Problem repairing imei T399N [Solved] - GSM-Forum

lorddavid · 04-07-2015, 06:11

I already receive 3 T399N with generic IMEI, android version 4.4.2, Tried imei repair but never works, its said finish but still have Generic imei:

-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM100
Modelo seleccionado: SGH-T399N
Modelo del teléfono detectado: SGH-T399N
Fecha de creación del firmware: Fri Nov 7 11:00:40 KST 2014
PDA version: T399NUVUANK3
CSC version: T399NTMBANK3
Versión del SW: T399NUVUANK3
IMEI del teléfono: 350695200123951
Phone SN: RV8FB123M5B
Android version: 4.4.2 (KOT49H)
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\Security-SGH-T399N-06-04-2015_23-03-30-.asec file
Repairing IMEI. Please wait...
Repairing network. Please wait, this can take some time...
IMEI successfully repaired.
To finish the operation, please restart the phone via phone's menu
(don't disconnect the battery!)

Octopus box · 04-07-2015, 06:34

What Software version fo You use exactly? Please install the latest Software version (Software), make Factory data reset and wipe cache partition and perform the Repair IMEI procedure once again. Post here full Software log and say the result.

lorddavid · 04-07-2015, 06:45

I'm using latest version. 1.9.1, I recently flashed and wiped. I'mflashing again and will post results in a moment

Octopus box · 04-07-2015, 06:47

To finish the Repair IMEI operation, please restart the phone via phone's menu (via "Power ON" button, don't disconnect the battery, this is important.

lorddavid · 04-07-2015, 07:02

Bienvenido en Octoplus/Octopus Box Samsung software versión 1.9.1
-----------------------------------------------------------------------------------
To connect SGH-T399N phone you have to perform the following
steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM1
Modelo seleccionado: SGH-T399N
Modelo del teléfono detectado: SGH-T399N
Fecha de creación del firmware: Fri Nov 7 11:00:40 KST 2014
PDA version: T399NUVUANK3
CSC version: T399NTMBANK3
Versión del SW: T399NUVUANK3
IMEI del teléfono: 350695200123951
Phone SN: RV8FB123M5B
Android version: 4.4.2 (KOT49H)
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\Security-SGH-T399N-07-04-2015_00-00-06-.asec file
Repairing IMEI. Please wait...
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM1
Modelo seleccionado: SGH-T399N
Modelo del teléfono detectado: SGH-T399N
Fecha de creación del firmware: Fri Nov 7 11:00:40 KST 2014
PDA version: T399NUVUANK3
CSC version: T399NTMBANK3
Versión del SW: T399NUVUANK3
IMEI del teléfono: 350695200123951
Phone SN: RV8FB123M5B
Android version: 4.4.2 (KOT49H)
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung
\BACKUP\Security-SGH-T399N-07-04-2015_00-01-04-.asec file
Repairing IMEI. Please wait...

Now Stucks there, after that the software dont don anything more (is not the first time that happen) No idea why.

Octopus box · 04-07-2015, 07:08

Try to re-flash the phone and make Repair IMEI once again.

lorddavid · 04-07-2015, 07:14

Ok, I alreadyd id that like 5 times (this is not the first phone with problem, I always give it back with a EFS of other phone). But now finally work, What I did was flashing via odin a working EFS (it was from T399 but it works) After that the phone will have the other imei of the EFS and locket. Then i repair to Original IMEI, the imei sucefull repaired, but locked, just unlock and everything good. Maybe the team can improve that because I tried a lot before and always ended with Generic IMEI with this model. Ah, and here is the log.

