Read Codes J415FN issue [Solved] - GSM-Forum

streme69 · 02-07-2019, 12:13

Hello, today i read codes for Samsung J415FN, and take me 50 credits for calculating codes and tell me not found. Here is the log:

Welcome to Octoplus Box Samsung software version 2.7.7

-----------------------------------------------------------------------------------
Connecting to server...
Username:
Authorizing...
Checking balance...
Your balance: 120 credits.
Performed by 2.7.7.4 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J415FN
Operation: Read Codes
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!

Make sure device requests to enter unlock code and only then perform “Read Codes” operation!"

Continue?
Searching for a phone. Please wait...
Detected phone model: SM-J415FN
Firmware compiled date: Tue Oct 9 10:12:22 KST 2018
PDA version: J415FNXXU1ARJ3
CSC version: J415FNOXM1ARIM
SW version: J415FNXXU1ARIN
Phone SN: R58KB1MKARX
Android version: 8.1.0 (M1AJQ)
Sales code: TPH
Country: portugal
HW platform: msm8937
HW Chip: MSM8917
HW Modem: MSM8917
Security patch level: 2018-09-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: j4primeltecis
-----------------------------------------------------------------------------------
Connecting to server ..
Username:
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 120 credits.
-----------------------------------------------------------------------------------
Rebooting phone in Upload Mode...
Searching for a phone. Please wait...OK
Reading data...OK
Detecting security type...(1)
Searching for signatures...OK
Sending request...OK
Calculating codes. Please wait...
FREEZE: 90595293
NET LOCK: not found
SUB LOCK: not found
SP LOCK: not found
CP LOCK: not found
Performed by 2.7.7.4 Software version.

Octopus support · 02-07-2019, 12:56

Hello.

Please, open folder where Software are installed on your PC (for example: "C:\Program Files (x86)\Octoplus\Octoplus_Samsung") add to archive "tempfile" file, after upload that archive into some file share and post here link.

Also, please contact us to Skype, we will check where can be the problem. Our contacts You can find in our profile.

Mahmudov · 02-12-2019, 11:08

Welcome to Octoplus Box Samsung software version 2.7.7
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J415FN
Operation: Read Codes
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!

Make sure device requests to enter unlock code and only then perform “Read Codes” operation!"

Continue?
Searching for a phone. Please wait...
Detected phone model: SM-J415FN
Firmware compiled date: Fri Nov 16 21:28:27 KST 2018
PDA version: J415FNXXU1ARK5
CSC version: J415FNOXM1ARK4
SW version: J415FNXXU1ARK4
Phone SN: R58KA4BQYFZ
Android version: 8.1.0 (M1AJQ)
Sales code: NEE
Country: Nordic
HW platform: msm8937
HW Chip: MSM8917
HW Modem: MSM8917
Security patch level: 2018-11-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: j4primeltecis
-----------------------------------------------------------------------------------
Connecting to server ..
Username: OCTOPLUS_1
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 52 credits.
-----------------------------------------------------------------------------------
Rebooting phone in Upload Mode...
Searching for a phone. Please wait...OK
Reading data...OK
Detecting security type...(1)
Searching for signatures...OK
Sending request...
Performed by 2.7.7.4 Software version.

help me please!!!

Octopus box · 02-12-2019, 11:38

Please, perform Factory Reset, then repeat Read Codes operation again, post here full Software log.

Mahmudov · 02-12-2019, 13:25

Platform: Samsung Android
Selected port: COM142
Selected model: SM-J415FN
Operation: Read Codes
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!

Make sure device requests to enter unlock code and only then perform “Read Codes” operation!"

Continue?
Searching for a phone. Please wait...
Detected phone model: SM-J415FN
Firmware compiled date: Fri Nov 16 21:28:27 KST 2018
PDA version: J415FNXXU1ARK5
CSC version: J415FNOXM1ARK4
SW version: J415FNXXU1ARK4
Phone SN: R58KA4BQYFZ
Android version: 8.1.0 (M1AJQ)
Sales code: NEE
Country: Nordic
HW platform: msm8937
HW Chip: MSM8917
HW Modem: MSM8917
Security patch level: 2018-11-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: j4primeltecis
-----------------------------------------------------------------------------------
Connecting to server ..
Username: OCTOPLUS_1
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 52 credits.
-----------------------------------------------------------------------------------
Rebooting phone in Upload Mode...
Searching for a phone. Please wait...OK
Reading data...OK
Detecting security type...(1)
Searching for signatures...OK
Sending request...
Performed by 2.7.7.4 Software version.

all the same

Mahmudov · 02-12-2019, 13:36

Platform: Samsung Android
Selected port: COM142
Selected model: SM-J415FN
Operation: Read Codes
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!

Make sure device requests to enter unlock code and only then perform “Read Codes” operation!"

