks Meter: 931	try this method for null 1.repair imei (phone show null) 2.reflash to 4.4.2 (imei ok) 3.unlock 4.done

03-06-2015, 17:05	#13 (permalink)
gastonlopez.t Freak Poster Join Date: Dec 2010 Posts: 268 Member: 1463928 Status: Offline Thanks Meter: 11	Finally i'd a solution. 1. Make "Repair EFS". 2. Re-flash the phone with any 4.4.2 firmware from the Support Area. 3. Repeat "Write Cert" operation. Didn't work. 1. Make "Wipe security". 2. Any firmware flashed. 3. Repeat "Write Cert" operation with another tool (Chim...) WORKED (cert from octopus support) Thanks, can close this