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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 08-26-2016, 00:07   #1 (permalink)
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Repair IMEI SM-G928P question [Answered]


hello
i have g928p i had repair it by octopus box imei

Platform: Samsung Android
Selected port: COM3
Selected model: SM-G928P
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-G928P
Firmware compiled date: Thu Nov 19 13:45:49 KST 2015
PDA version: G928PVPS2AOK3
CSC version: G928PSPT2AOK3
SW version: G928PVPS2AOK3
Phone SN: 00000000000
Android version: 5.1.1 (LMY47X)
Sales code: XAS
Country: USA
HW platform: exynos5
HW Chip: exynos7420
HW Modem: MDM9635M
Codename: zenltespr
Performed by 2.3.4 software version


when i click repair security and wipe security

Platform: Samsung Android
Selected port: COM3
Selected model: SM-G928P
Detected phone model: SM-G928P
Firmware compiled date: Thu Nov 19 13:45:49 KST 2015
PDA version: G928PVPS2AOK3
CSC version: G928PSPT2AOK3
SW version: G928PVPS2AOK3
Phone SN: 00000000000
Android version: 5.1.1 (LMY47X)
Sales code: XAS
Country: USA
HW platform: exynos5
HW Chip: exynos7420
HW Modem: MDM9635M
Codename: zenltespr
Reading info...
Phone was not found on the selected port!
Performed by 2.3.4 software version

how i can repair and wipe security ?????

Last edited by Octopus box; 01-29-2018 at 10:22.
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Old 08-26-2016, 07:31   #2 (permalink)
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Hello.

Try to use different USB ports of PC motherboard for connection. Don't use USB hubs to connect the phone.
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Old 08-27-2016, 20:21   #3 (permalink)
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I am use to pic direct no usb hub
I can write cert by usb and read / write efs all okay but I try to repair and wipe security I get the problem


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Old 08-27-2016, 20:21   #4 (permalink)
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I Have idea maybe I can use combination flash ???


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Old 08-29-2016, 07:21   #5 (permalink)
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Try to perform "Read Info" operation from "Main" tab Software on different COM ports, with enabled "Manual select" option and post here the result.
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Old 01-27-2018, 17:19   #6 (permalink)
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octopus can't read info , showing emergency mood,
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Old 01-29-2018, 08:46   #7 (permalink)
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Please put the phone into Normal Mode and perform "Read info" operation. Post here log.

Last edited by Octopus box; 01-29-2018 at 10:22.
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Old 02-26-2018, 14:56   #8 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please put the phone into Normal Mode and perform "Read info" operation. Post here log.
Plataforma: Samsung Android
Porto seleccionado: COM1
Modelo seleccionado: SM-G928P
Reading info, please wait...
Modelo do telefone detectado: SM-G928P
Data de criação do firmware: Wed Dec 6 17:18:24 KST 2017
PDA version: G928PVPS3DQL1
CSC version: G928PSPT3DQL1
Versão do SW: G928PVPS3DQL1
Phone SN: 00000000000
Android version: 7.0 (NRD90M)
Sales code: SPR
Country: USA
HW platform: exynos5
HW Chip: exynos7420
HW Modem: MDM9635M
Security patch level: 2017-12-01
SIM 1 status: not ready
Codename: zenltespr
Performed by 2.6.4 Software version.
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Old 02-26-2018, 15:56   #9 (permalink)
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@MAX ALVES

Hello.

What exactly You are trying to do?
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