Continue?
Searching for a phone. Please wait...
Detected phone model: SM-J415FN
Firmware compiled date: Fri Nov 16 21:28:27 KST 2018
PDA version: J415FNXXU1ARK5
CSC version: J415FNOXM1ARK4
SW version: J415FNXXU1ARK4
Phone SN: R58KA4BQYFZ
Android version: 8.1.0 (M1AJQ)
Sales code: NEE
Country: Nordic
HW platform: msm8937
HW Chip: MSM8917
HW Modem: MSM8917
Security patch level: 2018-11-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: j4primeltecis
-----------------------------------------------------------------------------------
Connecting to server ..
Username: OCTOPLUS_1
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 52 credits.
-----------------------------------------------------------------------------------
Rebooting phone in Upload Mode...
Searching for a phone. Please wait...OK
Reading data...OK
Detecting security type...(1)
Searching for signatures...OK
Sending request...OK
Calculating codes. Please wait...
FREEZE: not found
NET LOCK: not found
SUB LOCK: not found
SP LOCK: not found
CP LOCK: not found
Codes were not found. Please do Factory data reset and repeat "Read Codes" operation.
Performed by 2.7.7.4 Software version.

How to understand it

Octopus box · 02-12-2019, 13:54

Codes were not found. Please do Factory data reset and repeat "Read Codes" operation.

Mahmudov · 02-12-2019, 14:12

Platform: Samsung Android
Selected port: COM5
Selected model: SM-J415FN
Operation: Read Codes
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!

Make sure device requests to enter unlock code and only then perform “Read Codes” operation!"

Continue?
Searching for a phone. Please wait...
Detected phone model: SM-J415FN
Firmware compiled date: Fri Nov 16 21:28:27 KST 2018
PDA version: J415FNXXU1ARK5
CSC version: J415FNOXM1ARK4
SW version: J415FNXXU1ARK4
Phone SN: R58KA4BQYFZ
Android version: 8.1.0 (M1AJQ)
Sales code: NEE
Country: Nordic
HW platform: msm8937
HW Chip: MSM8917
HW Modem: MSM8917
Security patch level: 2018-11-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: j4primeltecis
-----------------------------------------------------------------------------------
Connecting to server ..
Username: OCTOPLUS_1
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 52 credits.
-----------------------------------------------------------------------------------
Rebooting phone in Upload Mode...
Searching for a phone. Please wait...OK
Reading data...OK
Detecting security type...(1)
Searching for signatures...OK
Sending request...OK
Calculating codes. Please wait...
FREEZE: 57315850
NET LOCK: 94735363
SUB LOCK: 00000000
SP LOCK: 00000000
CP LOCK: 00000000
Performed by 2.7.7.4 Software version.

thank you so much!!!!!!

02-07-2019, 12:13	#1 (permalink)
streme69 Junior Member Join Date: Aug 2017 Posts: 2 Member: 2750837 Status: Offline Thanks Meter: 0	Read Codes J415FN issue [Solved] Hello, today i read codes for Samsung J415FN, and take me 50 credits for calculating codes and tell me not found. Here is the log: Welcome to Octoplus Box Samsung software version 2.7.7 ----------------------------------------------------------------------------------- Connecting to server... Username: Authorizing... Checking balance... Your balance: 120 credits. Performed by 2.7.7.4 Software version. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM1 Selected model: SM-J415FN Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Detected phone model: SM-J415FN Firmware compiled date: Tue Oct 9 10:12:22 KST 2018 PDA version: J415FNXXU1ARJ3 CSC version: J415FNOXM1ARIM SW version: J415FNXXU1ARIN Phone SN: R58KB1MKARX Android version: 8.1.0 (M1AJQ) Sales code: TPH Country: portugal HW platform: msm8937 HW Chip: MSM8917 HW Modem: MSM8917 Security patch level: 2018-09-01 Warranty Void: 0 SIM 1 status: absent SIM 2 status: absent Codename: j4primeltecis ----------------------------------------------------------------------------------- Connecting to server .. Username: Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: 120 credits. ----------------------------------------------------------------------------------- Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data...OK Detecting security type...(1) Searching for signatures...OK Sending request...OK Calculating codes. Please wait... FREEZE: 90595293 NET LOCK: not found SUB LOCK: not found SP LOCK: not found CP LOCK: not found Performed by 2.7.7.4 Software version.

02-07-2019, 12:56	#2 (permalink)
Octopus support Product Supporter Join Date: Jan 2019 Location: USA, New York Posts: 10,159 Member: 2891705 Status: Offline Thanks Meter: 2,141	Hello. Please, open folder where Software are installed on your PC (for example: "C:\Program Files (x86)\Octoplus\Octoplus_Samsung") add to archive "tempfile" file, after upload that archive into some file share and post here link. Also, please contact us to Skype, we will check where can be the problem. Our contacts You can find in our profile.