-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM100
Modelo seleccionado: SGH-T399N
Modelo del teléfono detectado: SGH-T399N
Fecha de creación del firmware: Fri Nov 7 11:00:40 KST 2014
PDA version: T399NUVUANK3
CSC version: T399NTMBANK3
Versión del SW: T399NUVUANK3
IMEI del teléfono: 354796066443610
Phone SN: RV8FB123M5B
Android version: 4.4.2 (KOT49H)
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SGH-T399N-07-04-2015_00-04-01-.asec file
Repairing IMEI. Please wait...
Repairing network. Please wait, this can take some time...
IMEI successfully repaired.
To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)
-----------------------------------------------------------------------------------
Plataforma: Samsung Android
Puerto seleccionado: COM100
Modelo seleccionado: SGH-T399N
Modelo del teléfono detectado: SGH-T399N
Fecha de creación del firmware: Fri Nov 7 11:00:40 KST 2014
PDA version: T399NUVUANK3
CSC version: T399NTMBANK3
Versión del SW: T399NUVUANK3
IMEI del teléfono: 354796064697142
Phone SN: RV8FB123M5B
Android version: 4.4.2 (KOT49H)
Reading security backup, please wait...
Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SGH-T399N-07-04-2015_00-08-55-.asec file
Unlocking phone. This can take some time. Please wait...
El teléfono ha sido liberado con éxito
To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!)

Octopus box · 04-07-2015, 07:28

Ok, thanks for your report. Please upload here your EFS backup, that You used, we will upload it into the Support Area for all users with such problem.

lorddavid · 04-08-2015, 08:04

Here is it, sorry for the delay
EFS_SGH_T399N_T399NUVUANK3_354796066443610_RV8FB12 3M5B_16_2_2015_18_24_44

04-07-2015, 06:11	#1 (permalink)
lorddavid Freak Poster Join Date: Jun 2008 Posts: 118 Member: 785465 Status: Offline Thanks Meter: 7	Problem repairing imei T399N [Solved] I already receive 3 T399N with generic IMEI, android version 4.4.2, Tried imei repair but never works, its said finish but still have Generic imei: ----------------------------------------------------------------------------------- Plataforma: Samsung Android Puerto seleccionado: COM100 Modelo seleccionado: SGH-T399N Modelo del teléfono detectado: SGH-T399N Fecha de creación del firmware: Fri Nov 7 11:00:40 KST 2014 PDA version: T399NUVUANK3 CSC version: T399NTMBANK3 Versión del SW: T399NUVUANK3 IMEI del teléfono: 350695200123951 Phone SN: RV8FB123M5B Android version: 4.4.2 (KOT49H) Reading security backup, please wait... Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung \BACKUP\Security-SGH-T399N-06-04-2015_23-03-30-.asec file Repairing IMEI. Please wait... Repairing network. Please wait, this can take some time... IMEI successfully repaired. To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!) Last edited by Octopus box; 04-08-2015 at 11:35.

04-07-2015, 07:14	#7 (permalink)
lorddavid Freak Poster Join Date: Jun 2008 Posts: 118 Member: 785465 Status: Offline Thanks Meter: 7	Ok, I alreadyd id that like 5 times (this is not the first phone with problem, I always give it back with a EFS of other phone). But now finally work, What I did was flashing via odin a working EFS (it was from T399 but it works) After that the phone will have the other imei of the EFS and locket. Then i repair to Original IMEI, the imei sucefull repaired, but locked, just unlock and everything good. Maybe the team can improve that because I tried a lot before and always ended with Generic IMEI with this model. Ah, and here is the log. ----------------------------------------------------------------------------------- Plataforma: Samsung Android Puerto seleccionado: COM100 Modelo seleccionado: SGH-T399N Modelo del teléfono detectado: SGH-T399N Fecha de creación del firmware: Fri Nov 7 11:00:40 KST 2014 PDA version: T399NUVUANK3 CSC version: T399NTMBANK3 Versión del SW: T399NUVUANK3 IMEI del teléfono: 354796066443610 Phone SN: RV8FB123M5B Android version: 4.4.2 (KOT49H) Reading security backup, please wait... Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SGH-T399N-07-04-2015_00-04-01-.asec file Repairing IMEI. Please wait... Repairing network. Please wait, this can take some time... IMEI successfully repaired. To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!) ----------------------------------------------------------------------------------- Plataforma: Samsung Android Puerto seleccionado: COM100 Modelo seleccionado: SGH-T399N Modelo del teléfono detectado: SGH-T399N Fecha de creación del firmware: Fri Nov 7 11:00:40 KST 2014 PDA version: T399NUVUANK3 CSC version: T399NTMBANK3 Versión del SW: T399NUVUANK3 IMEI del teléfono: 354796064697142 Phone SN: RV8FB123M5B Android version: 4.4.2 (KOT49H) Reading security backup, please wait... Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung\BACKUP\Security-SGH-T399N-07-04-2015_00-08-55-.asec file Unlocking phone. This can take some time. Please wait... El teléfono ha sido liberado con éxito To finish the operation, please restart the phone via phone's menu (don't disconnect the battery!) Last edited by Octopus box; 04-07-2015 at 07:26.

