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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 04-07-2015, 13:33   #1 (permalink)
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Thumbs up Problem with imei repair g900f [Solved]


hi all. phone is recognized by "read info" but when I click "repair security" the program say that phone was not found like the log


Platform: Samsung Android
Selected port: COM1
Selected model: SM-G900F
Reading info, please wait...
Detected phone model: SM-G900F
Firmware compiled date: Fri Jul 25 19:07:06 KST 2014
PDA version: G900FXXU1ANG9
CSC version: G900FITV1ANG3
SW version: G900FXXU1ANG8
Phone IMEI: 352558063709217
Phone SN: RF8F311ZD4E
Android version: 4.4.2 (KOT49H)
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-G900F
Detected phone model: SM-G900F
Firmware compiled date: Fri Jul 25 19:07:06 KST 2014
PDA version: G900FXXU1ANG9
CSC version: G900FITV1ANG3
SW version: G900FXXU1ANG8
Phone IMEI: 352558063709217
Phone SN: RF8F311ZD4E
Android version: 4.4.2 (KOT49H)
Reading info...
Phone was not found on the selected port!

Last edited by Octopus box; 04-08-2015 at 06:23.
 
Old 04-07-2015, 13:47   #2 (permalink)
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Hello.

Disconnect all other devices from PC, re-install the latest drivers (http://octoplusbox.com/files/drivers...ile_Phones.exe), re-boot the PC and perform the next steps to configure the phone:

1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Restart phone.
12. Press "Read Info" button at the "Main" tab in the Software.

When phone's info will be read out fully and correctly from the "Main" tab in the Software, perform operations, which You need.
 
Old 04-07-2015, 13:57   #3 (permalink)
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ok thanks I'll try later. I've already done this operations except reinstalling driver. I'll try to reinstall drivers from you link . thanks
 
Old 04-07-2015, 18:34   #4 (permalink)
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installing drivers solved my situation. thank you
 
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