02-12-2019, 11:08	#3 (permalink)
Mahmudov Junior Member Join Date: Jul 2016 Posts: 7 Member: 2603954 Status: Offline Thanks Meter: 6	Welcome to Octoplus Box Samsung software version 2.7.7 ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM142 Selected model: SM-J415FN Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Detected phone model: SM-J415FN Firmware compiled date: Fri Nov 16 21:28:27 KST 2018 PDA version: J415FNXXU1ARK5 CSC version: J415FNOXM1ARK4 SW version: J415FNXXU1ARK4 Phone SN: R58KA4BQYFZ Android version: 8.1.0 (M1AJQ) Sales code: NEE Country: Nordic HW platform: msm8937 HW Chip: MSM8917 HW Modem: MSM8917 Security patch level: 2018-11-01 Warranty Void: 0 SIM 1 status: absent SIM 2 status: absent Codename: j4primeltecis ----------------------------------------------------------------------------------- Connecting to server .. Username: OCTOPLUS_1 Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: 52 credits. ----------------------------------------------------------------------------------- Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data...OK Detecting security type...(1) Searching for signatures...OK Sending request... Performed by 2.7.7.4 Software version. help me please!!!

02-12-2019, 11:38	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please, perform Factory Reset, then repeat Read Codes operation again, post here full Software log.

02-12-2019, 13:25	#5 (permalink)
Mahmudov Junior Member Join Date: Jul 2016 Posts: 7 Member: 2603954 Status: Offline Thanks Meter: 6	Platform: Samsung Android Selected port: COM142 Selected model: SM-J415FN Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Detected phone model: SM-J415FN Firmware compiled date: Fri Nov 16 21:28:27 KST 2018 PDA version: J415FNXXU1ARK5 CSC version: J415FNOXM1ARK4 SW version: J415FNXXU1ARK4 Phone SN: R58KA4BQYFZ Android version: 8.1.0 (M1AJQ) Sales code: NEE Country: Nordic HW platform: msm8937 HW Chip: MSM8917 HW Modem: MSM8917 Security patch level: 2018-11-01 Warranty Void: 0 SIM 1 status: absent SIM 2 status: absent Codename: j4primeltecis ----------------------------------------------------------------------------------- Connecting to server .. Username: OCTOPLUS_1 Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: 52 credits. ----------------------------------------------------------------------------------- Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data...OK Detecting security type...(1) Searching for signatures...OK Sending request... Performed by 2.7.7.4 Software version. all the same

02-12-2019, 13:36	#6 (permalink)
Mahmudov Junior Member Join Date: Jul 2016 Posts: 7 Member: 2603954 Status: Offline Thanks Meter: 6	Platform: Samsung Android Selected port: COM142 Selected model: SM-J415FN Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Detected phone model: SM-J415FN Firmware compiled date: Fri Nov 16 21:28:27 KST 2018 PDA version: J415FNXXU1ARK5 CSC version: J415FNOXM1ARK4 SW version: J415FNXXU1ARK4 Phone SN: R58KA4BQYFZ Android version: 8.1.0 (M1AJQ) Sales code: NEE Country: Nordic HW platform: msm8937 HW Chip: MSM8917 HW Modem: MSM8917 Security patch level: 2018-11-01 Warranty Void: 0 SIM 1 status: absent SIM 2 status: absent Codename: j4primeltecis ----------------------------------------------------------------------------------- Connecting to server .. Username: OCTOPLUS_1 Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: 52 credits. ----------------------------------------------------------------------------------- Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data...OK Detecting security type...(1) Searching for signatures...OK Sending request...OK Calculating codes. Please wait... FREEZE: not found NET LOCK: not found SUB LOCK: not found SP LOCK: not found CP LOCK: not found Codes were not found. Please do Factory data reset and repeat "Read Codes" operation. Performed by 2.7.7.4 Software version. How to understand it

02-12-2019, 13:54	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Codes were not found. Please do Factory data reset and repeat "Read Codes" operation.

02-12-2019, 14:12	#8 (permalink)
Mahmudov Junior Member Join Date: Jul 2016 Posts: 7 Member: 2603954 Status: Offline Thanks Meter: 6	Platform: Samsung Android Selected port: COM5 Selected model: SM-J415FN Operation: Read Codes "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported! Make sure device requests to enter unlock code and only then perform “Read Codes” operation!" Continue? Searching for a phone. Please wait... Detected phone model: SM-J415FN Firmware compiled date: Fri Nov 16 21:28:27 KST 2018 PDA version: J415FNXXU1ARK5 CSC version: J415FNOXM1ARK4 SW version: J415FNXXU1ARK4 Phone SN: R58KA4BQYFZ Android version: 8.1.0 (M1AJQ) Sales code: NEE Country: Nordic HW platform: msm8937 HW Chip: MSM8917 HW Modem: MSM8917 Security patch level: 2018-11-01 Warranty Void: 0 SIM 1 status: absent SIM 2 status: absent Codename: j4primeltecis ----------------------------------------------------------------------------------- Connecting to server .. Username: OCTOPLUS_1 Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: 52 credits. ----------------------------------------------------------------------------------- Rebooting phone in Upload Mode... Searching for a phone. Please wait...OK Reading data...OK Detecting security type...(1) Searching for signatures...OK Sending request...OK Calculating codes. Please wait... FREEZE: 57315850 NET LOCK: 94735363 SUB LOCK: 00000000 SP LOCK: 00000000 CP LOCK: 00000000 Performed by 2.7.7.4 Software version. thank you so much!!!!!!