04-07-2015, 06:34	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,846 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	What Software version fo You use exactly? Please install the latest Software version (Software), make Factory data reset and wipe cache partition and perform the Repair IMEI procedure once again. Post here full Software log and say the result.

04-07-2015, 06:45	#3 (permalink)
lorddavid Freak Poster Join Date: Jun 2008 Posts: 118 Member: 785465 Status: Offline Thanks Meter: 7	I'm using latest version. 1.9.1, I recently flashed and wiped. I'mflashing again and will post results in a moment

04-07-2015, 06:47	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,846 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	To finish the Repair IMEI operation, please restart the phone via phone's menu (via "Power ON" button, don't disconnect the battery, this is important.

04-07-2015, 07:02	#5 (permalink)
lorddavid Freak Poster Join Date: Jun 2008 Posts: 118 Member: 785465 Status: Offline Thanks Meter: 7	Bienvenido en Octoplus/Octopus Box Samsung software versión 1.9.1 ----------------------------------------------------------------------------------- To connect SGH-T399N phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Build number" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. ----------------------------------------------------------------------------------- Plataforma: Samsung Android Puerto seleccionado: COM1 Modelo seleccionado: SGH-T399N Modelo del teléfono detectado: SGH-T399N Fecha de creación del firmware: Fri Nov 7 11:00:40 KST 2014 PDA version: T399NUVUANK3 CSC version: T399NTMBANK3 Versión del SW: T399NUVUANK3 IMEI del teléfono: 350695200123951 Phone SN: RV8FB123M5B Android version: 4.4.2 (KOT49H) Reading security backup, please wait... Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung \BACKUP\Security-SGH-T399N-07-04-2015_00-00-06-.asec file Repairing IMEI. Please wait... ----------------------------------------------------------------------------------- Plataforma: Samsung Android Puerto seleccionado: COM1 Modelo seleccionado: SGH-T399N Modelo del teléfono detectado: SGH-T399N Fecha de creación del firmware: Fri Nov 7 11:00:40 KST 2014 PDA version: T399NUVUANK3 CSC version: T399NTMBANK3 Versión del SW: T399NUVUANK3 IMEI del teléfono: 350695200123951 Phone SN: RV8FB123M5B Android version: 4.4.2 (KOT49H) Reading security backup, please wait... Backup saved as C:\Program Files (x86)\Octoplus\Octoplus_Samsung \BACKUP\Security-SGH-T399N-07-04-2015_00-01-04-.asec file Repairing IMEI. Please wait... Now Stucks there, after that the software dont don anything more (is not the first time that happen) No idea why.

04-07-2015, 07:08	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,846 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Try to re-flash the phone and make Repair IMEI once again.

04-07-2015, 07:28	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,846 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Ok, thanks for your report. Please upload here your EFS backup, that You used, we will upload it into the Support Area for all users with such problem.

04-08-2015, 08:04	#9 (permalink)
lorddavid Freak Poster Join Date: Jun 2008 Posts: 118 Member: 785465 Status: Offline Thanks Meter: 7	Here is it, sorry for the delay EFS_SGH_T399N_T399NUVUANK3_354796066443610_RV8FB12 3M5B_16_2_2015_18_24_44