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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 12-31-2013, 04:44   #1 (permalink)
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s4 sgh-m919 unlocking


Welcome to Octoplus/Octopus Box Samsung software version 1.4.3
-----------------------------------------------------------------------------------
To connect SGH-M919 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Builds numbers" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Close window.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM111
Selected model: SGH-M919
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM103
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Sep 30 2013
Firmware compiled time: 05:00:00
Firmware released date: Nov 16 2013
Firmware released time: 15:19:25
Phone IMEI: 355537-05-yudric
SW Version: M9615A-CEFWTAZM-4.0.17122
Reading phone unlock codes. It can take some time, please wait...
Reading security failed
Read codes failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM111
Selected model: SGH-M919
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM103
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Sep 30 2013
Firmware compiled time: 05:00:00
Firmware released date: Nov 16 2013
Firmware released time: 15:19:25
Phone IMEI: 355537-05-yudric
SW Version: M9615A-CEFWTAZM-4.0.17122
Reading phone unlock codes. It can take some time, please wait...
Reading security failed
Read codes failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM103
Selected model: SGH-M919
Mode: Normal
Phone model: SGH-M919
Firmware compiled date: Sep 30 2013
Firmware compiled time: 05:00:00
Firmware released date: Nov 16 2013
Firmware released time: 15:19:25
Phone IMEI: 355537-05-009566-2
SW Version: M9615A-CEFWTAZM-4.0.17122
Unlocking phone...
Creating NVM backup
Reading NVM done!
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\NVM-SGH-M919-3555370yudric-31-12-2013_11-31-09-
.nvm file
ADB server killed.
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
Cheking Root
Phone is not rooted
Phone unlocking failed


help unlocking
urt cannot detect problem is dialing *#7284# not working how to select modem?is there other way
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Old 12-31-2013, 07:56   #2 (permalink)
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Hello.
As I see, your phone is not rooted:
Quote:
Cheking Root
Phone is not rooted
Please root your device manually and try to repeat the operation once again.

Also there can be new (currently unsupported) security type in your devie):
Quote:
Reading security failed
Read codes failed
There is new (unsupported) security type in your device and Software can't get access to phone's security area. You can try to downgrade firmware version in your phone and try to perform "Read codes" operation once again. But note, there exists some risk to damage phone's boot loaders, if there is secure boot in your device; so, do this for your own risk.
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Old 12-31-2013, 07:56   #3 (permalink)
Product Supporter
 
Octopus box's Avatar
 
Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,810
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,407
Hello.
As I see, your phone is not rooted:
Quote:
Cheking Root
Phone is not rooted
Please root your device manually and try to repeat the operation once again.

Also there can be new (currently unsupported) security type in your devie:
Quote:
Reading security failed
Read codes failed
so, Software can't get access to phone's security area and can't read unlocking codes. You can try to downgrade firmware version in your phone and try to perform "Read codes" operation once again. But note, there exists some risk to damage phone's boot loaders, if there is secure boot in your device; do this for your own risk.
  Reply With Quote
The Following User Says Thank You to Octopus box For This Useful Post:
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