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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 09-15-2019, 14:21   #1 (permalink)
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[Q] SM-G950FD IMEI Repair ...failed [Answered]


halo.

need help to repair this device.
i already try ,-
- write another modem file from support
- another firmware, but,-
no one can help my problem

this is my Software LOG:

Read info:
Code:
Welcome to Octoplus Box Samsung software version 2.8.2.3
-------------------------------------------------------------
Platform: Samsung Android
Selected port: COM100
Selected model: SM-G950FD
Operation: Read info
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging.
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-G950F
Firmware compiled date: Wed Jun 26 16:26:51 KST 2019
PDA version: G950FXXU5DSFB
CSC version: G950FOLE5DSFB
SW version: unknown
Phone SN: RF8J418YW7R
Android version: 9 (PPR1.180610.011)
Sales code: XID
Country: INDONESIA
HW platform: exynos5
HW Chip: unknown
HW Modem: unknown
Security patch level: 2019-07-01
Warranty Void: 0
Codename: dreamltexx
Performed by 2.8.2.3 Software version.
IMEI Repair:
Code:
-------------------------------------------------------------
Platform: Samsung Android
Selected port: COM100
Selected model: SM-G950FD
Operation: Repair IMEI A
Detected phone model: SM-G950F
Firmware compiled date: Wed Jun 26 16:26:51 KST 2019
PDA version: G950FXXU5DSFB
CSC version: G950FOLE5DSFB
SW version: unknown
Phone SN: RF8J418YW7R
Android version: 9 (PPR1.180610.011)
Sales code: XID
Country: INDONESIA
HW platform: exynos5
HW Chip: unknown
HW Modem: unknown
Security patch level: 2019-07-01
Warranty Void: 0
Codename: dreamltexx
-------------------------------------------------------------
Connecting to server ..
Username: *edit*
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 150 credits.
-------------------------------------------------------------
Checking operation...failed
Device's modem unknown is not supported!
Write IMEI failed
Performed by 2.8.2.3 Software version.
Thank you
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Old 09-15-2019, 14:27   #2 (permalink)
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Quote:
halo.

need help to repair this device.
i already try ,-
- write another modem file from support
- another firmware, but,-
no one can help my problem



Hello Dear.


Note! For some devices with the latest security patch version, you will need to write modem from combination or ENG modem in order to complete Read Codes and Repair Network operations!


Best Regards.
Zain UL Abideen
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Old 09-15-2019, 14:31   #3 (permalink)
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Quote:
Device's modem unknown is not supported!
Hello Dear.

The answer is in your log, please first repair your baseband and repeat repair imei operation thanks for understanding.

Best Regards.
Zain UL Abideen
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Old 09-17-2019, 14:30   #4 (permalink)
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Quote:
Originally Posted by Zain Ul Abideen View Post
Hello Dear.

The answer is in your log, please first repair your baseband and repeat repair imei operation thanks for understanding.

Best Regards.
Zain UL Abideen
repair baseband by write efs file, need root right?

i cant install custom recovery,-
may be this the problem RMM: Prenormal

i try to find efs file (odin/download) but not lucky.

today i try to:
- full install with combination file
- imei, baseband came up, signal OK, can read my sim card. but-
after back to stock ROM (4files)
- imei baseband gone,.
- try reinstall full combination file, then-
- flash stock ROM without CP partition, baseband, imei still gone

try again:
- reinstall combination file
- factory reset by menu
(imei baseband) OK, signal OK, read SIM Card OK
- wipe from recovery mode, recheck (imei, baseband) all OK.
- reboot recovery, wipe, power off
- boot Download Mode
- install stock ROM, imei, baseband back gone
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