Problem repair imei i9500 - GSM-Forum

carlos0611 · 01-24-2014, 06:53

Hi,

there's any solution to fix this problem?

is my firmware compatible Android 4.3?

thx

Octopus box · 01-24-2014, 08:06

Hello.
Please read of the phone's info (press "Read info" button at "Android / EFS manager" tab in Software) and post here full Software log with this info. We will look and then advise You, what to do next.

carlos0611 · 01-24-2014, 14:37

hi there's the info

Platform: Samsung Android
Selected port: COM7
Selected model: GT-I9500
Reading info, please wait...
Detected phone model: GT-I9500
Firmware compiled date: Thu Nov 21 13:05:08 KST 2013
PDA version: I9500XXUEMK8
CSC version: I9500SEREMK8
SW version: Unknown
Phone IMEI: Unknown
Android version: 4.3 (JSS15J)

Octopus box · 01-24-2014, 14:46

As I see from this log, modem part is damaged in your phone:

Quote:

SW version: Unknown

This can be Software (modem firmware is damaged or You have written unsuitable firmware) or HW problem.

At first, try to re-flash the phone with different firmwares and check whether modem is correct (not Unknown) and only then perform "Repair EFS" and "Repair IMEI" operations.

carlos0611 · 01-24-2014, 14:50

i made a security repair and the info changes.

Platform: Samsung Android
Selected port: COM7
Selected model: GT-I9500
Reading info, please wait...
Detected phone model: GT-I9500
Firmware compiled date: Thu Nov 21 13:05:08 KST 2013
PDA version: I9500XXUEMK8
CSC version: I9500SEREMK8
SW version: I9500UBUBMG9
Phone IMEI: 004999010640000
Phone SN: 00000000000
Android version: 4.3 (JSS15J)

Octopus box · 01-24-2014, 14:59

Try to make "Repair EFS" and then "Repair IMEI". If after of "Repair IMEI" (or "Repair Network" also) operation, phone's baseband becames NULL (SW version: Unknown) with different firmwares, most likely, your device has new HW revision. Currently no solution for such devices.

Please look here: http://forum.gsmhosting.com/vbb/f684...i9500-1751585/.

Also look here: http://forum.gsmhosting.com/vbb/f684...epair-1762864/.

carlos0611 · 01-24-2014, 15:15

it's possible that in a future update the problem get fixed?

Octopus box · 01-24-2014, 15:16

Who knows... We work on this.

maxxa · 01-24-2014, 15:26

i already face this problem. whenever first you must downgrade your s/w version its mean 4.2.2 is batter

01-24-2014, 06:53	#1 (permalink)
carlos0611 Junior Member Join Date: Jan 2014 Posts: 4 Member: 2113229 Status: Offline Thanks Meter: 0	Problem repair imei i9500 Hi, there's any solution to fix this problem? is my firmware compatible Android 4.3? thx

01-24-2014, 08:06	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Hello. Please read of the phone's info (press "Read info" button at "Android / EFS manager" tab in Software) and post here full Software log with this info. We will look and then advise You, what to do next.

01-24-2014, 14:37	#3 (permalink)
carlos0611 Junior Member Join Date: Jan 2014 Posts: 4 Member: 2113229 Status: Offline Thanks Meter: 0	hi there's the info Platform: Samsung Android Selected port: COM7 Selected model: GT-I9500 Reading info, please wait... Detected phone model: GT-I9500 Firmware compiled date: Thu Nov 21 13:05:08 KST 2013 PDA version: I9500XXUEMK8 CSC version: I9500SEREMK8 SW version: Unknown Phone IMEI: Unknown Android version: 4.3 (JSS15J)

01-24-2014, 14:50	#5 (permalink)
carlos0611 Junior Member Join Date: Jan 2014 Posts: 4 Member: 2113229 Status: Offline Thanks Meter: 0	i made a security repair and the info changes. Platform: Samsung Android Selected port: COM7 Selected model: GT-I9500 Reading info, please wait... Detected phone model: GT-I9500 Firmware compiled date: Thu Nov 21 13:05:08 KST 2013 PDA version: I9500XXUEMK8 CSC version: I9500SEREMK8 SW version: I9500UBUBMG9 Phone IMEI: 004999010640000 Phone SN: 00000000000 Android version: 4.3 (JSS15J)

01-24-2014, 14:59	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Try to make "Repair EFS" and then "Repair IMEI". If after of "Repair IMEI" (or "Repair Network" also) operation, phone's baseband becames NULL (SW version: Unknown) with different firmwares, most likely, your device has new HW revision. Currently no solution for such devices. Please look here: http://forum.gsmhosting.com/vbb/f684...i9500-1751585/. Also look here: http://forum.gsmhosting.com/vbb/f684...epair-1762864/.

01-24-2014, 15:15	#7 (permalink)
carlos0611 Junior Member Join Date: Jan 2014 Posts: 4 Member: 2113229 Status: Offline Thanks Meter: 0	it's possible that in a future update the problem get fixed?

01-24-2014, 15:16	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Who knows... We work on this.

01-24-2014, 15:26	#9 (permalink)
maxxa Major Poster Join Date: Dec 2012 Location: This is not my familiar forum Posts: 43 Member: 1849224 Status: Offline Sonork: no ida Thanks Meter: 5	i already face this problem. whenever first you must downgrade your s/w version its mean 4.2.2 is batter