problem to unlock I9506 - GSM-Forum

flechazo · 01-15-2014, 18:50

hi

in manual i need to root phone but in support i dont see root

without root

Welcome to Octoplus/Octopus Box Samsung software version
1.4.3
-----------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: GT-I9506
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM110
Phone connection failed
Connecting to phone on COM5
Phone connection failed
Selected action can’t be performed
-----------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM995
Selected model: GT-I9506
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM994
Mode: Normal
Phone model: GT-I9506
Firmware compiled date: Aug 11 2013
Firmware compiled time: 11:00:00
Firmware released date: Sep 30 2013
Firmware released time: 14:44:42
Phone IMEI: 358672-05-124859-3
SW Version: M8974A-AAAANAZM-1.0.180049
Unlocking phone...
Creating NVM backup
Reading NVM done!
Proper android device not found. Make shure that "USB debug"
option on the device is turned on.
Cheking Root
Phone is not rooted
Phone unlocking failed

Octopus box · 01-15-2014, 19:11

Try to use VRoot, Impactor, Kingo Root Software from the Support Area.

flechazo · 01-15-2014, 21:24

Welcome to Octoplus/Octopus Box Samsung software version 1.4.3
-----------------------------------------------------------------------------
To connect GT-I9505 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Builds numbers" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Close window.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: GT-I9506
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM994
Phone connection failed
Connecting to phone on COM995
Phone connection failed
No diagnostic ports found!
Connecting to phone on COM110
Phone connection failed
Connecting to phone on COM5
Phone connection failed
Selected action can’t be performed
-----------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM995
Selected model: GT-I9506
Mode: Emergency
Unlock for GT-I9506 phone in emergency mode can’t be done
-----------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM994
Selected model: GT-I9506
Mode: Normal
Phone model: GT-I9506
Firmware compiled date: Aug 11 2013
Firmware compiled time: 11:00:00
Firmware released date: Sep 30 2013
Firmware released time: 14:44:42
Phone IMEI: 358672-05-124859-3
SW Version: M8974A-AAAANAZM-1.0.180049
Unlocking phone...
Creating NVM backup
Reading NVM done!
ADB server killed.
Firmware compiled date: Thu Oct 10 21:16:33 KST 2013
PDA Version: I9506XXUAMJ2
CSC Version: I9506FTMAMI2
SW Version: I9506XXUAMI1
Phone IMEI: 358672051248593
Phone SN: RF1DA76HXLX
Android version: 4.2.2 (JDQ39)
Cheking Root
Deactivating MSL... NOT DONE

Octopus box · 01-16-2014, 08:57

Please do the next:
1. Close the Software.
2. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\".
3. Run the Software.
4. Make NVN backup ("Read NVM" button).
5. Make Security backup ("Read Security" button).
6. Make EFS backup ("Read EFS" button).
7. Perform "Unlock" operation.
8. Close the Software.
9. Upload somewhere "*.log" and "*.logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\", upload backups of EFS, Security and NVN and post here links, we will research where can be the problem.

01-15-2014, 18:50	#1 (permalink)
flechazo Registered User Join Date: Sep 2003 Location: Marruecos Age: 44 Posts: 2,400 Member: 39250 Status: Offline Thanks Meter: 64	problem to unlock I9506 hi in manual i need to root phone but in support i dont see root without root Welcome to Octoplus/Octopus Box Samsung software version 1.4.3 ----------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: GT-I9506 Phone was not found on the selected port! Searching for USB diagnostic port... No diagnostic ports found! Connecting to phone on COM110 Phone connection failed Connecting to phone on COM5 Phone connection failed Selected action can’t be performed ----------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM995 Selected model: GT-I9506 Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM994 Mode: Normal Phone model: GT-I9506 Firmware compiled date: Aug 11 2013 Firmware compiled time: 11:00:00 Firmware released date: Sep 30 2013 Firmware released time: 14:44:42 Phone IMEI: 358672-05-124859-3 SW Version: M8974A-AAAANAZM-1.0.180049 Unlocking phone... Creating NVM backup Reading NVM done! Proper android device not found. Make shure that "USB debug" option on the device is turned on. Cheking Root Phone is not rooted Phone unlocking failed

01-15-2014, 19:11	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Try to use VRoot, Impactor, Kingo Root Software from the Support Area.

01-15-2014, 21:24	#3 (permalink)
flechazo Registered User Join Date: Sep 2003 Location: Marruecos Age: 44 Posts: 2,400 Member: 39250 Status: Offline Thanks Meter: 64	Welcome to Octoplus/Octopus Box Samsung software version 1.4.3 ----------------------------------------------------------------------------- To connect GT-I9505 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->More->About Device. 3.Tap on "Builds numbers" 7 times to enable developer options. 4. Go to Menu->Settings->More->Developer options. 5. Turn on "USB Debugging" option. 6. Go to dial window. 7. Enter "#0808#" number. 8. Select "DM+Modem+ADB". 9. Close window. 10. Go to dial window. 11. Enter "#9090#" number. 12. Set "Diag config" to "USB" value. 13. Restart phone. 14. Press "Read Info" in software. ----------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: GT-I9506 Phone was not found on the selected port! Searching for USB diagnostic port... Connecting to phone on COM994 Phone connection failed Connecting to phone on COM995 Phone connection failed No diagnostic ports found! Connecting to phone on COM110 Phone connection failed Connecting to phone on COM5 Phone connection failed Selected action can’t be performed ----------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM995 Selected model: GT-I9506 Mode: Emergency Unlock for GT-I9506 phone in emergency mode can’t be done ----------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM994 Selected model: GT-I9506 Mode: Normal Phone model: GT-I9506 Firmware compiled date: Aug 11 2013 Firmware compiled time: 11:00:00 Firmware released date: Sep 30 2013 Firmware released time: 14:44:42 Phone IMEI: 358672-05-124859-3 SW Version: M8974A-AAAANAZM-1.0.180049 Unlocking phone... Creating NVM backup Reading NVM done! ADB server killed. Firmware compiled date: Thu Oct 10 21:16:33 KST 2013 PDA Version: I9506XXUAMJ2 CSC Version: I9506FTMAMI2 SW Version: I9506XXUAMI1 Phone IMEI: 358672051248593 Phone SN: RF1DA76HXLX Android version: 4.2.2 (JDQ39) Cheking Root Deactivating MSL... NOT DONE

01-16-2014, 08:57	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,809 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Please do the next: 1. Close the Software. 2. Delete all files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\". 3. Run the Software. 4. Make NVN backup ("Read NVM" button). 5. Make Security backup ("Read Security" button). 6. Make EFS backup ("Read EFS" button). 7. Perform "Unlock" operation. 8. Close the Software. 9. Upload somewhere ".log" and ".logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\", upload backups of EFS, Security and NVN and post here links, we will research where can be the problem.